hug your customers the proven way to personalize sales and

Hug Your Customers: The Proven Way to Personalize Sales and

ISBN: , SKU: , AUTHOR: Mitchell, Jack, PUBLISHER: Hyperion Books, Hug Your Customers is about customer service and how Jack Mitchell has practiced it by extending ???hugs, ??? --unexpected extras, from knowing each customers name, along with their family members and clothing preferences to handing out free coffee and newspapers on the Greenwich commuter train platform to say thanks (and by extension ???Shop at Mitchells???).& nbsp; Mitchell looks at sales as being about something other than the product.& nbsp; You???re not selling clothing, you???re selling the relationship.& nbsp; That??'s why on Saturdays, many people come to Mitchell??'s just to see what??'s going on.& nbsp; In the summer, he??'s giving away hot dogs.& nbsp; Any time a regular customer walks in, the sales staff knows his name, spouse??'s and kids???& nbsp; names, clothing preferences and last purchase.& nbsp; Jack Mitchell is a natural story teller and his folksy, homespun style will appeal and educate. There are several stories that Jack will tell that illustrate these kinds of hugs that exemplify outstanding customer service. Chapters include: Hugging 101& nbsp; & nbsp; & nbsp; & nbsp; & nbsp; The Three E???s From Three Suits to Three Thousand& nbsp; & nbsp; Pick Your Game The Big Secret& nbsp; & nbsp; & nbsp; & nbsp; & nbsp; Everybody Gets It, Everybody Does It Game Day& nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; You Train Dogs, You Educate People I Love Mistakes& nbsp; & nbsp; & nbsp; & nbsp; & nbsp; The Power of New The Formula

Perfect Phrases for Lead Generation: Hundreds of

ISBN: , SKU: , AUTHOR: Brooks, William, PUBLISHER: McGraw-Hill, The Right Phrase for Every Situation...Every Time Prospecting for new customers is a key part of every salesperson's job-and perhaps the most challenging part. Your leads, your approach, your timing, "everything" needs to be perfect. That's why you need "Perfect Phrases for Lead Generation" by renowned sales guru Bill Brooks. He's assembled a winning collection of proven sales strategies for the 21st century-each linked with appropriate phrases for every customer scenario. Using his surefire selection of targeted phrases, you'll learn how to: Identify the 25 types of clients-and customize your words to win them over Master the 10 principles of direct prospecting-using the right phrases to turn cold calls into cash Expand your customer base-and grow your sales-faster, bigger, and better Filled with hundreds of ready-to-use phrases, specific sales pitches, new communication tools, and other networking secrets, this invaluable handbook puts all the tricks of trade at your fingertips.

The Right Brain Way: Drive Your Brand with the Power of

ISBN: , SKU: , AUTHOR: Kenny, Charles T., PUBLISHER: Trafford Publishing, Dr. Kenny's Revolutionary New Book Reveals the Inside Secrets of Right Brain Research... Get Inside the Mind of Your Target Audience. Learn how to access and leverage the critical emotional needs that cause consumers to choose one brand over another, but traditional research cannot reveal. Emotional needs drive behavior. The Right Brain Way takes this powerful concept and details a proven methodology for uncovering the needs that motivate people to buy a product or a brand. Whether your objective is to increase market share or to gain a better understanding of your customers, The Right Brain Way reveals the intrinsic link between consumers' emotions and their wallets. A must read for organizational leaders, business owners and top executives, this landmark book opens the vault on 36 years of Right Brain Research, bringing to light detailed proprietary insights previously available only to clients. The Right Brain Way will help you understand the power of emotion and how to access and leverage the key motivational drivers you need to differentiate your brand, establish the right strategy, optimize your messaging and gain a clear competitive advantage.

How to Sell with Nlp: The Powerful Way to Guarantee Your

ISBN: , SKU: , AUTHOR: Hutchinson, Pat, PUBLISHER: FT Press, Learn the powerful techniques of NLP to enhance your influence and gain the competitive edge in any sales pitch. This practical guide to using NLP in sales includes real life examples to illustrate techniques that have amazed sales people with many years experience. It also contains easy to follow exercises and tips to practice in real situations. This book will enable you to use powerful NLP techniques to; increase sales, develop trust & rapport, handle any challenge and close a sale elegantly and effectively. Focusing on the sales person as facilitator, this book will also: - - Reveal the 6 areas of limitation that sales people place on themselves, their prospects and their products and give readers the tools to remove them. - Enable readers to read and utilise a prospect's buying and decision making patterns. - Provide a set of NLP tools to achieve win/win outcomes for the sales person and their prospects.

The Road Called Chaos

ISBN: , SKU: , AUTHOR: Thomas, Audrey, PUBLISHER: Expert Publishing, Living with chaos, clutter, and confusion? In this compact, easy-to-follow guidebook, professional organizer Audrey Thomas offers the proven advice you'll need to find your way off the Road Called Chaos. First you'll identify and understand the reasons behind your disorganization, then craft a plan for banishing disorder based on your individual personality style.

Selling to VITO: The Very Important Top Officer

ISBN: , SKU: , AUTHOR: Parinello, Anthony / Waitley, Denis, PUBLISHER: Adams Media Corporation, This book contains all the tactics you need to get appointments with impossible-to-reach top decision makers. These are the Very Important Top Officers (VITO's), the people with the ultimate veto power who hold the key to the length of your sales cycle, the duration of the business relationship, and the size of your sale (and your commission). Selling to VITO shows how to: -- Get into new accounts at the top -- Keep out of time-consuming log-jams -- and into VITO's office. -- Promote loyalty at the top with existing customers and capture add-on business Selling to VITO offers innovative new ideas and street-smart tactics for reaching the very top person in any organization. It's based on the seminars that have helped thousands of sales performers from top corporations like Canon, 3M, Hewlett-Packard, and MCI bust quotas and increase commissions.

SAGE 100 Accounting I7

SAGE 100 Accounting: a solution to the height of your financial issues Software designed for small businesses with many automation features in accounting and allow businesses to adapt to a legal and economic context in constant change. Strictly Control your general ledger, auxiliary, analytical and budgetary by ensuring compatibility with IAS / IFRS. Cover the outstanding claims by being alerted late payments in order to manage in the best conditions and time customer risk and preserve your cash. Analyze your accounting data and identify your areas of growth through relevant indicators to help you make the right decisions to act on growth levers and improve profitability. Personalize the different tools to create a fully interface in line with your business needs.

The Number 1 Best Seller or How to Make $ a Year in

ISBN: , SKU: , AUTHOR: Winnikoff, Albert / Prelusky, Burt / Prelutsky, Burt, PUBLISHER: Wilshire Book Company, -- Unlike any sales book ever written, TNOBS will tell you, in terms of simplified Freudian psychology, exactly why customers buy products and services. And exactly why and how you can develop a sales theory to fulfill those customer needs and wants. But why suffer with dull psychological theories and dull how-to books when you can profit from a masterpiece that's actually fun to read. If you read TNOBS and don't get at least 10 great belly laughs out of it and improve your sales by 10%, your charming authors will give you a full refund on the price of the book.

The Leaps Stategist: 108 Proven Strategies for Increasing

ISBN: , SKU: , AUTHOR: Thomsett, Michael C., PUBLISHER: Marketplace Books, Unleash the power of Long-Term Equity Anticipation Securities (LEAPS) for increasing gains, limiting losses, and protecting your trading and investing profits. The 108 powerful strategies lined out in this comprehensible guide by author Michael C. Thomsett help you both to advance your investing and trading techniques and to achieve your financial goals. Real-world examples and graphic illustrations point out the main keys of this book. Not only are LEAPS a low-risk alternative to buying stock, they are also a great way to maximize your capital.

Blog Marketing: The Revolutionary New Way to Increase Sales,

ISBN: , SKU: , AUTHOR: Wright, Jeremy, PUBLISHER: McGraw-Hill Companies, With an exclusive look inside Google, Disney, Yahoo, IBM, and others, this book shows how your company can use blogs to raise its visibility and transform internal communications All companies, large and small, know that reaching customers directly and influencing--and being influenced by--them is essential to success. Blog Marketing shows marketing and PR professionals as well small business owners how to do just that without spending a lot of money. Readers will learn how to tap into the power of blogs to create a direct line of communication with customers, raise the company's visibility, and position their organizations as industry thought leaders. "Blogs will soon become a staple in the information diet of every serious businessperson.... Blogs offer an accelerated and efficient approach to acquiring and understanding the kind of information all of us need to make business decisions." -- John Battelle, Business 2.0

Measuring the Success of Your Website

ISBN: , SKU: , AUTHOR: Inan, Hurol / Kean, Michael, PUBLISHER: Longman Publishing Group, The only way to know if your website fills the needs of your customers, or drives them away, is to measure its effectiveness. A valuable resources for those businesses seeking to develop a website for the first time. Focuses on measuring and analyzing the business, rather than techincal, implications of the website. User friendly - does not use techincal jargon. Can you confidently say your website is working? What is it meant to do? Are you getting a return on the investment you made to build, operate and maintain this site? Is your website fulfilling the needs of your customers? Does it keep them coming back or drive them away? The only way to know for sure is to measure it. The need for awareness about web management practices and its possibilities for business, especially in the area of customer relations, has skyrocketed. Many businesses became caught in the 'Internet Rush' and created websites too quickly, with no planning or objectives and at a high cost. This is an invaluable resource for these businesses and those seeking to develop a website for the first time. Hurol Inan does not use technical jargon and focuses on the business implications and necessity of measuring and analyzing a website, not the technical aspect of administration. Measuring the Success of Your Website delivers the knowledge, techniques and solutions required to implement practical and sensible measurement practices. It determines how well your website meets the needs of your online customers, how they interact with it, and identify the changes you need to make for your website to be more successful and to keep your customers coming back. Hurol Inan is aneBusiness consultant with Eclipse Group Ltd., a Deloitte Touche Tohmatsu company and is the founder of www.eBusinessResourceCenter.com, a resource for e-Business professionals.

I Can Relate: The I.C.R. System for Entertainers,

ISBN: , SKU: , AUTHOR: Manor, Joe Blair, PUBLISHER: Authorhouse, "I CAN RELATE" may be the most important book you read for your entertainment or sales career Add a whole new dimension to your bits and presentations. The "ICR" system takes things that relate to your target and combines them to strike more responsive chords with your listener or client. You want your audience to remember you when rating time comes. If you are in sales you want to be imaged better for recall when your clients decide between you and the competition The "I CAN RELATE" system is fun and practical Read about on-the-air and on-the-street examples of ICR at work. This book is a great tool for those who want to be #1

The Harmonious Way: A Success Guide to Selecting a

ISBN: , SKU: , AUTHOR: Turpeau, Aaron, PUBLISHER: Pantheo, This is a must read book for all who desire to to commit to a marital relationship, either now or in the future. The Harmonious Way is an instructional tool for playing your true note and finding your true love. Give this book to your daughters, sons, mothers, fathers and all whom desire to be truly happy in love.

SALES MANAGER (Nürnberg, Germany)

For a very important client, a leading European manufacturer of a wide range synthetic fibres we are looking for a Sales Manager to support the development of PA and PET business in DACH market, implementing and executing sales plans, ensuring the achievement of targets and boosting the overall customer satisfaction. Your main responsibilities will be: Pursue market segment sales growth. Keep relationship with customers; constantly monitor the market, the specific industry, competitors and products; identify and exploit opportunities Support the Sales & Marketing Director in defining the overall sales strategies and profit targets. Ensure the achievement of the assigned targets as well as implementation of key account plans and pricing, in strict coordination with Sales Marketing Director. Ensure the execution of the sales activities in line with the budget and the assigned customers portfolio. Provide accurate and timely reporting of activities including sales forecasts, status of sales pipeline and results of prospecting activities. Negotiate terms of agreement, price, delivery date and payment conditions in strict coordination with relevant Sales Managers. Ensure gathering of marketing intelligence and analyses by using the applicable tools Support the Sales Managers in preparing the Sales budget. Support in organizing and participating in trade show activities. Education and Professional Experience Required: Master Degree or equivalent knowledge At least 5 years working experience in manufactured goods sales (preferably in Textile industry) Languages: German (mother-tongue or full professional knowledge), English (good), Italian (wish to have) Location: Home based Available to travel at least 70% of working time What we offer is an undetermined contract and a compensation around €

Integrity Selling for the 21st Century: How to Sell the Way

ISBN: , SKU: , AUTHOR: Willingham, Ron, PUBLISHER: Crown Business, "I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher." -- Ron Willingham If you've tried manipulative, self-focused selling techniques that demean you and your customer, if you've ever wondered if selling could be more than just talking people into buying, then "Integrity Selling for the 21st Century" is the book for you. Its concept is simple: Only by getting to know your customers and their needs -- and believing that you can meet those needs -- will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales. Since the publication of Ron Willingham's enormously successful first book, "Integrity Selling," his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the "New York Times." In his new book, "Integrity Selling for the 21st Century," Willingham explains how his selling system relates to today's business climate -- when the need for integrity is greater than ever before. "Integrity Selling for the 21st Century" teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you've established your own goals and personality traits, you'll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship. Drawing upon Willingham's years of experience and success stories from sales forces of the more than companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.

Catstrology: The Astro-Guide to Your Pet's Personality

ISBN: , SKU: , AUTHOR: Greenall, Patty / Javor, Cat / MQ Publications, PUBLISHER: M Q Publications, Understanding the true nature of the feline in your life whether you have an aristocratic Leo, a down-to-earth Capricorn or a mysterious Scorpio will take your relationship with your cat to new levels. This charming volume is the purr-fect way to learn more about your cats' personality, his food and sleep preferences, the ideal home environment, and the games he likes to play through his astrological sign.

STORE MANAGER Fashion & Luxury

For our Client, an important Italian Company operates in the fashion and luxury industry, we are looking for a: STORE MANAGER   The best Candidate is a person with deep passion for fashion and luxury with direct experiences in managing a store and coordinating people in an international environment.   Essential Duties and Responsibilities: To provide exceptional Customer service experience by greeting, listening and assisting Customers in exceeding their needs, demonstrating an excellent knowledge of products, as well as of the brand history and heritage.   To build and strengthen relationships with Customers, deal with different nationalities and personalities and put always the Customers at ease.   To contribution to the Store Team will be key to accomplish the goals set by the Management and to maintain Visual standards and general maintenance.   To assist and train the sales staff in order to ensure outstanding Customer services.   To ensure maintenance of inventory accuracy, in line with Company policies and procedures.   To analyse and provide sales reporting and to monitor KPI’s. The successful Candidate will have strong work ethic, leadership skills, high energy level and team orientation and also a very good verbal and written communication.   You must be fluent in English. Place of work: Serravalle Outlet.

The Daniel Fast: Feed Your Soul, Strengthen Your Spirit, and

ISBN: , SKU: , AUTHOR: Gregory, Susan, PUBLISHER: Tyndale House Publishers, What if you could grow closer to God and improve your health in just 21 days? Susan Gregory, "$lt;i>The Daniel Fast$lt;/i> Blogger," has a plan to help you do just that. Widely recognized as the expert on this 21-day fast inspired by the book of Daniel, Susan has helped thousands of people discover a safe and healthy way to fast. The principles you learn from $lt;i>The Daniel Fast$lt;/i> will change the way you view food, your body, and your relationship with the one who created you.

How to Get What You Want from Almost Anybody: Your

ISBN: , SKU: , AUTHOR: Gross, T. Scott, PUBLISHER: Health Communications, In this insightful book, readers will learn how to get the full attention they deserve and the best deal possible. They'll discover how to deal with everyone from waiters, sales clerks and service attendants to car salesmen and real estate agents. Filled with easy-to-use checklists, insightful anecdotes and proven strategies for getting good service, this book is a must for every consumer.

Get Rich with Apps!: Your Guide to Reaching More Customers

ISBN: , SKU: , AUTHOR: Feiler, Jesse, PUBLISHER: McGraw-Hill, Grab a share of one of today's hottest markets Out of nowhere, apps have taken the world by storm. In a short time, millions of customers have downloaded apps--and they're eagerly awaiting more. If you're considering entering the market, stop thinking about it and make your move. You'll reach more customers, expand your product offerings, and grow new revenue streams. And it's much easier than you may realize. "Get Rich with Apps " explains how to: Marry iPhone and Facebook app features with your business and marketing needs Integrate apps with other resources, such as databases and websites Take advantage of the social web to expand your customer base Measure the success of new and existing projects You don't need a team of computer whizzes to make a killing in the apps market. All you need is the business advice in this book to get an early foothold in a market with a soaring future.

Sales Dogs: You Do Not Have to Be an Attack Dog to Be

ISBN: , SKU: , AUTHOR: Singer, Blair / Kiyosaki, Robert T., PUBLISHER: Warner Books, By knowing the five basic breeds of people-the Pit Bull, the Golden Retriever, the Poodle, the Chihuahua, & the Basset Hound-readers will have the necessary insight to improve their business & selling savvy. SalesDogs will: * Introduce Five Breeds of SalesDogs * Reveal the five simple but critical revenue-generating skills to generate endless streams of qualified buyers & life-long sales * Teach you how to identify your "breed"& play to your own strengths * Give you the steps to inspire & direct any group of sales people into a charging pack of blue-ribbon SalesDogs * Show you how to reduce your sales effort, increasing your sales results * Teach you how to radically change your attitude in thirty seconds or less so you can direct your financial results.

Data Mining Your Website

ISBN: , SKU: , AUTHOR: Mena, Jesus, PUBLISHER: Digital Press, Turn Web data into knowledge about your customers. This exciting book will help companies create, capture, enhance, and analyze one of their most valuable new sources of marketing information-usage and transactional data from a website. A company's website is a primary point of contact with its customers and a medium in which visitor's actions are messages about who they are and what they want. Data Mining Your Website will teach you the tools, techniques, and technologies you'll need to profile current and potential customers and predict on-line interests and behavior. You'll learn how to extract from the huge pools of information your website generates, insights into on-line buying patterns, and how to apply this knowledge to design a website that better attracts, engages, and retains on-line customers. Data Mining Your Website explains how data mining is a foundation for the new field of web-based, interactive retailing, marketing, and advertising. This innovative book will help web developers and marketers, webmasters, and data management professionals harness powerful new tools and processes. The first book to apply data mining specifically to e-commerce Learn effective methods for gathering, managing, and mining Web customer information Use data mining to profile customers and create personalized e-commerce programs

AREA MANAGER (CENTRAL-SOUTH ITALY)

Our Multinational Company, world leader in the field of security systems, with headquarters Cortemaggiore (PC), for the enhancement of its internal structure, has instructed us to search for the following profiles:   AREA MANAGER (CENTRAL-SOUTH ITALY)     The Best Candidate is preferably graduated in Economy and have as least 5 years experience in Sales & Marketing. The Candidate have a consolidated experience in Sales Domestic Market, preferable in security doors sector, but at least in interior doors, windows, furniture, etc. He would have a solid experience in traditional domestic channels like show room, distributors, residential market and OEM. Essential Duties and Responsibilities: Reporting to Sales Manager, main functions and responsibilities will be:   Define and manage initiatives and actions to ensure that growth, profit and sales targets of the assigned area are achieved;   Work with Sales Manager, consolidating actual markets/customers and developing new channel or customers;   Collaborate and strengthen relationships with the existing distribution network to deliver sales targets;   Identify new potential customer, ensuring the development of new sales and new markets;   Manage a sales organization (agents), moving from the existing structure towards a better one, more efficient. The successful Candidate  have a business approach, leadership, strong commitment, result orientation, collaborative approach and strong customer orientation. A good knowledge of the English language is essential, both spoken and written, for dialogue with suppliers and foreign customers.   Work place: Central and South Italy, including Islands.

Sales Management: Analysis and Decision Making

ISBN: , SKU: , AUTHOR: Schwepker, Charles H. / LaForge, Raymond W. / Ingram, Thomas N., PUBLISHER: Houghton Mifflin Harcourt (HMH), This leading text continues to set the standard in sales management texts with its up-to-the-minute coverage of the trends and issues in the dynamic sales field, equipping students with a strong sales foundation and the innovative skills needed for 21st century selling.

Energize Your Life: A Three Week Plan to Change the Way You

ISBN: , SKU: , AUTHOR: Bennett, Peter / Barrie, Stephen, PUBLISHER: Bindu Health, Two leading nutritional doctors, authors of the 7-Day Detox Miracle, bring you this unique, easy to use guide to improving your health and boosting your energy. It will show you why you feel tired, overweight or stressed, what you can do about it and how to start energizing your life today.

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