creating and sustaining superior customer service

Building Your Home: An Insider's Guide

Building Your Home: An Insider's Guide

ISBN: , SKU: , AUTHOR: Smith, Carol, PUBLISHER: Builderbooks, In the second edition of Building Your Home: An Insider's Guide, customer service expert Carol Smith shows you how to work with your builder to create the home of your dreams. This guide is a must-have for anyone planning to build a high-quality home. With this comprehensive, step-by-step book, you can avoid common mistakes in the home building process and Choose a qualified builder Establish your budget and secure financing Select the location, benefits, and features of your new home Participate effectively in the design and building process Prepare for home owner orientation, closing, and moving in Create a home maintenance plan Communicate with your builder on warranty service

The Customer Service Zoo

The Customer Service Zoo

ISBN: , SKU: , AUTHOR: Catherine Devrye, PUBLISHER: East West Books Madras Pvt Ltd, NA Acquista Ora

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Creating Caring Communities with Books Kids Love

Creating Caring Communities with Books Kids Love

ISBN: , SKU: , AUTHOR: Chicola, Nancy A. / English, Eleanor B., PUBLISHER: Fulcrum Group, What does it mean to care? Caring is a thoughtful, empathetic concern for the world around us. It is a pebble that, when thrown into a pond, spreads influential rings to the family, school, community, and beyond. In Creating Caring Communities with Books Kids Love, teachers and parents are shown how to build a caring community in the classroom and at home in order to help combat apathy and violence in our world today. Specifically targeted for grades K through 6, and incorporating a wide range of fiction and nonfiction selections, as well as offering a rich foundation of expository and expressive activities, Creating Caring Communities provides teachers with tools for promoting caring attitudes, behaviors, and values among young learners in their personal, family, school, neighborhood, nation, and world environments.

CUSTOMER SERVICE IN LINGUA FRANCESE

CUSTOMER SERVICE IN LINGUA FRANCESE

Synergie Italia, agenzia per il lavoro, filiale di Buccinasco ricerca per importante azienda cliente nel settore customer service internazionale: ADDETTI AL CUSTOMER SERVICE IN LINGUA FRANCESE I candidati si occuperanno della gestione di chiamate in entrata da parte di clienti internazionali per il settore della moda. Oltre alla gestione delle chiamate si occuperanno di rispondere a richieste pervenute via mail e via chat. Diploma Conoscenza a livello C1 della lingua Francese Conoscenza a livello C1 della lingua italiana Conoscenza C1 della lingua inglese (preferibile) Ottima conoscenza degli strumenti informatici Contratto part time 20 o 30 ore settimanali su turni da lunedì a domenica 5 giorni su 7 Orario di lavoro su turni dalle 8 alle 22 Contratto di somministrazione + proroghe + finalizzato all'inserimento Zona di lavoro: zona Maciacchini (MI)

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3rxaa01 as-interface programming and service unit

3rxaa01 as-interface programming and service unit

3rxaa01 as-interface programming and service unit (psu) with sonar bero software charging unit 230v and adapter

HP Netserver LPr

HP Netserver LPr

powerful, high-density, ultra-thin server that delivers performance and value The HP Netserver LP r is an ultra-thin rack-optimized server that offers superior performance and scalability for customers who want to grow their business without growing their valuable data center space. The LP r is ideal for dedicated applications as well as Web-hosting, Internet/intranet, proxy, caching, access, DNS, infrastructure, or file and print services for both fast-growing Internet service providers and corporate enterprise customers. The product's ultra-thin 1U form factor delivers rack space optimization without sacrificing performance, expandability, serviceability, or manageability features high-density--1U form factor allows you to install up to 42 servers and 84 Intel® Pentium® III CPUs in one rack best value--ideal server for infrastructure and Web-hosting applications with an Intel Pentium III processor at 1GHz, three internal hot-swappable hard drives, external SCSI port, open 64-bit I/O slot, and up to 4GB memory support manageability--end-to-end management software solution that increases your IT productivity while maximizing server uptime superior rack deployment--complete toolless solution that enables you to seamlessly integrate and deploy the LP r into a wide variety of customer environments low total cost of ownership--Web-enabling performance, easy serviceability, and space-saving form factor provide you with the best customer value key specifications performance processor Intel Pentium III processor at 1GHz with 133MHz front side bus cache 256KB ECC L2 on-die cache per processor ECC memory 256MB 133MHz ECC SDRAM standard 4GB maximum capacity (4 DIMM slots) Supports 128MB, 512MB, and 1GB DIMM I/O expansion slots One open full-length 64-bit, 33MHz PCI slot SCSI controller

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Keith's Top Tips for Watercolour Artists

Keith's Top Tips for Watercolour Artists

ISBN: , SKU: , AUTHOR: Fenwick, Keith, PUBLISHER: Search Press(UK), Packed with tips from basic painting lessons to final flourishes, this handy reference can assist artists of all skill levels in creating more beautiful and accomplished pictures. It takes the mystery out of painting with quick, easy, and effective techniques, covering such topics as buying and mixing paint, creating fresh color, and painting skies, fields, foregrounds, trees, and mountains. Featuring more than 100 helpful tips, this small, spiral-bound format is convenient for use while painting. In addition, numerous before-and-after sequences and artwork samples are included to illustrate the instructions. Acquista Ora

Sustaining Michigan: Metropolitan Policies and Strategies

Sustaining Michigan: Metropolitan Policies and Strategies

ISBN: , SKU: , AUTHOR: NA, PUBLISHER: Michigan State University Press, NA

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CUSTOMER SERVICE IN LINGUA OLANDESE

CUSTOMER SERVICE IN LINGUA OLANDESE

Synergie Italia, agenzia per il lavoro, filiale di Buccinasco ricerca per importante azienda cliente nel settore customer service internazionale: ADDETTI AL CUSTOMER SERVICE IN LINGUA OLANDESE I candidati si occuperanno della gestione di chiamate in entrata da parte di clienti internazionali per il settore della moda. Oltre alla gestione delle chiamate si occuperanno di rispondere a richieste pervenute via mail e via chat. Requisiti Diploma Conoscenza a livello B2 o C1 della lingua Olandese Conoscenza della lingua italiana, francese o inglese livello minimo B2 Ottima conoscenza degli strumenti informatici Contratto part time 20 o 30 ore settimanali su turni da lunedì a domenica 5 giorni su 7 Orario di lavoro su turni dalle 8 alle 22 Contratto di somministrazione+ proroghe+ finalizzato all'inserimento Zona di lavoro: zona Maciacchini (MI)

Customers for Life: How to Turn That One-Time Buyer Into a

Customers for Life: How to Turn That One-Time Buyer Into a

ISBN: , SKU: , AUTHOR: Sewell, Carl / Brown, Paul B., PUBLISHER: Crown Business, In this completely revised and updated edition of the customer service classic (more than copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking "Ten Commandments of Customer Service" apply to today's world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original "Customers for Life." A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His "Ten Commandants" provide the essential guidelines, including: - Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge - No complaints? Something's wrong: If you never ask your customers what else they want, how are you going to give it to them? - Measure everything: Telling your employees to do their best won't work if you don't know how they can improve - Borrow, borrow, borrow: Sewell, for example, learned about hospitality from Japanese culture, cleanliness from Disney, and politeness from his mother.

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Automotive Heating, Ventilation and Air Conditioning Systems

Automotive Heating, Ventilation and Air Conditioning Systems

ISBN: , SKU: , AUTHOR: Farnell, Warren M., PUBLISHER: Prentice Hall, This two-volume package includes complete coverage of heating and air conditioning basics, as well as detailed diagnostic and servicing information. Provides coverage of the history, environmental concerns, and fundamentals of air conditioning, and deals with engine cooling, air delivery systems, and retrofitting for the automotive service professional. A learning and reference tool for automotive service technicians.

Perfect Small Gardens: A Practical Guide

Perfect Small Gardens: A Practical Guide

ISBN: , SKU: , AUTHOR: McHoy, Peter, PUBLISHER: Lorenz Books, Offers realistic and sensible advice for making the most of all kinds of areas, and creating an environment for leisure and relaxation out of every plot.

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Service Is Front Stage: Positioning Services for Value

Service Is Front Stage: Positioning Services for Value

ISBN: , SKU: , AUTHOR: Teboul, James, PUBLISHER: Palgrave MacMillan, This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. The book uses this distinction systematically to explore all the important issues of the field within a coherent set of concepts and maps, including the service mix, the service triangle and the service-intensity matrix. This is a novel approach to services that challenges the traditional view.

High Performance Branch Banking: A Manager's Guide to

High Performance Branch Banking: A Manager's Guide to

ISBN: , SKU: , AUTHOR: Ritter, Dwight S., PUBLISHER: McGraw-Hill Companies, High Performance Branch Banking is a must-read for any banker with an interest in the retail financial services market. This book gives solutions needed for banks to prosper providing the needed perspective and ideas for branches to overcome obstacles and seize opportunities. High Performance Branch Banking helps managers find the right balance to maximize productivity and performance in an ever-changing market, and offers tips on: managing sales efforts and internal staff; identifying the small business customer; how to ask questions that the customer wants to answer.

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Magnetic Service Secrets for Creating Passionately Devoted

Magnetic Service Secrets for Creating Passionately Devoted

ISBN: , SKU: , AUTHOR: Bilijack R Bell Chip R Bell, PUBLISHER: Berrett Koehler Publishers Incorporated, NA

ADDETTO/A AL CUSTOMER SERVICE

ADDETTO/A AL CUSTOMER SERVICE

Synergie Italia, agenzia per il lavoro, filiale di Reggiolo, ricerca per importante azienda cliente operante nel settore technology components: ADDETTO/A AL CUSTOMER SERVICE La risorsa sarà inserita all'interno dell'ufficio customer service e avrà il compito di gestire i rapporti con i clienti.  Oltre alla gestione delle chiamate l'assistenza clienti può avvenire via mail e via chat. Il candidato ideale si presenta con i seguenti requisiti: - Laurea in Meccanica o Meccatronica o Dipoloma di maturità tecnica (perito meccanico, perito commerciale) o Liceo scientifico - Ottima conoscenza della lingua inglese livello C2 - Ottima conoscenza della lingua tedesca livello C2 - Richiesta possibilimente conoscenza lingua Russa e Araba - Ottima capacità di lavoro in team Si offre: - Contratto iniziale in somministrazione (per sostituzione maternità) con possibile successivo inserimento nell'organico aziendale. - Orario full time dal lunedì al venerdì  - Livello da definire in base all'esperienza Luogo di lavoro: Novellara (RE)  

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Superior spider man

Superior spider man

Vendo serie completa in blocco dei cartonati di superior spiderman tutti prima stampa

Sci RC4 SUPERIOR + ATTACCO RSZ12

Sci RC4 SUPERIOR + ATTACCO RSZ12

RC4 SUPERIOR + ATTACCO RSZ12 Sci Fischer RC4 SUPERIOR - Con attacco RSZ12 - All round- Raggio 15 m (170 cm) - Sciancratura mm Acquistati nel , usati solo 4 giorni

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The Wisdom of Menopause Creating Physical and Emotional

The Wisdom of Menopause Creating Physical and Emotional

ISBN: , SKU: , AUTHOR: Christiane Northrup, PUBLISHER: Random House, NA

Sams Teach Yourself Macromedia Fireworks X in 24 Hours

Sams Teach Yourself Macromedia Fireworks X in 24 Hours

ISBN: , SKU: , AUTHOR: West, Jackson, PUBLISHER: Sams, "Sams Teach Yourself Macromedia Fireworks X in 24 Hours" is written for Web designers who are looking for a book to quickly and easily get up to speed with Fireworks. The reader most likely has some experience creating Web pages and designing Web graphics, and probably plans on using Fireworks in conjunction with Macromedia Dreamweaver. Readers will learn everything they would need to know in order to use Fireworks in a professional graphics production environment - everything from how to create and edit graphics, to using complex techniques like transformations, to optimizing graphics for use on Web pages, to creating animations and interactive elements.

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Personal Magic Creating Life, Love, and Work That Resonate

Personal Magic Creating Life, Love, and Work That Resonate

ISBN: , SKU: , AUTHOR: Jennie Marlow, PUBLISHER: iUniverse Inc, NA

Leviathans at the Gold Mine Creating Indigenous and

Leviathans at the Gold Mine Creating Indigenous and

ISBN: , SKU: , AUTHOR: Alex Golub, PUBLISHER: Duke University Press, NA

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Caminetto Superior

Caminetto Superior

Causa inutilizzo, vendesi caminetto superior funzionante da sistemare. Prezzo trattabile.

Gardening with Perennials: Creating Beautiful Flower Gardens

Gardening with Perennials: Creating Beautiful Flower Gardens

ISBN: , SKU: , AUTHOR: Bradley, Fern Marshall / Ellis, Barbara W. / Krautwurst, Terry, PUBLISHER: Rodale Press, Discover hundreds of easy, practical, and exciting ways to solve landscape problems and beautify your yard with perennials.

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Paper, Scissors, Sculpt!: Creating Cut-And-Fold Animals

Paper, Scissors, Sculpt!: Creating Cut-And-Fold Animals

ISBN: , SKU: , AUTHOR: Gonzales, Ben A., PUBLISHER: Sterling Publishing (NY), Score the paper, make a cut, and give it a fold; that's gupit-gupit, the art of creating amazing three-dimensional sculptures. The name comes from Tagalog, the national language of the Philippines, and it means "cut cut." Master Ben A. Gonzales, a native Filipino, illustrates all the techniques in this unique collection of paper animals--and both kids and adults will love constructing them. It's easy: Each creature is made from only a single sheet, directions are laid out in a straightforward manner, and the nice large patterns proceed logically from simple forms to the more complicated. (The number of stars next to each project gives the level of difficulty.) Choose from a butterfly, bear, kangaroo, swan, squirrel, Tyrannosaurus rex, whale, and many others.

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