essentials of services marketing concepts strategies and

An OT and SLP Team Approach: Sensory and Communication

ISBN: , SKU: , AUTHOR: Kashman, Nancy / Mora, Janet, PUBLISHER: Sensory Resources, A speech/language pathologist and an occupational therapist combine years of experience to bring practical advice and workable strategies to treat dysfunction in sensory integration and communication disorders. Their team approach offers an impressive set of activities for social, motor, learning and living skills.

MCSE Training Guide: Networking Essentials [With Contains a

ISBN: , SKU: , AUTHOR: Berg, Glenn, PUBLISHER: Que, Completely revised, MCSE Training Guide: Networking Essentials, Second Edition, offers several new elements to help you learn better, including a second color and additional review questions, helping you maximize your study time. Organized around the exam objectives, this Training Guide make it easy for you to focus on areas where you need to improve. It also helps you identify what the key topics on the exam will be. This book offers concise, clearly delineated coverage of the key concepts necessary to pass the MCSE Networking Essentials exam. The exclusive Top Score test engine and unique software simulator provide you with a testing situation similar to what you will find on the actual exam.

Breaking Cycles of Violence: Conflict Prevention in

ISBN: , SKU: , AUTHOR: Vayrynen, Raimo / Gaffney, Patrick / Demars, William E., PUBLISHER: Kumarian Press, * Offers strategies for conflict transformation, based on a "conflict prevention toolbox," which deals with all aspects of the conflict cycle* Burundi and Macedonia make powerful case studies"Breaking Cycles of Violence" studies how the international community, working with local partners, can effectively pinpoint key breaking points and target resources for societies at risk of violent conflict.This book provides policymakers, practitioners, scholars, and students with a framework for recognizing and tackling the complexities of internal and intrastate conflicts in order to avert violence and mass human suffering. It presents guidelines for using early warning indicators to assess the causes of conflict; using preventative action to contain it; and using multidimensional strategies to rehabilitate societies through the cycle of post-conflict peacebuilding.

Options Demystified

ISBN: , SKU: , AUTHOR: McCafferty, Thomas, PUBLISHER: McGraw-Hill Companies, "Options Demystified is easy-to-understand introduction to the pros and cons of options usage in a wide variety of circumstances. After covering options types, uses, and terminology, it explores specific strategies for using puts and calls, how to enter orders, popular option products such as LEAPs, strategies for trading options on futures, and more. In addition, readers learn about the fast-growing area of real estate options, including how options can lessen risk or increase profits when one is buying or selling a house, and techniques to lock in a price or keep competition out.

The Imperatives of Urban And Regional Planning Concepts and

ISBN: , SKU: , AUTHOR: Ur Anis, PUBLISHER: Author Solutions Inc, NA

Integration-Ready Architecture and Design: Software

ISBN: , SKU: , AUTHOR: Zhuk, Jeff, PUBLISHER: Cambridge University Press, Written by a software architect and experienced trainer, the book brilliantly integrates theory and practice, going from foundations and concepts to architecture, design, and code examples. Through deep insights into almost all areas of modern CIS and IT, Zhuk provides an entry into the new world of integrated knowledge and software engineering. Readers will learn the "what's, why's, and how's" on: J2EE, J2ME,.NET, JSAPI, JMS, JMF, SALT, VoiceXML, WAP, , CDNA, GPRS, CycL, XML, and multiple XML-based technologies including RDF, DAML, SOAP, UDDI, and WDSL. The book turns these abbreviations into understandable concepts and examples. Students, architects, designers, and management benefit from innovative ideas and detailed examples for building multi-dimensional worlds of enterprise applications and creating distributed knowledge marketplace.

Psychology and Professional Practice: The Interface of

ISBN: , SKU: , AUTHOR: Fields, Francis R. J. / Horwitz, Rudy J., PUBLISHER: Quorum Books, A collaboration between legal scholars and practicing psychologists, Psychology and Professional Practice attempts to define the role of the psychologist who takes a position alongside traditional human service professionals such as physicians, dentists, lawyers, and educators. This volume focuses on the legal and ethical responsibilities of clinical, counseling, school, and community psychologists, as well as other members of the mental health profession. License requirements, malpractice and defamation suits, the privilege of confidential communications, conflicting concepts of mental capacity, and other complex and controversial issues are considered from the perspective of both the lawyer and the psychologist.

Java Concepts

ISBN: , SKU: , AUTHOR: Horstmann, Cay S., PUBLISHER: John Wiley & Sons, In "Java Concepts, " Cay Horstmann provides a comprehensive introduction to fundamental programming techniques and design skills helping the student master basic concepts. Realistic programming examples, homework assignments, and lab exercises build student problem-solving abilities.

Managed Care Answer Book, Fourth Edition

ISBN: , SKU: , AUTHOR: Dacso, Sheryl Tatar / Dacso, Clifford C., PUBLISHER: Aspen Publishers, This is an indispensable reference for all professionals involved in the design, implementation, financing, or operation of a managed care program, written in the classic Answer Book format. You'll find extensive coverage of managed care, cost containment strategies, and advice on organization and implementation of programs with important issues covered from both the purchaser's and the producer's perspectives. The topic is covered from the ground up, with crucial questions and authoritative, up-to-date answers on every facet of managed care, including such valuable features as: Contract negotiation strategies and dispute resolution techniques -- Maximizing utilization review and outcomes assessment -- Techniques for managed care implementation and administration -- payer and provider contracting -- Advice on legal and regulatory considerations -- and information technology and telemedicine.

Crime and Terrorism Risk: Studies in Criminology and

ISBN: , SKU: , AUTHOR: Kennedy, Leslie W. / McGarrell, Edmund F., PUBLISHER: Routledge, Crime and Terrorism Risk is a collection of original essays and articles that presents a broad overview of the issues related to the assessment and management of risk in the new security age. These original articles show how researchers, experts and the public are beginning to think about crime and terrorism issues in terms of a new risk paradigm that emphasizes establishing a balance between threat and resources in developing prevention and response strategies.

The Lifetime Career Manager: New Strategies for a New Era

ISBN: , SKU: , AUTHOR: Cabrera, James C. / Albrecht, Charles F. / Albretch, Charles F., PUBLISHER: Adams Media Corporation, The Lifetime Career Manager is an easy-to-read, pragmatic, and practical guide to taking charge of your own career. Offering proven advice and strategies based on the authors' 25 years of experience with the world's premier career consulting firm, it can help readers recognize danger signals, avoid career crises, and make the right decisions -- including how to identify and attain their own career goals.

Well Read 3 Student Book: Skills and Strategies for Reading

ISBN: , SKU: , AUTHOR: Pasternak, Mindy / Wrangell, Elisaveta / Blass, Laurie, PUBLISHER: Oxford University Press, USA, Well Read develops the skills and strategies while making academic reading enjoyable and interesting. Acquista Ora

New Food Fast

ISBN: , SKU: , AUTHOR: Hay, Donna / Tinslay, Petrina, PUBLISHER: Whitecap Books, This stylish and inspirational book includes chapters on stress-free meal preparation, a guide to the tools of the trade, and a checklist of gourmet essentials.

Responsible Management of Information Systems

ISBN: , SKU: , AUTHOR: Stahl, Bernd Carsten, PUBLISHER: IGI Global, Responsible Management of Information Systems discusses the question how can information systems be used and managed in a responsible manner. It does so by first defining the central concepts of information systems as the business use of information technology and the underlying concepts of ethics and morality. The term responsibility is introduced as a mediation of ethics and morality and a promising approach to normative questions. After demonstrating that the traditional notion of responsibility runs into many problems when applied to information systems the book develops a new, a reflective theory of responsibility. This theory that emphasizes the central characteristics of responsibility, namely openness, consequentialism, and teleology, is then applied to normative problems in information systems. It is shown that with the use of this theory the central moral and legal problems of information systems such as privacy or intellectual property can be successfully addressed.

Digging Armadillos

ISBN: , SKU: , AUTHOR: Jango-Cohen, Judith, PUBLISHER: Lerner Publications, Responding to the call of educators for easy-to-read nonfiction for younger students, Lerner created the Pull Ahead Books series. With higher-level thinking questions built into each text, this innovative series engages new readers in their own learning. A map activity, animal-body diagram, short glossary, and Hunt-and-Find (pre-index skills) section are included. Supports the national science education standards Unifying Concepts and Processes: Systems, Order, and Organization; Unifying Concepts and Processes: Form and Function; Science as Inquiry; and Life Science as outlined by the National Academics of Science and endorsed by the National Science Teachers Association.

The Power of Language: Selected Proceedings from the Second

ISBN: , SKU: , AUTHOR: Castillo-Speed, Lillian / Reforma / Garza de Cortes, Oralia, PUBLISHER: Libraries Unlimited, For the first time, an authoritative compendium of collective thought and experience has been created to form a powerful standard for Spanish-language-oriented library services. This selection of 20 papers is the one resource to turn to when it comes to establishing or revising your current library policies and collection development guidelines as well as creating an empowering vision for the future. An indispensable tool for librarians, library staff, faculty and students of library science, and everyone who has an obligation to provide quality library services to speakers of Spanish

Preempting Dissent: The Politics of an Inevitable Future

ISBN: , SKU: , AUTHOR: Elmer, Greg / Opel, Andy, PUBLISHER: Arbeiter Ring, The Bush administrationas aWar on Terrora ushered in a new logic of surveillance, suppressing public dissent and mobilizing both afaitha and afear.a Elmer and Opel reveal the underlying logic of preemption whereby threats must be eliminated before they materialize, drawing on social theories and media analyses to assess the wider impact of this new era of security and political order. They track three emerging strategies: zoning or incarceration of protesters, expansion of human surveillance techniques by police and law enforcement agencies, and deployment of astealtha forms of crowd control. Addressing the logic of preemption, Elmer and Opel lay the groundwork for more effective resistance.

Business Law and the Legal Environment

ISBN: , SKU: , AUTHOR: Beatty, Jeffrey F., PUBLISHER: West Group Publishing, "Concepts in context." It's an approach unique among business law textbooks and one of the main reasons Beatty and Samuelson's BUSINESS LAW AND THE LEGAL ENVIRONMENT is so successful in the classroom. From the very first chapter, the authors' superb writing fascinates, drawing students into the concepts of business law within the context of vivid examples and memorable scenarios. Throughout, provocative questions encourage students to reflect about what they are reading?teaching by example using activities that foster active learning and show students how to think through issues from a lawyer's perspective. No other text is as effective at helping students learn how to apply concepts and contexts to their practice, and in teaching them why business law matters not only to their careers but also to their daily lives.

Weird Science: A Conflatation of Art and Science

ISBN: , SKU: , AUTHOR: Hofmann, Irene / Grabner, Michelle / Wittkopp, Gregory, PUBLISHER: Cranbrook Art Museum, Art meets science -- and engages the recent controversies of science studies -- in work by contemporary artists Mark Dion, Gregory Green, Margaret Honda, and Andrea Zittel. Using scientific language, strategies and protocols, each of these projects focuses on a different area of exploration (natural science, nuclear physics, zoology, and genetic engineering), and investigates the influence, authority, and effects of science. David Wilson, Director of the Museum of Jurassic Technology, writes on the 17th century scholar, inventor, curator, and early progenitor of 'weird science', Athanasius Kircher; exhibition curator Irene Hofmann places these works into the context of each artist's career.

The Theory of Relativity

ISBN: , SKU: , AUTHOR: Einstein, Albert, PUBLISHER: Citadel Press, In this collection of Einstein's most important writings on physics, Einstein reduces the complex to its essentials. Covers the Theory of Relativity, E=MC2, Physics and Reality, and much more.

Applications of Discrete and Continuous Fourier Analysis

ISBN: , SKU: , AUTHOR: Weaver, H. Joseph, PUBLISHER: Wiley-Interscience, An applications oriented, introductory text covering the concepts and properties of Fourier Analysis. Emphasizes applications to real scientific and engineering problems. Defines the Fourier series, Fourier transform, and discrete Fourier transform. Includes over 200 illustrations.

Corporate Communications: Theory and Practice

ISBN: , SKU: , AUTHOR: Cornelissen, Joep, PUBLISHER: Sage Publications (CA), A welcome and important addition to the limited writing already available on corporate communication. The book focuses correctly on the strategic management perspective necessary for an understanding of this area. It will be of enormous help to practitioners and academics in their quest to understand what may well be the most important functional area for most corporations in the coming years' - "Paul A Argenti, Professor of Management and Corporate Communication, The Tuck School of Business at Dartmouth, USA " This is the text that practitioners, academics, and students in corporate communications have been waiting for. The book is accessible, comprehensive and is well balanced in discussing both theoretical and practical perspectives upon corporate communications. It is simply a must-read for those who want to be at the cutting edge of corporate communications' - "Phil Harris, Professor of Marketing, University of Otago and International Director of the European Centre for Public Affairs in Brussels " Corporate Communications provides the most comprehensive and up-to-date treatment of the subject including: the criticality of the function; strategies and activities involved; and how it can be managed and organized properly. The book incorporates current thinking and developments on these topics from both the academic and practitioner worlds, combining a comprehensive theoretical foundation with numerous practical insights to assist managers in their day-to-day affairs and in their strategic and tactical communication decisions. Illustrative examples and case studies are truly international; based on companies in the United States, United Kingdom, continental Europe and elsewhere. The book provides: insights into the nature of the corporate communication profession; the issues that define this profession; the strategies and activities that fall within its remit; and the ways in which it can be managed and organized in companies and agencies alike. It addresses three important questions: - What is corporate communications, and how can it be defined? - What strategies and activities are central to this profession? - What is the organizational location, status and role of this profession? Important issues (e.g. corporate social responsibility, stakeholder management, integrated communications, reputation management) in managing and organizing corporate communications are all discussed, providing practising managers with appropriate concepts, theories and tools to make better management and communication decisions. Readers will gain a greater appreciation and a more in-depth understanding of the range of topics covered in corporate communication management as well as a means to organize their thoughts about those topics.

Psycholinguistics: The Key Concepts

ISBN: , SKU: , AUTHOR: Field, John, PUBLISHER: Routledge, Psycholinguistics is an authoritative, wide-ranging and up-to-date A to Z guide to this important field. Cross-referenced, with suggestions for further reading and a full index, this book is a highly accessible introduction to the main terms and concepts in psycholinguistics. Psycholinguistics offers over 170 entries covering the key areas: psychological processes first language acquisition the nature of language brain and language language disorders. This comprehensive guide is an essential resource for all students of English language, linguistics and psychology. Acquista Ora

ACT Testbuster W/ CD-ROM -- Rea's Testbuster for the ACT W/

ISBN: , SKU: , AUTHOR: Research & Education Association / The Staff of Rea / Van Arnum, Susan, PUBLISHER: Research & Education Association, Includes the complete ACT Testbuster book plus interactive software (REA's TESTware.) The book and TESTware complement each other. Outsmart the ACT and raise your score with the proven testbuster strategies and techniques of the leading national coach and review courses. You get the best of the best coaching wisdom and test-taking strategies that have proven to raise test scores. Test questions are broken down and analyzed, with specific techniques to help you answer more questions in less time. Reviews are specifically tailored to the subject matter covered on the test so you don't waste time studying irrelevant material. The testbuster teaches you to attack any question that may appear on the ACT by capitalizing on the structure and very basis of the ACT's content. Specific strategies are taught to help you score higher on all areas of the ACT. A full-length diagnostic test is included to help you determine your strengths and weaknesses. Each review is accompanied by drill questions for practicing strategies and reinforcing concepts taught in the review. The software offers two complete exams under actual exam conditions with controlled timing and question order. It automatically scores test performance, provides analysis, and directions for further study. Also includes REA's Verbal Builder software to build vocabulary and reading skills. Includes CD-ROM for Windows and Macintosh. Suitable for any PC with 16 MB of RAM minimum, Windows , or 98. Any Macintosh with a or higher processor, 16 MB of RAM minimum, System 7.1 or later.

Gastrointestinal Functions

ISBN: , SKU: , AUTHOR: Delvin, Edgard E. / Lentze, Michael J., PUBLISHER: Lippincott Williams & Wilkins, Written by internationally renowned clinical and biomedical investigators, this volume highlights recent advances in the understanding, diagnosis, and treatment of chronic and functional gastrointestinal disorders in children and adolescents. Coverage includes state-of-the-art guidelines on management of intractable diarrhea, malabsorption, esophageal dysfunction, celiac disease, autoimmune enteropathy, inflammatory bowel disease, and gut motility disorders. To further the reader's understanding of the pathophysiology of these conditions, the book presents current concepts on the assembly of brush border membranes, the role of extracellular matrix proteins in intestinal cell function, the structure-function relationships of intestinal disaccharidases, and the development and role of the gastric epithelium.

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