hug your customers the proven way to personalize sales and

Measuring the Success of Your Website

ISBN: , SKU: , AUTHOR: Inan, Hurol / Kean, Michael, PUBLISHER: Longman Publishing Group, The only way to know if your website fills the needs of your customers, or drives them away, is to measure its effectiveness. A valuable resources for those businesses seeking to develop a website for the first time. Focuses on measuring and analyzing the business, rather than techincal, implications of the website. User friendly - does not use techincal jargon. Can you confidently say your website is working? What is it meant to do? Are you getting a return on the investment you made to build, operate and maintain this site? Is your website fulfilling the needs of your customers? Does it keep them coming back or drive them away? The only way to know for sure is to measure it. The need for awareness about web management practices and its possibilities for business, especially in the area of customer relations, has skyrocketed. Many businesses became caught in the 'Internet Rush' and created websites too quickly, with no planning or objectives and at a high cost. This is an invaluable resource for these businesses and those seeking to develop a website for the first time. Hurol Inan does not use technical jargon and focuses on the business implications and necessity of measuring and analyzing a website, not the technical aspect of administration. Measuring the Success of Your Website delivers the knowledge, techniques and solutions required to implement practical and sensible measurement practices. It determines how well your website meets the needs of your online customers, how they interact with it, and identify the changes you need to make for your website to be more successful and to keep your customers coming back. Hurol Inan is aneBusiness consultant with Eclipse Group Ltd., a Deloitte Touche Tohmatsu company and is the founder of www.eBusinessResourceCenter.com, a resource for e-Business professionals.

I Can Relate: The I.C.R. System for Entertainers,

ISBN: , SKU: , AUTHOR: Manor, Joe Blair, PUBLISHER: Authorhouse, "I CAN RELATE" may be the most important book you read for your entertainment or sales career Add a whole new dimension to your bits and presentations. The "ICR" system takes things that relate to your target and combines them to strike more responsive chords with your listener or client. You want your audience to remember you when rating time comes. If you are in sales you want to be imaged better for recall when your clients decide between you and the competition The "I CAN RELATE" system is fun and practical Read about on-the-air and on-the-street examples of ICR at work. This book is a great tool for those who want to be #1

The Harmonious Way: A Success Guide to Selecting a

ISBN: , SKU: , AUTHOR: Turpeau, Aaron, PUBLISHER: Pantheo, This is a must read book for all who desire to to commit to a marital relationship, either now or in the future. The Harmonious Way is an instructional tool for playing your true note and finding your true love. Give this book to your daughters, sons, mothers, fathers and all whom desire to be truly happy in love.

SALES MANAGER (Nürnberg, Germany)

For a very important client, a leading European manufacturer of a wide range synthetic fibres we are looking for a Sales Manager to support the development of PA and PET business in DACH market, implementing and executing sales plans, ensuring the achievement of targets and boosting the overall customer satisfaction. Your main responsibilities will be: Pursue market segment sales growth. Keep relationship with customers; constantly monitor the market, the specific industry, competitors and products; identify and exploit opportunities Support the Sales & Marketing Director in defining the overall sales strategies and profit targets. Ensure the achievement of the assigned targets as well as implementation of key account plans and pricing, in strict coordination with Sales Marketing Director. Ensure the execution of the sales activities in line with the budget and the assigned customers portfolio. Provide accurate and timely reporting of activities including sales forecasts, status of sales pipeline and results of prospecting activities. Negotiate terms of agreement, price, delivery date and payment conditions in strict coordination with relevant Sales Managers. Ensure gathering of marketing intelligence and analyses by using the applicable tools Support the Sales Managers in preparing the Sales budget. Support in organizing and participating in trade show activities. Education and Professional Experience Required: Master Degree or equivalent knowledge At least 5 years working experience in manufactured goods sales (preferably in Textile industry) Languages: German (mother-tongue or full professional knowledge), English (good), Italian (wish to have) Location: Home based Available to travel at least 70% of working time What we offer is an undetermined contract and a compensation around €

Integrity Selling for the 21st Century: How to Sell the Way

ISBN: , SKU: , AUTHOR: Willingham, Ron, PUBLISHER: Crown Business, "I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher." -- Ron Willingham If you've tried manipulative, self-focused selling techniques that demean you and your customer, if you've ever wondered if selling could be more than just talking people into buying, then "Integrity Selling for the 21st Century" is the book for you. Its concept is simple: Only by getting to know your customers and their needs -- and believing that you can meet those needs -- will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales. Since the publication of Ron Willingham's enormously successful first book, "Integrity Selling," his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the "New York Times." In his new book, "Integrity Selling for the 21st Century," Willingham explains how his selling system relates to today's business climate -- when the need for integrity is greater than ever before. "Integrity Selling for the 21st Century" teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you've established your own goals and personality traits, you'll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship. Drawing upon Willingham's years of experience and success stories from sales forces of the more than companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.

Catstrology: The Astro-Guide to Your Pet's Personality

ISBN: , SKU: , AUTHOR: Greenall, Patty / Javor, Cat / MQ Publications, PUBLISHER: M Q Publications, Understanding the true nature of the feline in your life whether you have an aristocratic Leo, a down-to-earth Capricorn or a mysterious Scorpio will take your relationship with your cat to new levels. This charming volume is the purr-fect way to learn more about your cats' personality, his food and sleep preferences, the ideal home environment, and the games he likes to play through his astrological sign.

STORE MANAGER Fashion & Luxury

For our Client, an important Italian Company operates in the fashion and luxury industry, we are looking for a: STORE MANAGER   The best Candidate is a person with deep passion for fashion and luxury with direct experiences in managing a store and coordinating people in an international environment.   Essential Duties and Responsibilities: To provide exceptional Customer service experience by greeting, listening and assisting Customers in exceeding their needs, demonstrating an excellent knowledge of products, as well as of the brand history and heritage.   To build and strengthen relationships with Customers, deal with different nationalities and personalities and put always the Customers at ease.   To contribution to the Store Team will be key to accomplish the goals set by the Management and to maintain Visual standards and general maintenance.   To assist and train the sales staff in order to ensure outstanding Customer services.   To ensure maintenance of inventory accuracy, in line with Company policies and procedures.   To analyse and provide sales reporting and to monitor KPI’s. The successful Candidate will have strong work ethic, leadership skills, high energy level and team orientation and also a very good verbal and written communication.   You must be fluent in English. Place of work: Serravalle Outlet.

The Daniel Fast: Feed Your Soul, Strengthen Your Spirit, and

ISBN: , SKU: , AUTHOR: Gregory, Susan, PUBLISHER: Tyndale House Publishers, What if you could grow closer to God and improve your health in just 21 days? Susan Gregory, "$lt;i>The Daniel Fast$lt;/i> Blogger," has a plan to help you do just that. Widely recognized as the expert on this 21-day fast inspired by the book of Daniel, Susan has helped thousands of people discover a safe and healthy way to fast. The principles you learn from $lt;i>The Daniel Fast$lt;/i> will change the way you view food, your body, and your relationship with the one who created you.

How to Get What You Want from Almost Anybody: Your

ISBN: , SKU: , AUTHOR: Gross, T. Scott, PUBLISHER: Health Communications, In this insightful book, readers will learn how to get the full attention they deserve and the best deal possible. They'll discover how to deal with everyone from waiters, sales clerks and service attendants to car salesmen and real estate agents. Filled with easy-to-use checklists, insightful anecdotes and proven strategies for getting good service, this book is a must for every consumer.

Get Rich with Apps!: Your Guide to Reaching More Customers

ISBN: , SKU: , AUTHOR: Feiler, Jesse, PUBLISHER: McGraw-Hill, Grab a share of one of today's hottest markets Out of nowhere, apps have taken the world by storm. In a short time, millions of customers have downloaded apps--and they're eagerly awaiting more. If you're considering entering the market, stop thinking about it and make your move. You'll reach more customers, expand your product offerings, and grow new revenue streams. And it's much easier than you may realize. "Get Rich with Apps " explains how to: Marry iPhone and Facebook app features with your business and marketing needs Integrate apps with other resources, such as databases and websites Take advantage of the social web to expand your customer base Measure the success of new and existing projects You don't need a team of computer whizzes to make a killing in the apps market. All you need is the business advice in this book to get an early foothold in a market with a soaring future.

Sales Dogs: You Do Not Have to Be an Attack Dog to Be

ISBN: , SKU: , AUTHOR: Singer, Blair / Kiyosaki, Robert T., PUBLISHER: Warner Books, By knowing the five basic breeds of people-the Pit Bull, the Golden Retriever, the Poodle, the Chihuahua, & the Basset Hound-readers will have the necessary insight to improve their business & selling savvy. SalesDogs will: * Introduce Five Breeds of SalesDogs * Reveal the five simple but critical revenue-generating skills to generate endless streams of qualified buyers & life-long sales * Teach you how to identify your "breed"& play to your own strengths * Give you the steps to inspire & direct any group of sales people into a charging pack of blue-ribbon SalesDogs * Show you how to reduce your sales effort, increasing your sales results * Teach you how to radically change your attitude in thirty seconds or less so you can direct your financial results.

Data Mining Your Website

ISBN: , SKU: , AUTHOR: Mena, Jesus, PUBLISHER: Digital Press, Turn Web data into knowledge about your customers. This exciting book will help companies create, capture, enhance, and analyze one of their most valuable new sources of marketing information-usage and transactional data from a website. A company's website is a primary point of contact with its customers and a medium in which visitor's actions are messages about who they are and what they want. Data Mining Your Website will teach you the tools, techniques, and technologies you'll need to profile current and potential customers and predict on-line interests and behavior. You'll learn how to extract from the huge pools of information your website generates, insights into on-line buying patterns, and how to apply this knowledge to design a website that better attracts, engages, and retains on-line customers. Data Mining Your Website explains how data mining is a foundation for the new field of web-based, interactive retailing, marketing, and advertising. This innovative book will help web developers and marketers, webmasters, and data management professionals harness powerful new tools and processes. The first book to apply data mining specifically to e-commerce Learn effective methods for gathering, managing, and mining Web customer information Use data mining to profile customers and create personalized e-commerce programs

AREA MANAGER (CENTRAL-SOUTH ITALY)

Our Multinational Company, world leader in the field of security systems, with headquarters Cortemaggiore (PC), for the enhancement of its internal structure, has instructed us to search for the following profiles:   AREA MANAGER (CENTRAL-SOUTH ITALY)     The Best Candidate is preferably graduated in Economy and have as least 5 years experience in Sales & Marketing. The Candidate have a consolidated experience in Sales Domestic Market, preferable in security doors sector, but at least in interior doors, windows, furniture, etc. He would have a solid experience in traditional domestic channels like show room, distributors, residential market and OEM. Essential Duties and Responsibilities: Reporting to Sales Manager, main functions and responsibilities will be:   Define and manage initiatives and actions to ensure that growth, profit and sales targets of the assigned area are achieved;   Work with Sales Manager, consolidating actual markets/customers and developing new channel or customers;   Collaborate and strengthen relationships with the existing distribution network to deliver sales targets;   Identify new potential customer, ensuring the development of new sales and new markets;   Manage a sales organization (agents), moving from the existing structure towards a better one, more efficient. The successful Candidate  have a business approach, leadership, strong commitment, result orientation, collaborative approach and strong customer orientation. A good knowledge of the English language is essential, both spoken and written, for dialogue with suppliers and foreign customers.   Work place: Central and South Italy, including Islands.

Sales Management: Analysis and Decision Making

ISBN: , SKU: , AUTHOR: Schwepker, Charles H. / LaForge, Raymond W. / Ingram, Thomas N., PUBLISHER: Houghton Mifflin Harcourt (HMH), This leading text continues to set the standard in sales management texts with its up-to-the-minute coverage of the trends and issues in the dynamic sales field, equipping students with a strong sales foundation and the innovative skills needed for 21st century selling.

Energize Your Life: A Three Week Plan to Change the Way You

ISBN: , SKU: , AUTHOR: Bennett, Peter / Barrie, Stephen, PUBLISHER: Bindu Health, Two leading nutritional doctors, authors of the 7-Day Detox Miracle, bring you this unique, easy to use guide to improving your health and boosting your energy. It will show you why you feel tired, overweight or stressed, what you can do about it and how to start energizing your life today.

The Author Event Primer: How to Plan, Execute and Enjoy

ISBN: , SKU: , AUTHOR: Langemack, Chapple, PUBLISHER: Libraries Unlimited, Author events are a great way to build excitement and interest in books and reading. Now you can successfully plan and host author visits. This guide covers every step from why you should hold author events and how your organization can benefit to such logistics as selecting an author, choosing the type of event and venue, publicity, set-up, escorting, crowd control, and managing the autograph line. Filled with practicial tips, proven techniques, and anecdotes, this book will inspire you and get you through your author events with flying colors. Author events are a great way to build excitement and interest in books and reading. With this guide in hand, you can easily and successfully plan and host author visits. The primer covers every step. It begins by explaining why you should hold author events and how your organization can benefit. It then goes on to such logistics as selecting an author, choosing the type of event and venue, publicity, setup, escorting, crowd control, and managing the autograph line. Filled with practical tips, proven techniques, and engaging anecdotes, this book will inspire you and get you through your author events with flying colors.

Adventures in the East Mark Dice Set beige black (7)

Welcome to the East Mark, young adventurer. I know it was not easy to get here but just consider the rewards: the wondrous treasures, the power and the glory that await you. It will not be easy to achieve all of this. indeed nothing is easy in the East Mark. You will have to work your way with your sword and your cunning. Take this - a unique dice set, which will led you through your journey in this land. Seven dice, handcrafted with precision to increase your gaming experience!

Service, Service, Service: A Secret Weapon for Your Growing

ISBN: , SKU: , AUTHOR: Albrecht, Steven, PUBLISHER: Adams Media Corporation, For many small and growing businesses, first-rate customer service can often be the key factor between success and failure. In this invaluable volume, service management authority Steven Albrecht shows how to develop the high quality service programs that keep customers coming and leaves the competition in the dust. Service, Service, Service helps you: - Write a real mission statement - Create both evolution and revolution in service quality - Fully understand your customers - Empower your employees - Build customer loyalty Complete with success stories, methods for charting your service cycles, and plans for a service recovery program, Service, Service, Service, can be every business's secret weapon.

The Illustrated Key to the Tarot

ISBN: , SKU: , AUTHOR: de Laurence, L. W., PUBLISHER: Standard Publications, Destiny is not some planed and unchangeable road imposed on life. Tarot, as a system of interpretation, can discover many secrets of your destiny by the way of the Major and Minor Arcana. Tarot cards can give you an answer to almost any question and can uncover solutions to the problems before you. They can warn you of dangers or assure you of your decisions. They are your guide on the road of life. Simply present your question and follow the rules of the tarot to find your answer. This book is the traditional guide to reading the tarot. It presents you with the meanings of all of the cards, even their specific tricks and pitfalls. It will also show you exactly how to lay out the cards and the exact methods that are best used when divining from your Tarot deck.

Customers for Life: How to Turn That One-Time Buyer Into a

ISBN: , SKU: , AUTHOR: Sewell, Carl / Brown, Paul B., PUBLISHER: Crown Business, In this completely revised and updated edition of the customer service classic (more than copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking "Ten Commandments of Customer Service" apply to today's world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original "Customers for Life." A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His "Ten Commandants" provide the essential guidelines, including: - Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge - No complaints? Something's wrong: If you never ask your customers what else they want, how are you going to give it to them? - Measure everything: Telling your employees to do their best won't work if you don't know how they can improve - Borrow, borrow, borrow: Sewell, for example, learned about hospitality from Japanese culture, cleanliness from Disney, and politeness from his mother.

Bulletproof Your Business Now: Essential Advice You Need to

ISBN: , SKU: , AUTHOR: Griffiths, Andrew, PUBLISHER: Allen & Unwin Australia, Andrew Griffiths teaches how to adopt some fundamental philosophies to change one's life and make a business prosper. The advice offered in this book is simple and real, and comes in the form of easy-to-follow and easy-to-implement tips for the business owner. Reflecting the very best of what a street-smart success story has learned along the way, "Bulletproof Your Business Now" will inspire business owners to take action and fight for their business whenever times get tough.

Speaker bluetooth happy plugs nero nuovo

Vendo speaker Bluetooth HAPPY plugs colore nero nuovo mai usato in confezione originale. Aggiungo in omaggio la griglia anteriore intercambiabile di colore Argento nuova un confezione originale. The Sound piece Black speaker serves both as music center and design item in your home. As the primary sound source it will become the "it" feature of your living room. Fusing state-of-the-art technology and minimalistic Swedish design we give you the ability to personalize your speaker. Change the front grill to match your style, latest fashions and interior design trends. Wireless bluetooth connectivity USB charging port Changeable front grill Dimension 400x160x175 mm

Guilty Until Proven Innocent: A True-Life Legal Drama

ISBN: , SKU: , AUTHOR: Everidge, D. Corbett, PUBLISHER: iUniverse, Innocent until proven guilty or guilty until proven innocent? D. Corbett Everidge cannot vote, own a firearm, or hold public office: he is a convicted felon. But did he actually commit the crime? In this true-life legal drama, former magistrate D. Corbett Everidge chronicles the events of the summer of and the ensuing criminal trial that led to a felony conviction and the end of his criminal justice career. He then asks you to assess the evidence and make your own reasonable decision about whether he is, indeed, innocent or guilty as charged. Everidge gives personal insight into his career and background to illustrate that guilt in a complex society is not always a matter of black and white. He also challenges many beliefs regarding the modern criminal justice system in the United States, effectively drawing a line between the theoretical and the actual. Ultimately, "Guilty Until Proven Innocent" is an intriguing literary criminal trial in which you decide the outcome. Ladies and gentlemen of the jury, what is your verdict?

The Stress Management Kit [With/CD and Stressdots]

ISBN: , SKU: , AUTHOR: Needham, Alix, PUBLISHER: Connections Book Publishing, Stress-management pioneer Alix Needham shares a proven program for managing, controlling, and overcoming the negative effects of stress on self-image and relationships, and improving resistance to stress-related illnesses. A book, a meditation CD, and sticky StressdotsB. to help you pay attention to your stress level--"everything you need to rein in your stress and harness it into a positive force.The book teaches how to identify stress and its causes, concisely explains what happens physiologically during periods of stress, and shares techniques to turn stress into a positive force in your life, with: questionnaires to help understand stressbreathing exercisesinstructions for keeping and using a stress diarysuggestions about diet and lifestylehelp setting realistic life goalsThe Stress Management Kit includes two essential tools to help readers successfully implement the techniques they read: an audio CD in which author Alix Needham leads readers in guided relaxation meditations and StressdotsB., small adhesive discs that, when stuck to the wrist, change color to reflect stress level. StressdotsB. are invaluable in helping monitor causes of stress. The Stress Management Kit comes with three StressdotsB. and information on how to get more.The Stress Management Kit offers readers a proven, dynamic, multi-pronged approach to effective stress management. "Book plus a relaxation CD and stick-on stress level sensors. "Proven techniques for identifying and overcoming the causes of stress.

Heart Matters: Loving God the Way He Loves You

ISBN: , SKU: , AUTHOR: Bynum, Juanita, PUBLISHER: Charisma House, What is in the heart should never stand in the way of an intimate relationship with the father Many Christians are still asking, ?What's wrong with my old heart?? Juanita Bynum explains, your heart may be the thing preventing you from experiencing the intimacy and closeness to God that you crave and long for. Drawn from her best-selling book Matters of the Heart, Heart Matters shows you the steps that will allow the love of God to flow freely into your heart?and out, impacting every relationship you have. This little gift book will set you free. It gets to the heart of your issues

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