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The How-To Book of the Bible: Everything You Need to Know

ISBN: , SKU: , AUTHOR: Schultz, Karl A., PUBLISHER: Our Sunday Visiong>toong>r (IN), Experience ong>theong> Scriptures as a whole, as ong>theong>y originally and traditionally were. Examine ong>theong>se sacred truths from a Catholic perspective. Enhance ong>yourong> prayer life by using ong>theong> Word ong>ofong> ong>theong> Lord ong>toong> give it new fervor and depth. Let ong>Theong> ong>Howong>-ong>Toong> Book ong>ofong> ong>theong> Bible song>howong> you ong>howong> ong>theong> essential elements ong>ofong> modern and traditional biblical studies fit hand-in-glove with Catholic spirituality. "Beginner friendly" but never overly simplistic, this is ong>theong> ideal choice wheong>theong>r you're a novice or already familiar with ong>theong> Scriptures.

Jump Start Your Business Brain: Win More, Lose Less, and

ISBN: , SKU: , AUTHOR: Hall, Doug / Stamp, Jeffrey / Peters, ong>Toong>m, PUBLISHER: Betterway Books, Last year, Doug Hall ong>toong>ok ong>theong> business world by song>toong>rm with one ong>ofong> ong>theong> hottest titles ong>ofong> ong>theong> season. Now this extraordinary book -- selected by independent booksellers as a Booksense 76 selection -- is available in paperback Jump Start ong>Yourong> Business Brain helps business owners increase prong>ofong>itability without ong>spendong>ing more money. ong>Theong>y'll learn ong>howong> ong>toong>: Overcome fear, build courage and take action Fuel ong>theong>ir ability ong>toong> think smarter when creating ideas Multiply ong>theong>ir brain's ability ong>toong> craft winning ideas Design or redesign ong>theong>ir business for ong>powerong> prong>ofong>its Double ong>theong>ir success at "closing ong>theong> sale" Triple ong>theong> effectiveness ong>ofong> ong>theong>ir sales and marketing efforts Botong>toong>m line: Jump Start ong>Yourong> Business Brain is ong>theong> one book readers need ong>toong> immediately start increasing ong>theong>ir odds ong>ofong> business success with new products, services, sales and advertising efforts.

The Unexpected Letter

ISBN: , SKU: , AUTHOR: Stahl, Hilda, PUBLISHER: Tyndale Kids, This series has been popular with young girls for over two decades, and ong>theong> updated series is sure ong>toong> be a favorite ong>ofong> this generation ong>toong>o. Elizabeth Gail Dobbs ("Libby") is a foster child and ong>theong> newest member ong>ofong> ong>theong> Johnson family. Libby's new Christian family leads her ong>toong> a relationship with God and teaches her about love. Throughout ong>theong> series Libby learns about ong>theong> ong>powerong> ong>ofong> prayer, ong>howong> ong>toong> love her enemies, and ong>howong> ong>toong> rely on God. In #10 "ong>Theong> Unexpected Letter," Libby learns that her birth moong>theong>r is coming ong>toong> take her away from ong>theong> Johnsons, and she panics. ong>Howong> could God let this happen ong>toong> her?

Gold Medal Strategies: Business Lessons from America's

ISBN: , SKU: , AUTHOR: Craig, Jim / Yaeger, Don, PUBLISHER: John Wiley & Sons, Business ong>lessong>ons from one ong>ofong> ong>theong> greatest Olympic teams ong>ofong> all ong>timeong> It's been called ong>theong> greatest upset ong>ofong> all ong>timeong>, ong>theong> most memorable Olympic moment ever, ong>theong> "Miracle on Ice." No matter which superlative is used, no one can deny that ong>theong> U.S. men's hockey team's defeat ong>ofong> ong>theong> Soviet Union in ong>theong> medal round ong>ofong> ong>theong> Lake Placid Olympic Games was a defining moment for Cold War America. ong>Theong> U.S. team's goalie was a Bosong>toong>n University student named Jim Craig, who is now a leadership expert and keynote speaker ong>toong> business audiences. "Gold Medal Strategies" gives you Craig's unique ong>lessong>ons from ong>theong> "Miracle" team on team dynamics, leadership, motivation, and oong>theong>r important management ong>toong>pics. With his unparalleled perspective, Craig dissects and analyzes ong>theong> elements ong>ofong> a successful team, ong>howong> ong>toong> assemble one, and what philosophies will keep ong>theong> team's shared goal a reality. This book outlines ong>theong> necessary skills and details ong>theong> specific techniques you need ong>toong> maximize ong>yourong> business readiness, hone competitive cooperation, gaong>theong>r ong>yourong> strategies, and attack ong>yourong> challengers.

Recession-Proof Your Life

ISBN: , SKU: , AUTHOR: Johnson, Lynelle, PUBLISHER: Wrightbooks, If you had ong>theong> chance ong>toong> recession-proong>ofong> ong>yourong> life -- everything from ong>yourong> finances and career ong>toong> ong>yourong> relationships -- wouldn't you take it? "Recession-Proong>ofong> ong>Yourong> Life" will help you plan for those inevitable downturns, and give you ong>theong> knowledge that you need ong>toong> get through ong>theong>m. Packed with tips and real-life examples, this comprehensive 'ong>howong>-ong>toong>' guide ong>ofong>fers practical measures you can take ong>toong> prepare ong>yourong> career, finances, investments, relationships and business for a recession -- and ong>toong> capitalise on ong>theong> recovery. Inside you'll discover ong>howong> ong>toong>: bulletproong>ofong> ong>yourong> job manage ong>yourong> career deal with stress at work and in ong>yourong> relationships prosper financially keep ong>yourong> business afloat. This inspiring book is essential reading for anyone seeking ong>toong> survive -- and thrive in -- ong>toong>ugh ong>timeong>s. Acquista Ora

What Every Christian Needs to Know

ISBN: , SKU: , AUTHOR: Laurie, Greg, PUBLISHER: Kerygma Publishing, You wouldn't climb a mountain or sail ong>theong> Pacific without first checking out ong>yourong> equipment. Why? Because ong>yourong> very life will depend on ong>howong> prepared you are ong>toong> face ong>theong> obstacles and challenges before you. It's ong>theong> same with launching inong>toong> ong>theong> great adventure called ong>theong> Christian life. It's ong>theong> best and most exciting journey anyone could ever make, but no one said it would be easy You'll need a working knowledge ong>ofong> ong>yourong> guide book, ong>theong> Bible, and ong>yourong> communication links wh heaven through prayer. You'll also want ong>toong> grab every opportunity ong>toong> invite oong>theong>rs along on ong>theong> road ong>toong> heaven as you share ong>yourong> faith with wisdom and passion. Here's a book that will get you on ong>theong> road and prepare you for ong>theong> valleys - and mountaintips -- up ahead.

How to Handle Your Emotions: Anger, Depression, Fear, Grief,

ISBN: , SKU: , AUTHOR: Hunt, June, PUBLISHER: Harvest House Publishers, ong>Theong> first ong>ofong> an exciting new series ong>ofong> ong>toong>pical counseling resources ong>ofong>fering God's truth for ong>toong>day's problems Every person struggles with ong>theong> common emotions related ong>toong>... anger depression fear rejection self-worth ong>Howong> can we prevent negative emotions from getting ong>theong> best ong>ofong> us? Longong>timeong> biblical counselor June Hunt looks ong>toong> ong>theong> Bible for ong>theong> answers, ong>ofong>fering compassionate guidance that encourages ong>theong> heart and ong>ofong>fers hope for even ong>theong> most difficult situations. Each ong>ofong> ong>theong> above ong>toong>pics is explored in four parts, examining ong>theong> definitions, ong>theong> characteristics, ong>theong> causes, and ong>theong> solutions that enable us ong>toong> handle our emotions in ways that honor God and bong>lessong> ong>theong> people around us. At every step ong>ofong> ong>theong> way, ong>valuableong> insights are gleaned from Scripture. Written with a strong emphasis on practical applications that make a lasting difference, this guide is perfect for use by individuals, friends, small groups, and ministry workers.

Doing Teacher-Research

ISBN: , SKU: , AUTHOR: Roth, W. -M, W.-M, PUBLISHER: Sense Publishers, ong>Theong>re are many teachers who think about ong>doingong> research in ong>theong>ir own classes and schools but who are perplexed by what appears ong>toong> be involved. This book is intended for ong>theong>se perplexed practitioners, ong>toong> provide ong>theong>m with an easily understandable narrative about ong>theong> concrete praxis ong>ofong> ong>doingong> research in ong>theong>ir classrooms or in those ong>ofong> ong>theong>ir teacher peers teaching next door or in ong>theong> same school. ong>Theong> fundamental idea underlying this book is ong>toong> provide an easily accessible but neverong>theong>ong>lessong> intellectually honest text that allows teachers ong>toong> increase ong>theong>ir agency with respect ong>toong> better understanding ong>theong>ir praxis and ong>theong> events in ong>theong>ir classrooms by means ong>ofong> research. ong>Theong> author draws on his experience ong>ofong> ong>doingong> teacher-research while being a high school teacher and department head. Roth uses six concrete research studies that he has conducted alone or with peers ong>toong> describe ong>theong> salient parts ong>ofong> any teacher-researcher investigation including: what ong>toong>pic ong>toong> study; issues ong>ofong> ethics and permissions from students, school, and parents; ong>howong> and what sources ong>toong> collect; ong>howong> ong>toong> structure resources; ong>howong> ong>toong> construct data from ong>theong> materials; ong>howong> ong>toong> derive claims; and ong>howong> ong>toong> write a report/research study. Roth chose ong>theong> case-based approach because cases provide ong>theong> details necessary for understanding why and ong>howong> he, as teacher-researcher, has made certain decisions, and what he would do differently ong>toong>day.Using this case-based approach, he allows readers ong>toong> tie methods choices ong>toong> situations that ong>theong>y likely are familiar with.

Portachiave DC Comics Foundmi Bluetooth Tracking Batman 4 cm

Foundmi are Blueong>toong>oth tags that let you track ong>yourong> stuff! Tag ong>yourong> bag, keys or oong>theong>r daily must-haves with ong>yourong> Foundmi tag, link ong>theong> tag ong>toong> ong>theong> app on ong>yourong> phone, and you',ll never waste ong>timeong> searching for ong>yourong> stuff again. This blueong>toong>oth tracking hero will ring with ong>theong> press ong>ofong> a butong>toong>n, alerting you ong>toong> ong>yourong> lost stuff whenever you need it. And if you ever lose ong>yourong> phone, just double click ong>theong> butong>toong>n on ong>yourong> Foundmi blueong>toong>oth tracker and you can ring it immediately, even if ong>yourong> phone is on silent!Details:- Blueong>toong>oth Low Energy Technology- 8 Month Battery Life- Replaceable Battery- Includes: 1 Foundmi, 1 Keyring, 1 3M Sticky Pad

The New Professional Image

ISBN: , SKU: , AUTHOR: Bixler, Susan / Nix-Rice, Nancy, PUBLISHER: Adams Media Corporation, In ong>toong>day's fast-paced business world, knowing ong>howong> ong>toong> present ong>yourong>self is a critical business skill. Impressions regarding ong>yourong> competence, intelligence, and reliability are ong>ofong>ten made within seconds, based on ong>yourong> appearance. And with ong>theong> growing popularity ong>ofong> "business casual" dress policies, most employees face a whole new set ong>ofong> decisions about what qualifies as appropriate or effective dress. Author Susan Bixler is one ong>ofong> America's ong>toong>p image consultants -- and an expert on ong>howong> you can use ong>yourong> personal appearance for business success. Her acclaimed ong>Theong> Prong>ofong>essional Image and Prong>ofong>essional Presence set ong>theong> standard for prong>ofong>essional dress and presentation in ong>theong> s. ong>Theong> New Prong>ofong>essional Image updates conventional wisdom on business dress and appearance for both men and women ong>toong> cover ong>toong>day's changing business environment.

Creating and Sustaining a Superior Customer Service

ISBN: , SKU: , AUTHOR: Poisant, Jim / Poisant, James, PUBLISHER: Praeger, Poisant reveals ong>theong> "secrets" ong>ofong> superior cusong>toong>mer service organizations. He redefines ong>theong> role ong>ofong> management and organizations, taking ong>theong> reader on a journey and discovering ong>theong> true nature ong>ofong> superior managers and organizations. Those in management positions who seek ong>toong> understand ong>howong> ong>toong> better motivate ong>theong>ir employees and better serve ong>theong>ir cusong>toong>mers will find ong>theong> answers ong>theong>y are searching for in ong>theong>se pages. Managers will relearn nearly everything ong>theong>y have been taught about ong>theong> prong>ofong>ession ong>ofong> management. Redefining ong>theong> criteria ong>ofong> ong>powerong> and success, Poisant supplies a blueprint for survival in a competitive environment. Anyone charged with ong>theong> management ong>ofong> oong>theong>rs will find ong>theong> approach ong>valuableong>, as will students and scholars ong>ofong> management.

I Can Relate: The I.C.R. System for Entertainers,

ISBN: , SKU: , AUTHOR: Manor, Joe Blair, PUBLISHER: Authorhouse, "I CAN RELATE" may be ong>theong> most important book you read for ong>yourong> entertainment or sales career Add a whole new dimension ong>toong> ong>yourong> bits and presentations. ong>Theong> "ICR" system takes things that relate ong>toong> ong>yourong> target and combines ong>theong>m ong>toong> strike more responsive chords with ong>yourong> listener or client. You want ong>yourong> audience ong>toong> remember you when rating ong>timeong> comes. If you are in sales you want ong>toong> be imaged better for recall when ong>yourong> clients decide between you and ong>theong> competition ong>Theong> "I CAN RELATE" system is fun and practical Read about on-ong>theong>-air and on-ong>theong>-street examples ong>ofong> ICR at work. This book is a great ong>toong>ol for those who want ong>toong> be #1

How to Raise Children of Destiny

ISBN: , SKU: , AUTHOR: Morgan, Patricia, PUBLISHER: Whitaker House, God has a divine plan for this generation, a plan for ong>theong> children on this earth. This groundbreaking book reveals ong>theong> link between ong>theong> rise ong>ofong> young prophets, priests, and kings in ong>theong> body ong>ofong> Christ and ong>theong> God-ordained heads ong>ofong> nations, spiritual leaders, and deliverers responsible for ong>theong> salvation ong>ofong> a generation. Dr. Patricia Morgan calls godly parents ong>toong> train ong>theong>ir children ong>toong> be ong>theong> next generation ong>ofong> leaders and ong>toong> teach ong>theong>m ong>theong> strength and ong>powerong> that is found in ong>theong> covenant promises ong>ofong> ong>theong> God ong>ofong> ong>theong>ir faong>theong>rs

Cracking the AP U.S. Government & Politics Exam

ISBN: , SKU: , AUTHOR: Meltzer, ong>Toong>m / Levy, Paul, PUBLISHER: Princeong>toong>n Review, Scoring high on ong>theong> AP U.S. Government & Politics Exam is very different from earning straight A's in school. We don't try ong>toong> teach you everything ong>theong>re is ong>toong> know about government--only ong>theong> strategies and information you'll need ong>toong> get ong>yourong> highest score. In "Cracking ong>theong> AP U.S. Government & Politics Exam," we'll teach you ong>howong> ong>toong> -Use our preparation strategies and test-taking techniques ong>toong> raise ong>yourong> score -Focus on ong>theong> ong>toong>pics most likely ong>toong> appear on ong>theong> test -Test ong>yourong> knowledge with review questions for each government and politics ong>toong>pic covered This book includes 2 full-length practice AP U.S. Government & Politics tests. All ong>ofong> our practice questions are just like those you'll see on ong>theong> actual exam, and we explain ong>howong> ong>toong> answer every question. "Cracking ong>theong> AP U.S. Government & Politics Exam" has been fully updated for ong>theong> test.

Exploring the World of Lucid Dreaming

ISBN: , SKU: , AUTHOR: LaBerge, Stephen / Rheingold, ong>Howong>ard, PUBLISHER: Ballantine Books, & quot; A] solid ong>howong>-ong>toong> book...For amateur dream researchers, this is a must.& quot; WHOLE EARTH REVIEW This book goes far beyond ong>theong> confines ong>ofong> pop dream psychology, establishing a scientifically researched framework for using lucid dreaming--that is, consciously influencing ong>theong> outcome ong>ofong> ong>yourong> dreams. Based on Dr. Stephen LaBerge's extensive laboraong>toong>ry work at Stanford University mapping mind/body relationships during ong>theong> dream state, as well as ong>theong> teachings ong>ofong> Tibetan dream yogis and ong>theong> work ong>ofong> oong>theong>r scientists, including German psycholgist Paul Tholey, this practical workbook will song>howong> you ong>howong> ong>toong> use ong>yourong> dreams ong>toong>: Solve problems; Gain greater confidence; improve creativity, and more.

The Ivey Guide to Law School Admissions: Straight Advice on

ISBN: , SKU: , AUTHOR: Ivey, Anna, PUBLISHER: Harvest Books, As dean ong>ofong> admissions at ong>theong> University ong>ofong> Chicago Law School, Anna Ivey decided ong>theong> fate ong>ofong> thousands ong>ofong> law school applicants. In this book-ong>theong> first ong>ofong> its kind by a former law school admissions ong>ofong>ficer-she draws on her expertise ong>toong> cover ong>toong>pics from ong>theong> application and ong>theong> essay ong>toong> ong>theong> interview and ong>theong> recommendations, ong>toong>uching on hot-butong>toong>n issues like ong>howong> much ong>theong> LSAT, ethnicity, and age really matter. ong>Ofong>fering an insider's advice on ong>howong> ong>toong> produce ong>theong> very best application, this guide gives straight answers ong>toong> questions such as: -What kind ong>ofong> essay should I write ong>toong> set me apart from ong>theong> rest ong>ofong> ong>theong> pack? -Should I explain my low LSAT score, my D in chemistry, my attention deficit disorder, my ong>timeong> in rehab? - Is law school worth ong>theong> debt I'll face when I graduate? Full ong>ofong> inong>valuableong> examples and anecdotes about real admissions decisions, ong>Theong> Ivey Guide ong>toong> Law School Admissions is certain ong>toong> become ong>theong> new bible for would-be law students everywhere.

Hawaii

ISBN: , SKU: , AUTHOR: Penisten, John, PUBLISHER: Hunter Publishing (NJ), Adventure Guides are ong>theong> perfect travel companion for ong>theong> modern explorer. Wheong>theong>r you're looking ong>toong> backpack around ong>yourong> home state or boost ong>theong> number ong>ofong> stamps in ong>yourong> passport by traveling overseas, ong>theong>se books will heighten ong>yourong> travel experience. Our team ong>ofong> knowledgeable authors ong>ofong>fers comprehensive introductions that cover hisong>toong>ry, geography, climate, when ong>toong> go, transportation, planning and culture. Region-by-region, ong>theong> books ong>theong>n delve inong>toong> ong>theong> heart ong>ofong> ong>theong> area, with driving ong>toong>urs and side trips ong>toong> ong>theong> best museums, hisong>toong>ric sites and shops. But ong>theong> focus is on activities, and you'll learn about ong>theong> best spots for diving, snorkeling, horseback riding, hiking, biking, rock climbing and more. Extensive listings ong>ofong> recommended ong>toong>ur operaong>toong>rs, ong>toong>o. Select places ong>toong> stay and eat, as well as regional festivals and celebrations. Comprehensive coverage ong>ofong> Molokai, Maui, Lanai, Hawaii, Kauai and Oahu, plus ong>theong> ong>lessong>-visited islands. ong>Theong> best diving, trekking, cruising, kayaking, shopping and surfing from a long-ong>timeong> Hawaii resident. Cultural insight, including background, cuisine and language. Tips on traveling solo in Hawaii.

Nutrition, Toxicity, and Cancer

ISBN: , SKU: , AUTHOR: Rowland, Ian R. / Rowland, Rowland R. / Adlercreutz, Herman, PUBLISHER: CRC Press, Nutrition, ong>Toong>xicity, and Cancer provides practical guidance on methodology for formulating diets and designing nutritional studies in animals and humans, in addition ong>toong> ong>valuableong> information on ong>howong> nutrition influences specific biological processes such as biotransformation ong>ofong> foreign and endogenously produced compounds. ong>Theong> book also presents sample diets and advice on ong>theong> layout ong>ofong> metabolic suites. Oong>theong>r ong>toong>pics discussed include ong>theong> complex interactions between nutrition and carcinogenic processes, teraong>toong>genesis and mutagenesis. ong>Toong>xicologists, cancer researchers, nutritionists, and biochemists should consider Nutrition, ong>Toong>xicity, and Cancer ong>toong> be an inong>valuableong> reference resource that provides up-ong>toong>-date reviews on ong>theong> effect ong>ofong> diet on mammalian and microbial metabolic processes in ong>theong> body.

Building Your Home: An Insider's Guide

ISBN: , SKU: , AUTHOR: Smith, Carol, PUBLISHER: Builderbooks, In ong>theong> second edition ong>ofong> Building ong>Yourong> Home: An Insider's Guide, cusong>toong>mer service expert Carol Smith song>howong>s you ong>howong> ong>toong> work with ong>yourong> builder ong>toong> create ong>theong> home ong>ofong> ong>yourong> dreams. This guide is a must-have for anyone planning ong>toong> build a high-quality home. With this comprehensive, step-by-step book, you can avoid common mistakes in ong>theong> home building process and Choose a qualified builder Establish ong>yourong> budget and secure financing Select ong>theong> location, benefits, and features ong>ofong> ong>yourong> new home Participate effectively in ong>theong> design and building process Prepare for home owner orientation, closing, and moving in Create a home maintenance plan Communicate with ong>yourong> builder on warranty service

Evidence-based Policy: A Practical Guide to Doing It Better

ISBN: , SKU: , AUTHOR: Cartwright, Nancy / Hardie, Jeremy, PUBLISHER: Oxford University Press Inc, Over ong>theong> last twenty or so years, it has become standard ong>toong> require policy makers ong>toong> base ong>theong>ir recommendations on evidence. That is now uncontroversial ong>toong> ong>theong> point ong>ofong> triviality--ong>ofong> course, policy should be based on ong>theong> facts. But are ong>theong> methods that policy makers rely on ong>toong> gaong>theong>r and analyze evidence ong>theong> right ones? In Evidence-Based Policy, Nancy Cartwright, an eminent scholar, and Jeremy Hardie, who has had a long and successful career in both business and ong>theong> economy, explain that ong>theong> dominant methods which are in use now--broadly speaking, methods that imitate standard practices in medicine like randomized control trials--do not work. ong>Theong>y fail, Cartwright and Hardie contend, because ong>theong>y do not enhance our ability ong>toong> predict if policies will be effective. ong>Theong> prevailing methods fall short not just because social science, which operates within ong>theong> domain ong>ofong> real-world politics and deals with people, differs so much from ong>theong> natural science milieu ong>ofong> ong>theong> lab. Raong>theong>r, ong>theong>re are principled reasons why ong>theong> advice for crafting and implementing policy now on ong>ofong>fer will lead ong>toong> bad results. Current guides in use tend ong>toong> rank scientific methods according ong>toong> ong>theong> degree ong>ofong> trustworthiness ong>ofong> ong>theong> evidence ong>theong>y produce. That is ong>valuableong> in certain respects, but such approaches ong>ofong>fer little advice about ong>howong> ong>toong> think about putting such evidence ong>toong> use. Evidence-Based Policy focuses on song>howong>ing policymakers ong>howong> ong>toong> effectively use evidence. It also explains what types ong>ofong> information are most necessary for making reliable policy, and ong>ofong>fers ong>lessong>ons on ong>howong> ong>toong> organize that information.

The Practical Pendulum Book: With Instructions for Use and

ISBN: , SKU: , AUTHOR: Jurriaanse, D., PUBLISHER: Weiser Books, Easy instructions for using a pendulum ong>toong> determine ong>howong> ong>yourong> inner self is feeling. Use it ong>toong> learn ong>yourong> best colors, ong>howong> ong>toong> motivate ong>yourong> career, for personal relationships. Also included are charts for working with homeopathic remedies, herbal teas, ong>toong> increase health and vitality and number ong>ofong> oong>theong>r alternatives.

Customers for Life: How to Turn That One-Time Buyer Into a

ISBN: , SKU: , AUTHOR: Sewell, Carl / Brown, Paul B., PUBLISHER: Crown Business, In this completely revised and updated edition ong>ofong> ong>theong> cusong>toong>mer service classic (more than copies sold), Carl Sewell enhances his ong>timeong>-tested advice with fresh ideas and new examples and explains ong>howong> ong>theong> groundbreaking "Ten Commandments ong>ofong> Cusong>toong>mer Service" apply ong>toong> ong>toong>day's world. Drawing on his incredible success in transforming his Dallas Cadillac dealership inong>toong> ong>theong> second largest in America, Carl Sewell revealed ong>theong> secret ong>ofong> getting cusong>toong>mers ong>toong> return again and again in ong>theong> original "Cusong>toong>mers for Life." A lively, down-ong>toong>-earth narrative, it set ong>theong> standard for cusong>toong>mer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions ong>toong> ong>theong> original material, based on ong>theong> ong>lessong>ons Sewell has learned over ong>theong> last ten years. Sewell focuses on ong>theong> expectations and demands ong>ofong> contemporary consumers and employees, song>howong>ing that businesses can remain committed ong>toong> quality service in ong>theong> fast-paced new millennium by sticking ong>toong> his ong>timeong>-proven approach: Figure out what cusong>toong>mers want and make sure ong>theong>y get it. His "Ten Commandants" provide ong>theong> essential guidelines, including: - Underpromise, overdeliver: Never disappoint ong>yourong> cusong>toong>mers by charging ong>theong>m more than ong>theong>y planned. Always beat ong>yourong> estimate or throw in an extra service free ong>ofong> charge - No complaints? Something's wrong: If you never ask ong>yourong> cusong>toong>mers what else ong>theong>y want, ong>howong> are you going ong>toong> give it ong>toong> ong>theong>m? - Measure everything: Telling ong>yourong> employees ong>toong> do ong>theong>ir best won't work if you don't know ong>howong> ong>theong>y can improve - Borrow, borrow, borrow: Sewell, for example, learned about hospitality from Japanese culture, cleanliness from Disney, and politeness from his moong>theong>r.

Clean Eating for Busy Families: Get Meals on the Table in

ISBN: , SKU: , AUTHOR: Dudash, Michelle, PUBLISHER: Fair Winds Press (MA), All moms know what a struggle it can be ong>toong> get dinner on ong>theong> table night after night--you want ong>toong> prepare healthy and meals for ong>yourong> family, but picky eaters, busy schedules, and way-ong>toong>o-long cooking ong>timeong>s always seem ong>toong> stand in ong>yourong> way. "Clean Eating for Busy Families "takes ong>theong> challenge out ong>ofong> putting delicious food on ong>theong> family table on a nightly basis by providing you with a clear plan for dinner success. With streamlined weekly grocery lists, simple-yet-delicious recipes, and practical tips for healthy family eating, you'll find it a cinch ong>toong> trade in that uninspired takeout for wholesome meals that don't just put ong>yourong> tummy ong>toong> ease, but ong>yourong> mind ong>toong>o. It's Quick: From easy sautes and casseroles, ong>toong> slow cooker meals, ong>toong> pan-ong>lessong> grilling, all ong>theong> recipes you'll find inside list both mode and length ong>ofong> cooking ong>timeong>, so ong>theong>re's no ong>timeong> wasted trying ong>toong> figure out a ong>timeong> plan or what works best for ong>yourong> schedule. Plus, most recipes can be prepared in thirty minutes or ong>lessong> It's Clean: ong>Theong> ever-growing "clean food" movement, which focuses on a healthy, whole foods-based approach ong>toong> eating, lies at ong>theong> foundation ong>ofong> this book, so you can be sure you're feeding ong>yourong> family ong>theong> very best. From wholesome ingredient lists ong>toong> nutritional analysis on every recipe, you can feel confident that every meal you prepare is both nutrient-rich and calorie-conscious. It's Green: Featuring eco-friendly tips, along with information on ong>howong> ong>toong> go green while shopping and cooking, you'll find it a cinch ong>toong> keep ong>yourong> family and ong>theong> planet happy. You'll also find ong>theong> peak season noted on every recipe, as well as substitutions for ingredients that are out ong>ofong> season, so you can adapt according ong>toong> what works best for you. And most importantly...it's delicious From Orange Peel Chicken & Broccoli Stir-fry with Brown Rice ong>toong> Baja Fish Tacos with Pico de Gallo and Summer Berry Slump with Vanilla Greek Yogurt, you'll enjoy night after night ong>ofong> delicious home cooking--without any ong>ofong> ong>theong> hassle. Get started creating new and exciting dishes for ong>yourong> family ong>toong>day

The Checklist: What You and Your Family Need to Know to

ISBN: , SKU: , AUTHOR: Alvarez, Manny, PUBLISHER: Rayo, In ong>theong> tradition ong>ofong> "YOU ong>Theong> Owner's Manual," "ong>Theong> Checklist" is organized as a guide ong>toong> help individuals and families take ong>theong> right precautions, at ong>theong> right ong>timeong> in ong>theong>ir lives, ong>toong> avoid ong>theong> most common health pitfalls and illnesses, and put ong>theong>m on ong>theong> path ong>toong> a vigorous and sound lifestyle. Each decade in a person's life introduces new risks not seen in ong>theong>ir previous ten years. A health plan must be tailor-made ong>toong> fit a body as it matures decade ong>toong> decade. Dr. Manny's friendly, easy explanations and simple maintenance breakdowns song>howong> people ong>howong> ong>toong> act preventively and proactively, without unnecessary fears or reliance on ong>theong> abundance ong>ofong> outdated, counterproductive health myths. Dr. Manny's mission is ong>toong> aid readers in ong>theong>ir pursuit ong>ofong> living a healthy and long life, and ong>toong> help close ong>theong> door on future life-threatening illnesses using proven, sound medical knowledge.

Formula Handbook for Environmental Engineers and Scientists

ISBN: , SKU: , AUTHOR: Bitong>toong>n / Bitong>toong>n, Gabriel, PUBLISHER: Wiley-Interscience, Because ong>yourong> success begins with ong>theong> right formula. Finding ong>theong> right formula is an essential part ong>ofong> environmental engineering and research. ong>Howong>ever, consulting ong>theong> literature ong>ofong> ong>theong> many disciplines that affect ong>yourong> work can be a ong>timeong>-consuming, inefficient, and ong>ofong>ten difficult process. Not any more ong>Theong> Formula Handbook brings ong>toong>geong>theong>r in a single volume ong>theong> most popular and useful formulas covering biological/biochemical processes in natural and engineered systems--saving hours ong>ofong> ong>valuableong> research ong>timeong>. Compiled from select journals, review articles, and books, ong>theong> Formula Handbook is an indispensable one-song>toong>p reference for ong>toong>day's busy environmental engineer or scientist. ong>Theong> Handbook is arranged alphabetically, making information easy ong>toong> find. In addition ong>toong> ong>theong> formulas ong>theong>mselves, entries include: * An introduction ong>toong> ong>theong> ong>toong>pic * Definition ong>ofong> terms * Numerical values * Tables and figures * References

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