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Winning with Customers: A Playbook for B2B

ISBN: , SKU: , AUTHOR: Pigues, D. Keith / Alderman, Jerry, PUBLISHER: John Wiley & Sons, Do Your Customers Make More Money Doing Business With You? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for profitable customer relationships without a deep understanding of how they create customer value relative to competitors. With a rigorous and measurable understanding of how customers make more money today and in the future with you, combined with supporting plans and tools to align the entire organization for success, a company can win and win big. "Winning with Customers" offers a step-by-step playbook to help companies develop this capability for themselves, act on it, build a culture around it and sustain it over time. The playbook includes case studies, interviews, and tools from leading B2B companies who have demonstrated success. Written by recognized business thought leaders and practitioners, this book will guide you to profitable growth. The book also serves as a launch point into a community of like-minded executives that includes a companion website which offers exercises, access to thought leaders, and other tools help you win with customers.

Beyond Bullet Points: Using Microsoft PowerPoint to Create

ISBN: , SKU: , AUTHOR: Atkinson, Cliff, PUBLISHER: Microsoft Press, Unlock the amazing story buried in your presentation—and forget boring, bullet-point-riddled slides forever Guided by communications expert Cliff Atkinson, you’ll walk you through an innovative, three-step methodology for increasing the impact of your presentation. Discover how to combine classic storytelling techniques with the power of visual media to create a rich, engaging experience with your audience. Fully updated for PowerPoint , and featuring compelling presentation examples from classroom to boardroom, this book will help transform your presentations—and your business impact

Data Privacy in the Information Age

ISBN: , SKU: , AUTHOR: Klosek, Jacqueline, PUBLISHER: Praeger, Passage of the European Data Protection Directive and other national laws have increased the need for companies and other entities to improve their data protection and privacy controls. Clients, stakeholders, and the public are clamoring for it. Klosek introduces the various legal means to protect personal data in the United States and the European Union, targeting her book at American and international businesses that may have difficulty complying with the European Directive. She explains its main elements and practical effects, presents primary components of national privacy laws abroad and in the United States, and gives advice on some steps companies can take to improve the level of protection they afford to the data they possess. Klosek offers a comprehensive review of the American and European systems for providing protection to personal information in the Internet age. She explains the European Data Protection Directive, the national data protection laws of the fifteen countries of the European Union, and the laws and other initiatives for protecting individual personal data. She endeavors to discuss the protection of personal data in general but focuses on, and emphasizes, the protection of personal data within the context of the Internet. In doing so, she provides much useful, fascinating information on the obvious and non-obvious means of collecting and processing personal data through the Internet. Among its unusual features, the book helps United States corporate decision makers assess the effect data protection laws will have in Europe and the U.S., and how companies that are operating web sites that cross international boundaries can ensure they stay in compliance withdata protection laws in countries in which their web sites may be accessible. The book is essential reading for corporate compliance executives, corporate communications and other top-level organizational administrators, particularly in Internet industries.

How to Help Your Child Overcome Your Divorce: A Support

ISBN: , SKU: , AUTHOR: Benedek, Elissa P. / Brown, Catherine F., PUBLISHER: William Morrow & Company, This book offers parents the latest information and advice, with numerous case examples, on support groups and answers to some of the most common questions on which divorced parents seek guidance. This book counsels: -- how to help children adjust to separation and divorce -- how to tell them the news, and reassure them of their parents' love and care for them -- and how to do just that, -- ways to keep the relationship between ex-spouses as free of conflict as possible, -- how to help childr feel good about themselves and grow as individuals, -- and, much more.

Chicken Soup for the Christian Soul

ISBN: , SKU: , AUTHOR: Canfield, Jack / Mitchell, Nancy / Aubery, Patty, PUBLISHER: Health Communications, These stories will deepen your Christian faith by helping you practice Christian values in your daily life: at home, at work and in the community. This collection will open your heart to the experience and expression of more love in your life and will remind you that you are never alone or without hope, no matter how challenging and painful your circumstances may be.

Wedding Photography: Art, Business and Style

ISBN: , SKU: , AUTHOR: Sint, Steve, PUBLISHER: Sterling Publishing (NY), Take it from the most successful professional photographers around: if you want to make a living from your camera, or travel the globe, or document earth-shaking events, or win admiration for your artistry, the way to start is... shoot weddings. Yes, follow these instructions from the experts, and by photographing weddings you can learn everything you need to know to become a success in your field, and get paid well for it. Master the disciplines for selecting the right film. Practice hand-eye coordination by taking so many pictures that you and your camera become one. Learn to survive your mistakes and turn them into teaching tools. Develop your skills so you can afford the finest equipment and succeed at the highest levels. You'll find hundreds of outstanding and imaginative wedding photos from the most modest ceremonies to the lavish celebrations of the rich and famous. Learn the secrets of what made these photos special, including how to make great shots from unobtrusive angles, how to transform med iocre work in the darkroom, how to select the situations that are right for a particular wedding--everything you need to enjoy a prosperous business and launch your dreams. 176 pages (150 in color), 8 1/2 x 11.

The Administrator's Guide to School-Community Relations

ISBN: , SKU: , AUTHOR: Pawlas, George E., PUBLISHER: Eye on Education, This large collection of handy ideas features easy-to-use tools, comprehensive checklists, and sets of Do's and Don'ts advisories. It provides guidelines on how to conduct effective parent conferences, suggestions on how to recruit and work with volunteers, and other useful tips to help bring your school and your community closer together.

Looking and Seeing: Learning to Observe

ISBN: , SKU: , AUTHOR: Rosen Chihara, Carol J., PUBLISHER: Bookstand Publishing, How well do you see what you are looking at? Practice and improve your observation habits with this little book, and learn how to enrich your life by seeing how interesting the world around you can be Look at photographs from nature and find out how much you can see when you observe life like an expert does For readers and nature lovers 9 to 12 years.

Toxic Clean Up: How to Stop the Spread of Dysfunctional

ISBN: , SKU: , AUTHOR: Day, Teresa, PUBLISHER: Morgan James Publishing, Do you have high employee turnover or absenteeism rates? Are your employees disengaged and unproductive? Do you dread going to work? Today's workplace environments are teeming with dysfunctional managerial practices that lead to the development of toxic workplaces. The end result is failure - failure for the business to live up to its potential, failure to keep good talent, failure to provide an environment that generates productivity and a solid bottom line. This failure is tragic and unnecessary. Read this book to find out how you can rid your workplace of the Seven Deadly Toxins and increase morale and productivity.

Negotiate Your Commercial Lease: A Tenant's Guide to Real

ISBN: , SKU: , AUTHOR: Willerton, Dale, PUBLISHER: Self-Counsel Press, Save money and protect yourself When a small business owner signs a commercial lease, he or she is putting thousands of dollars and the future of the business on the line. The typical tenant enters into the leasing process at a severe disadvantage. No simple two or three clause change is sufficient to protect a tenant from the many risks involved in leasing. This valuable, comprehensive guide has been designed to help every small business negotiate its next or upcoming lease effectively and fairly. By following its advice, tenants can ensure that they aren't paying more than neccessary or are taking on bigger risks than needed.

Daily Marriage Builders for Couples

ISBN: , SKU: , AUTHOR: Littauer, Fred / Littauer, Florence, PUBLISHER: Thomas Nelson Publishers, "All of us can talk but very few of us communicate." Transform your marriage into the rich and joyful relationship you always reamed it could be-in just 10 minutes a day With clarity, wit, and insight, Fred and Florence Littauer share from their thirty years of experience working with couples and offer practical advice on how to add zest and meaning to your relationship. In" Daily Marriage Builders for couples," you and your spouse will find 120 appealing, quick-to-read chapters that help you: 1. Communicate without conflict Learn how to make time for each other despite your busy lifestyleUnderstand your personality differencesKnow God's plan for your lifeStay faithful to each otherBreak down barriers to communications 2. Discover new ways to laugh together Turn talking into meaningful conversation Increase your understanding of each other's feelings, attitudes and motivators Strengthen the spiritual foundation of your marriage and nurture the bond between youOvercome common marriage problems Share cherished memories-and create new ones

Bridal Bargains: Secrets to Throwing a Fantastic Wedding on

ISBN: , SKU: , AUTHOR: Fields, Denise / Fields, Alan, PUBLISHER: Windsor Peak Press, Wow Finally, a wedding book for the rest of us. With average wedding costs soaring over $, you need real life solutions and creative ideas to plan a wedding without going bankrupt. Bridal Bargains is the answer Now in its 9th edition with over copies in print, Bridal Bargains shows you: ♥ How to save up to 40% on brand new, nationally advertised wedding dresses. ♥ The best web sites to save on everything from flowers to gowns, invitations to, well, you name it. ♥ Fourteen creative ways to cut the catering bill at your reception. ♥ How to order flowers at wholesale online. ♥ Eleven questions you should ask any photographer--and seven money-saving tips to lower that photo expense. ♥ Affordable ways to print your own invitations at a 70% savings. ♥ A clever trick to save big bucks on your wedding cake. ♥ The best bargains on honeymoons, gift registries, rings, wedding videos and more ♥ New Green your wedding with eco-friendly invites, catering tips and more The brand new, 20th year anniversary edition is completely re-written, with revised and updated tips on tying the knot without going bankrupt.

Doug's Farmville[Top Stratigies, Tips, Tricks and Helpfull

ISBN: , SKU: , AUTHOR: Stapp Jr, Douglas D., PUBLISHER: iUniverse, This is what you are getting.How to maximize your level in the least amount of time,The best guide for leveling with Step-Bye-Step instructions,Tips and Tricks that really work,Step-Bye-Step instructions on how I reached level 38 in 6 Days and level 50 in just 14 Days,While owning every property in the game you don't need real cash to buy by using this tactic,How to get neighbors with out any real effort on your part and get hundreds of friends requests begging you to become friends on FaceBook,When and what to plant to maximize your time and profits,Tips on how to adopt as many animals as possible from your friends and neighbors,Simple tricks to improve the looks of your farm like stacking hay,adding high rise buildings and rolling hills,How to get more gifts then you can open at one time, And how to cut your learning and leveling curve by months.

The Small Business Legal Kit

ISBN: , SKU: , AUTHOR: Dicks, J. W., PUBLISHER: Adams Media Corporation, Now available packaged with powerful software, The Small Business Legal Kit offers a complete portfolio of the contracts and other important documents small business owners need to run their business successfully, including: - Employment agreements - Business-to-business contracts - Loan agreements - Collection and credit documents - Partnership and joint venture agreements - Real estate and litigation documents - And many more Author J. W. Dicks provides clear instructions on how to use the forms and how to adapt them to specific businesses and situations. And now, with powerful software, users can conveniently customize and print each document in just seconds.

Funtastic Frogs(tm) Operations and Beginning Place Value

ISBN: , SKU: , AUTHOR: Hoogeboom, Shirley / Goodnow, Judy, PUBLISHER: Ideal, Here's a fun way for your students to explore addition and subtraction with and without regrouping. They will use Funtastic Frogs and Logs for Frogs to combine groups to find out how many in all, take away frogs to find outhow many are left, show numbers in more than one way, add and subtract two-digit numbers with and without regrouping, explore place values, and solve problems. Your students will love learning about addition and subtraction this way.These activities are perfect for learning centers, large or small groups, or for individual use.

Beautifully Quilted with Alex Anderson: How to Choose or

ISBN: , SKU: , AUTHOR: Anderson, Alex, PUBLISHER: C&T Publishing, - How to Choose or Create the Best Designs for Your Quilt - 5 Timeless Projects - Full Size Patterns, Ready to Use

Using the Internet as a Reference

ISBN: , SKU: , AUTHOR: Sauers, Michael, PUBLISHER: Neal-Schuman Publishers, Can't find the answers you're looking for online? Here is the book that will answer your questions. You'll learn how to dramatically extend your library's ability to provide current, complete, and accurate answers to an amazing array of questions. Topics include when to use and how to evaluate both print and Internet sources, strategies for quickly answering ready reference questions using the Internet, when to use an Internet search engine or directory site, strategies for using them effectively, and techniques for handling more complex reference questions. Designed as an individualized workshop between two covers, you'll also find tips for creating your own "Reference Web Page," and descriptions of sites the author has found useful, including metasites and "online vertical files." A companion Web site keeps site information up-to-date. If you work at a reference desk in any type of library in any capacity, this book is for you.

Starting Your Career as a Freelance Writer

ISBN: , SKU: , AUTHOR: Allen, Moira Anderson, PUBLISHER: Allworth Press, If you've always dreamed of making a living as a writer, this book will take you where you want to go. "Starting Your Career as a Freelance Writer," "Second Edition," demystifies the process of becoming a writer and gives aspiring writers all the tools they need to become successful freelance writers, get their names in print, and start earning a healthy income from writing. Completely revised and updated, the second edition includes an entirely new section on the "online writer," discussing how to set up your own website, whether you need a blog, how to effectively participate in social networking sites, and information on electronic publishing, POD and more. New chapters provide guidance on writing for international markets and other writing opportunities such as ghostwriting, speech-writing, technical writing, copyediting, teaching, etc. This indispensable resource walks writers through the process of developing marketable ideas and then finding appropriate markets for those ideas. It includes effective tips on how to set writing goals; make time for writing; hone research and interview techniques; create outlines and first drafts, approach editors (online and offline), and prepare and submit material. Writers will also discover the vital business issues of freelancing such as rights and contracts, plus how to manage income, expenses, and taxes. Author Moira Allen has more than 30 years experience both as a freelance writer and as an editor; her tips come from a keen understanding of what works from both sides of the desk. Whether readers are looking to support themselves as full-time freelancers or supplement an existing career, no one wanting to make money as a writer can afford to be without this book.

Business NLP for Dummies

ISBN: , SKU: , AUTHOR: Cooper, Lynne, PUBLISHER: For Dummies, Achieve business success with Neuro-linguistic Programming People around the globe use NLP to improve their communication skills, build rapport, make positive changes, and accomplish their goals. When used in a business context, NLP techniques can transform both your own and your team's performances. This practical guide to NLP at work will help you increase your flexibility, become more influential, and achieve professional success, whatever your career. "- Use NLP techniques in the workplace" "- overcome barriers to success and develop a winning mindset" "- Build effective working relationships" "- improve your communication skills and create rapport with your colleagues" "- Lead people to perform" "- enhance your ability to inspire peak performance" "- Make changes that drive success" "- set and achieve ambitious goals"

Bark Busters

ISBN: , SKU: , AUTHOR: Wilson, Sylvia / Wilson, PUBLISHER: Crossing Press, You can teach an old dog new tricks... or a young one to behave. Knowing how to educate your dog is not a skill that comes naturally. Like people, dogs have their own personalities and idiosyncrasies. Whether you are the embattled owner of a rebellious pooch, or have just adopted a new puppy, this book is your ticket to an improved relationship with your pet. Bark Busters is a step-by-step guide to help you train your dog in basic obedience and solve common behavioral problems. The techniques are simple, effective, and time-efficient. They are designed to work together with a dog's natural instincts, without cruelty.

Enchantment: The Art of Changing Hearts, Minds, and Actions

ISBN: , SKU: , AUTHOR: Kawasaki, Guy, PUBLISHER: Portfolio, The author of the international bestseller "The Art of the Start" offers a new perspective on the art of influence. Guy Kawasaki's acclaimed books have established him as the entrepreneur's entrepreneur, and in "The Art of the Start" he wrote the essential contemporary guide for starting any new enterprise. Now Kawasaki turns to the mystery of influence and offers a compelling new take on this key force that drives any successful business or personal interaction. "Enchantment"'s fundamental message is that in any transaction the goal is not to get your own way, but to bring about a voluntary, enduring, and delightful change of heart in other people, by working "with" and "through" them and enlisting their own goals and desires. It's enchantment that enables us to maneuver through difficult decisions, break people's entrenched habits, defy the wisdom of crowds, and get colleagues to work for long-term goals. Kawasaki's advice includes: a How to Achieve Rapport, Credibility, and Trust a How to Help People Enchant Themselves a How to Overcome Resistance a How to Enchant Your Employees...and Your Boss a How to Resist Enchantment Anchored by his road-tested wisdom and inimitable wit, "Enchantment" is another classic from one of the most respected voices in business today.

Energize Your Life: A Three Week Plan to Change the Way You

ISBN: , SKU: , AUTHOR: Bennett, Peter / Barrie, Stephen, PUBLISHER: Bindu Health, Two leading nutritional doctors, authors of the 7-Day Detox Miracle, bring you this unique, easy to use guide to improving your health and boosting your energy. It will show you why you feel tired, overweight or stressed, what you can do about it and how to start energizing your life today.

Dave Weckl - A Natural Evolution

Vendo n'3 VHS "A Natural Evolution" - Edizione Carl Fisher Music, Distribuite da Hudson Music: 1) How to Develop Technique 2) How to Practice 3) How to Develop Your Sound Ricevute in regalo nuove e mai visionate. Per veri amatori dello stile inconfondibile di Dave Weckl !

How to Raise a Child of God

ISBN: , SKU: , AUTHOR: Singh, Tara, PUBLISHER: Life Action Press, Tara Singh shows how to raise children responsibly in this over-stimulated culture. With guidance for marriage, parenting, and education, this book emphasizes the first six years of life. Discussions with parents and children shed light on discipline without denial and growing up without fear. A must for anyone who is a friend to a child.

Leading Your Business Into the Future with the Internet

ISBN: , SKU: , AUTHOR: Vallee, Danielle, PUBLISHER: St. Lucie Press, It is estimated that over 61 million adults in the US and over 100 million worldwide are using the Internet. That is an incredible market for the business person savvy enough to tap into it. This new media has its own rules, requirements, and specifications. It offers possibilities no other media offers, interactivity being one of them. Implementing the Internet in business has its own administrative demands. It must be integrated to existing company policies and marketing strategies and must be managed efficiently for it to be profitable. Finding your way through the numerous services, software offers, hardware options and so on is not always easy since much of the information is found in numerous places and is very technical. Added to that, there are several myths that make the Internet appear intimidating. In addition, the security aspect is crucial, both for businesses and customers. All these dimensions bring new challenges to integrating the Internet into regular business operations and taking full advantage of what it has to offer. Leading Your Company Into the Future With Internet is a comprehensive guide that provides a step-by-step method to managers who want to implement and use this new medium to bring their companies into the future. It is geared towards managers of all levels who want to take full advantage of the potential the Internet has to offer.

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