the customer service zoo

CUSTOMER SERVICE IN LINGUA TEDESCA

Synergie Italia, agenzia per il lavoro, filiale di Buccinasco ricerca per importante azienda cliente nel settore customer service internazionale: ADDETTI AL CUSTOMER SERVICE IN LINGUA TEDESCA I candidati si occuperanno della gestione di chiamate in entrata da parte di clienti internazionali per il settore della moda. Oltre alla gestione delle chiamate si occuperanno di rispondere a richieste pervenute via mail e via chat. Diploma Conoscenza a livello B2 della lingua Tedesca Conoscenza della lingua italiana o inglese livello minimo B2 Ottima conoscenza degli strumenti informatici Contratto part time 20 o 30 ore settimanali su turni da lunedi a domenica 5 giorni su 7 Orario di lavoro su turni dalle 8 alle 22 Contratto di somministrazione+ proroghe+ finalizzato all'inserimento Zona di lavoro: zona Maciacchini (MI)

The U.S. Postal Service: Status and Prospects of a Public

ISBN: , SKU: , AUTHOR: Tierney, John T., PUBLISHER: Praeger, This detailed, comprehensive volume examines the many problems facing government corporations and their management in general and the Postal Service in particular. Among the topics discussed are the trade-offs between cost control efforts and service performance; rate setting; rate regulation; the impact of new technologies; controversial issues in labor-management negotiations; and the effect of collective bargaining on postal costs and operations. The study also looks at whether the Postal Service is aggressively keeping pace with its major competitors and whether it is successfully meeting the needs of its customers.

CUSTOMER SERVICE IN LINGUA FRANCESE

Synergie Italia, agenzia per il lavoro, filiale di Buccinasco ricerca per importante azienda cliente nel settore customer service internazionale: ADDETTI AL CUSTOMER SERVICE IN LINGUA FRANCESE I candidati si occuperanno della gestione di chiamate in entrata da parte di clienti internazionali per il settore della moda. Oltre alla gestione delle chiamate si occuperanno di rispondere a richieste pervenute via mail e via chat. Diploma Conoscenza a livello C1 della lingua Francese Conoscenza a livello C1 della lingua italiana Conoscenza C1 della lingua inglese (preferibile) Ottima conoscenza degli strumenti informatici Contratto part time 20 o 30 ore settimanali su turni da lunedì a domenica 5 giorni su 7 Orario di lavoro su turni dalle 8 alle 22 Contratto di somministrazione + proroghe + finalizzato all'inserimento Zona di lavoro: zona Maciacchini (MI)

Raving Fans

ISBN: , SKU: , AUTHOR: Blanchard, Ken / Bowles, Sheldon M. / MacKay, Harvey, PUBLISHER: William Morrow & Company, "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of "The One Minute Manager, Raving Fans" uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. "Raving Fans" includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

CUSTOMER SERVICE IN LINGUA OLANDESE

Synergie Italia, agenzia per il lavoro, filiale di Buccinasco ricerca per importante azienda cliente nel settore customer service internazionale: ADDETTI AL CUSTOMER SERVICE IN LINGUA OLANDESE I candidati si occuperanno della gestione di chiamate in entrata da parte di clienti internazionali per il settore della moda. Oltre alla gestione delle chiamate si occuperanno di rispondere a richieste pervenute via mail e via chat. Requisiti Diploma Conoscenza a livello B2 o C1 della lingua Olandese Conoscenza della lingua italiana, francese o inglese livello minimo B2 Ottima conoscenza degli strumenti informatici Contratto part time 20 o 30 ore settimanali su turni da lunedì a domenica 5 giorni su 7 Orario di lavoro su turni dalle 8 alle 22 Contratto di somministrazione+ proroghe+ finalizzato all'inserimento Zona di lavoro: zona Maciacchini (MI)

Hug Your Customers: The Proven Way to Personalize Sales and

ISBN: , SKU: , AUTHOR: Mitchell, Jack, PUBLISHER: Hyperion Books, Hug Your Customers is about customer service and how Jack Mitchell has practiced it by extending ???hugs, ??? --unexpected extras, from knowing each customers name, along with their family members and clothing preferences to handing out free coffee and newspapers on the Greenwich commuter train platform to say thanks (and by extension ???Shop at Mitchells???).& nbsp; Mitchell looks at sales as being about something other than the product.& nbsp; You???re not selling clothing, you???re selling the relationship.& nbsp; That??'s why on Saturdays, many people come to Mitchell??'s just to see what??'s going on.& nbsp; In the summer, he??'s giving away hot dogs.& nbsp; Any time a regular customer walks in, the sales staff knows his name, spouse??'s and kids???& nbsp; names, clothing preferences and last purchase.& nbsp; Jack Mitchell is a natural story teller and his folksy, homespun style will appeal and educate. There are several stories that Jack will tell that illustrate these kinds of hugs that exemplify outstanding customer service. Chapters include: Hugging 101& nbsp; & nbsp; & nbsp; & nbsp; & nbsp; The Three E???s From Three Suits to Three Thousand& nbsp; & nbsp; Pick Your Game The Big Secret& nbsp; & nbsp; & nbsp; & nbsp; & nbsp; Everybody Gets It, Everybody Does It Game Day& nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; You Train Dogs, You Educate People I Love Mistakes& nbsp; & nbsp; & nbsp; & nbsp; & nbsp; The Power of New The Formula

Gainsharing and Employee Involvement

ISBN: , SKU: , AUTHOR: Graham-Moore, Brian / Ross, Timothy L., PUBLISHER: BNA Books (Bureau of National Affairs), You can improve competitiveness, productivity, labor relations, customer service, and more -- with a program that rewards employees for your organization's success. In this expanded edition of the successful book Gainsharing: Plans for Improving Performance, the authors show you why gainsharing works -- and how you can build an effective gainsharing program. You get guidance on several types of alternative compensation strategies including participative management, pay-for-performance, and contingent/variable compensation. The authors share: -- insights on gainsharing -- and its use with employee involvement programs -- strategies for improving quality and customer service -- coverage of special issues in the public, not-for-profit, and service sectors -- formulas for a reward structure that will further your organization's goals -- common pitfalls -- and how to make your program successful in the long term -- examples of gainsharing organizations -- including a 19-year case study -- with statistics on their performance -- a glossary of important terms and an index for easy reference -- list of other helpful resources You will learn if gainsharing is right for your organization, and what assistance you will need to develop a successful system of shared rewards.

Service Is Front Stage: Positioning Services for Value

ISBN: , SKU: , AUTHOR: Teboul, James, PUBLISHER: Palgrave MacMillan, This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. The book uses this distinction systematically to explore all the important issues of the field within a coherent set of concepts and maps, including the service mix, the service triangle and the service-intensity matrix. This is a novel approach to services that challenges the traditional view.

Lunch at the Zoo: What Zoo Animals Eat and Why

ISBN: , SKU: , AUTHOR: Altman, Joyce / Chrustowski, Rick, PUBLISHER: Henry Holt & Company, A fascinating behind-the-scenes look at what zoo animals eat, and why. "How do you feed a hungry crocodile without becoming dinner yourself?" "What do you feed a baby porcupine? " "Do elephants need vitamin pills?" In the wild, animals can usually find the foods they need to eat. But zoo animals can't go out and search for their own meals. Instead, nutritionists must discover what foods each animal needs to stay healthy and happy. Whether serving lunch to poisonous snakes, making dinner for a thousand animals at once, or caring for babies who have lost their mothers, life for the zoo staff is never dull. This fascinating and informative book looks behind the scenes at some of the largest zoos in the country to discover what--and how--they feed their animals.

Star Trek - The Cage - Lo Zoo di Talos

Vendo VHS da collezione, dell'episodio pilota della serie originale di Star Trek (serie classica): Star Trek - The Cage - Lo Zoo di Talos Il filmato contiene spezzoni in bianco e nero originali! Prezzo 30€

Customers for Life: How to Turn That One-Time Buyer Into a

ISBN: , SKU: , AUTHOR: Sewell, Carl / Brown, Paul B., PUBLISHER: Crown Business, In this completely revised and updated edition of the customer service classic (more than copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking "Ten Commandments of Customer Service" apply to today's world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original "Customers for Life." A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His "Ten Commandants" provide the essential guidelines, including: - Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge - No complaints? Something's wrong: If you never ask your customers what else they want, how are you going to give it to them? - Measure everything: Telling your employees to do their best won't work if you don't know how they can improve - Borrow, borrow, borrow: Sewell, for example, learned about hospitality from Japanese culture, cleanliness from Disney, and politeness from his mother.

BROOKS Vintage Scarpe Atletica anni 30' conservate Nuove

Scarpe Pista Brooks PHILADELPHIA USA Vintage Scarpe atletica anni 30' conservate nuove marca BROOKS Philadelphia USA SCARPE ATLETICA CHIODATE VINTAGE ANNI 30' CONSERVATE NUOVE VERO COLLEZIONISMO  PEZZO DA MUSEO ADATTA DA COLLEZIONE VETRINISTICA OGGETTISTICA D'EPOCA. MARCA BROOKS (azienda fondata nel da Morris Goldenberg che produce scarpe da ginnastica e attrezzature sportive per calcio e sport da corsa). Pezzo unico conservate nuove e datate da ufficio: Brooks Running Customer Service  Datazione scarpe BROOKS service:  Hi Giuliano,  Thank you for contacting Brooks Running. It looks  like that shoe is from either the 's or 's.  It is amazing you were able to find them!  Best Regards,  Brooks Running  Customer Service  TRADUZIONE:  Ciao Giuliano,  Grazie per aver contattato Brooks corsa. Sembra  che questa scarpa sia del o .  E 'incredibile che siate stati in grado di trovarla!  I Migliori Saluti,  Brooks corsa  Assistenza Clienti

Service Quality: Research Perspectives

ISBN: , SKU: , AUTHOR: White, Susan S. / Schneider, Benjamin, PUBLISHER: Sage Publications (CA), "This book is not a 'one-minute' guide for managers in search of alleged quick-fixes of service quality. Instead, it is thirty years of accumulated theory and research that can help serious students understand and analyze this complex phenomenon. The book succeeds in embedding the often overlooked customer within organization studies, using the interdisciplinary approach that scholars preach but seldom practice, and closing with an agenda for future research that others might even find worth pursuing." --Dr. David E. Bowen, Professor of Management and Dean of Faculty and Programs, Thunderbird"Schneider and White promise to deliver insight into the intriguing intricacies of providing excellent services. They deliver sagacity, the intelligent application of knowledge. They do this by being eclectic, disciplined, and thoughtful... Facts about service - what it is, how it happens, what is required to make it better - thankfully dominate this book, supported by good thinking and good methods. No one interested in service quality should miss this book. There is no other book like it." --Rick Guzzo, Ph.D., Mercer Human Resource Consulting"The coverage is excellent. Among other things, it does a nice job of providing a rationale for why researchers and managers need to understand the perspectives of their customers." --Susan E. Jackson, Ph.D., Rutgers UniversityThe last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. Scholars and researchers in a number of disciplines, including marketing, human resources I/O psychology, sociology, and consumer behavior, have all made substantial contributions to understanding what service is, howservice and service delivery quality are experienced by customers, and the role of employees and their organizations in service delivery. Service Quality: Research Perspectives presents a comprehensive overview and analysis of the field and its research, including its growth, emerging trends, and debates. Authors Benjamin Schneider and Susan S. White cover the diverse conceptual and empirical approaches that characterize thinking and research on service quality, especially service delivery. It introduces the concept of service and the important ways service production can differ from goods production. It also presents a history of the concept of product quality and the emergence of concern for service quality. Key Features Summarizes conceptual and empirical research from the marketing perspective on the measurement of service quality and customer satisfaction Deals with concepts and approaches to service characteristic of operations management, especially the role of customer variability in service production Introduces research promoting the linkage of service climate experienced by employees to the service quality experienced by customers Presents several HR/OB approaches to organizational design and useful frameworks for integrating ide

Building Your Home: An Insider's Guide

ISBN: , SKU: , AUTHOR: Smith, Carol, PUBLISHER: Builderbooks, In the second edition of Building Your Home: An Insider's Guide, customer service expert Carol Smith shows you how to work with your builder to create the home of your dreams. This guide is a must-have for anyone planning to build a high-quality home. With this comprehensive, step-by-step book, you can avoid common mistakes in the home building process and Choose a qualified builder Establish your budget and secure financing Select the location, benefits, and features of your new home Participate effectively in the design and building process Prepare for home owner orientation, closing, and moving in Create a home maintenance plan Communicate with your builder on warranty service

Zoo tycoon PC

Videogioco per PC di zoo tycoon . In buone condizioni. Videogioco gestionale che simula la creazione, il mantenimento e lo sviluppo di uno zoo.

ADDETTO/A AL CUSTOMER SERVICE

Synergie Italia, agenzia per il lavoro, filiale di Reggiolo, ricerca per importante azienda cliente operante nel settore technology components: ADDETTO/A AL CUSTOMER SERVICE La risorsa sarà inserita all'interno dell'ufficio customer service e avrà il compito di gestire i rapporti con i clienti.  Oltre alla gestione delle chiamate l'assistenza clienti può avvenire via mail e via chat. Il candidato ideale si presenta con i seguenti requisiti: - Laurea in Meccanica o Meccatronica o Dipoloma di maturità tecnica (perito meccanico, perito commerciale) o Liceo scientifico - Ottima conoscenza della lingua inglese livello C2 - Ottima conoscenza della lingua tedesca livello C2 - Richiesta possibilimente conoscenza lingua Russa e Araba - Ottima capacità di lavoro in team Si offre: - Contratto iniziale in somministrazione (per sostituzione maternità) con possibile successivo inserimento nell'organico aziendale. - Orario full time dal lunedì al venerdì  - Livello da definire in base all'esperienza Luogo di lavoro: Novellara (RE)  

The Service of the State The IAS Reconsidered

ISBN: , SKU: , AUTHOR: Bhaskar Ghose, PUBLISHER: Viking, NA

High Performance Branch Banking: A Manager's Guide to

ISBN: , SKU: , AUTHOR: Ritter, Dwight S., PUBLISHER: McGraw-Hill Companies, High Performance Branch Banking is a must-read for any banker with an interest in the retail financial services market. This book gives solutions needed for banks to prosper providing the needed perspective and ideas for branches to overcome obstacles and seize opportunities. High Performance Branch Banking helps managers find the right balance to maximize productivity and performance in an ever-changing market, and offers tips on: managing sales efforts and internal staff; identifying the small business customer; how to ask questions that the customer wants to answer.

The Turning Point: How Persons of Conscience Brought about

ISBN: , SKU: , AUTHOR: Sareyan, Alex, PUBLISHER: Herald Press, Alex Sareyan's The Turning Point is the most comprehensive chronicle of contributions made by conscientious objectors (COs) who volunteered for service in America's mental hospitals and state institutions for the developmentally disabled during World War II. The Civilian Public Service (CPS) mental hospital experience triggered the most significant crusade on behalf of the mentally ill that has occurred in this country.

STORE MANAGER Fashion & Luxury

For our Client, an important Italian Company operates in the fashion and luxury industry, we are looking for a: STORE MANAGER   The best Candidate is a person with deep passion for fashion and luxury with direct experiences in managing a store and coordinating people in an international environment.   Essential Duties and Responsibilities: To provide exceptional Customer service experience by greeting, listening and assisting Customers in exceeding their needs, demonstrating an excellent knowledge of products, as well as of the brand history and heritage.   To build and strengthen relationships with Customers, deal with different nationalities and personalities and put always the Customers at ease.   To contribution to the Store Team will be key to accomplish the goals set by the Management and to maintain Visual standards and general maintenance.   To assist and train the sales staff in order to ensure outstanding Customer services.   To ensure maintenance of inventory accuracy, in line with Company policies and procedures.   To analyse and provide sales reporting and to monitor KPI’s. The successful Candidate will have strong work ethic, leadership skills, high energy level and team orientation and also a very good verbal and written communication.   You must be fluent in English. Place of work: Serravalle Outlet.

LEGO Mattoncini - Il mio primo zoo -

Ci si diverte sempre allo zoo! Con quattro animali dolcissimi, un elefantino, una tigre, un orso polare e una giraffa, il simpatico guardiano dello zoo ha sempre qualcosa da fare. Aiutalo a dare da...

Giochi pc

Vendo: zoo tycoon 2 The Sims medieval The Sims 2 family fun stuff* Prezzo trattabile vendita anche separati

Playmobil zoo acquatico

Zoo acquatico dal al con istruzioni montaggio e tutti i pezzi come nuovi

Baby Animals at the Zoo

ISBN: , SKU: , AUTHOR: Kingfisher Books, PUBLISHER: Kingfisher, With playful text, and beautiful close-up photography that features baby animals in their natural habitats, this series is an accessible introduction to a wide range of animals and ecosystems. Kids will love to discover zoo's who in this charming introduction to everyone's favorite zoo babies. Pandas, zebras, monkeys, and a host of colorful critters are all on display. Young readers will love turning the pages to learn who swings through trees, who has a striped tail, and who snuffles for ants as they expand their knowledge of the animal kingdom one baby animal at a time.

CUSTOMER SERVICE – UFFICIO VENDITE

CUSTOMER SERVICE – UFFICIO VENDITE Cerchi un'azienda AFFIDABILE e in ESPANSIONE? CACCARO srl Ricerca per l'organico interno: Quale sarà il tuo ruolo: - Gestione preventivi - Coordinamento inserimento ordini - Gestione dei rapporti con i clienti - Attività di promozione commerciale-marketing - Disponibilità a partecipare a fiere (brevi periodi) Requisiti: - Buona esperienza nei rapporti tecnico-commerciali - Buona conoscenza pacchetto Office - Ottima conoscenza della lingua inglese e tedesca - Buona conoscenza del settore arredamento Capacità personali: - Buone capacità relazionali - Buone capacità di negoziazione - Buone capacità di analisi - Predisposizione nei rapporti interpersonali - Buone capacità organizzative Cosa ti offriamo: - Contratto a tempo determinato scopo assunzione - Affiancamenti e formazione finalizzati ad una continua crescita personale e professionale. NON ASPETTARE, INVIACI ORA IL TUO CV!

Contatto

• ← Precedente
• Successivo →