essentials of services marketing concepts strategies and

The Balance of Power: History and Theory

ISBN: , SKU: , AUTHOR: Sheehan, Michael / Sheehan, M., PUBLISHER: Routledge, The balance of power is one of the most fundamental concepts behind international politics and provides a structure for explaining some of the essential principles behind international relations. Yet despite its widespread importance it remains an enigma and is surrounded by controversy. "The Balance of Power" traces the evolution of the theory from the eighteenth century to the present day. It incorporates classical anlysis and recent research to give a detailed account of the concept in practice and the operation of the international system while challenging traditional views of the balance of power. Its exploration of the way the balance of power operated in key historical periods shows how the generally accepted development of the concept is based on a misunderstanding of the historical reality.

Not for Tourists Guide to Los Angeles

ISBN: , SKU: , AUTHOR: Not for Tourists Guides, PUBLISHER: Not for Tourist, The Not For Tourists Guide to Los Angeles is the essential urban handbook that thousands of Los Angelenos rely on daily. It divides the city into fifty-seven mapped neighborhoods and pinpoints all of the essential services and entertainment hotspots with NFT 's user-friendly icons. The guide also includes a foldout highway map covering all of Los Angeles. Everything from supermarkets, cafes, bars, and gas stations to information on 24-hour services, beaches, public transportation, and city events NFT will help you find a boutique for an Oscar gown and then show you how to get there.

International Relations: Perspectives and Themes

ISBN: , SKU: , AUTHOR: Steans, Jill / Stearns, Jill / Pettiford, Lloyd, PUBLISHER: Longman Publishing Group, "This jargon-free, comprehensive and challenging account of International Relations theory provides readers with the information they need to understand International Relations from a variety of distinct theoretical viewpoints. Offers a balanced and objective viewpoint. Clearly explains key terms and ideas, including a glossary of less familiar terms, recognizes and solves the problems readers have with International Relations specific 'language', and covers all the major theories, concepts and issues. For those interested international relations. scount Code -- F

Sociology Now: The Essentials

ISBN: , SKU: , AUTHOR: Kimmel, Michael S. / Aronson, Amy, PUBLISHER: Prentice Hall, "Sociology Now"" The Essentials" reflects the discipline today and explores the big questions about multiculturalism and globalization that sociologists ask. Sociology has always offered a way to make sense of the complex and sometimes contradictory forces that shape our social lives in any era. As "Sociology Now" explains sociology as both a body of knowledge and a "way of seeing," it shows how two such forces in particular have come to preoccupy sociologists and influence the way they look at the events and experiences of the early twenty first century: The first is globalization--the economic, political, cultural, and social interconnections among people and institutions all over the world. The second is multiculturalism--the recognition that race, ethnicity, class, gender, sexuality, religion, and other statuses are sources of social inequality, but also the foundations of our identities. Michael Kimmel, a leading sociologist and gender researcher, and co-author Amy Aronson, a journalist and media scholar, address these questions head-on as they make a compelling case for the importance of sociology in the contemporary world.

Essentials of Strength Training and Conditioning

Originale, terza edizione in inglese. Condizioni perfette. Prezzo non trattabile. Spedizione esclusa.

Math for the Anxious

ISBN: , SKU: , AUTHOR: Proga, Rosanne / Proga Rosanne, PUBLISHER: McGraw-Hill Science/Engineering/Math, Math for the Anxious: Building Basic Skills is written to provide a practical approach to the problem of math anxiety. By combining strategies for success with a pain-free introduction to basic math content, students will overcome their anxiety and find greater success in their math courses. The first two chapters not only explain the sources of math anxiety, they more importantly outline pragmatic steps students can take to reduce it. In each of the following eight chapters, strategies are implemented for learning a particular topic such as fractions that may have frustrated students in the past but can now be digested and mastered through hints, patient explanations, and revelations of how students already encounter the topic on an everyday basis. The final chapter brings all the strategies together and prepares students to encounter future math topics with newfound confidence and finely tuned techniques at their disposal.

Leading Your Business Into the Future with the Internet

ISBN: , SKU: , AUTHOR: Vallee, Danielle, PUBLISHER: St. Lucie Press, It is estimated that over 61 million adults in the US and over 100 million worldwide are using the Internet. That is an incredible market for the business person savvy enough to tap into it. This new media has its own rules, requirements, and specifications. It offers possibilities no other media offers, interactivity being one of them. Implementing the Internet in business has its own administrative demands. It must be integrated to existing company policies and marketing strategies and must be managed efficiently for it to be profitable. Finding your way through the numerous services, software offers, hardware options and so on is not always easy since much of the information is found in numerous places and is very technical. Added to that, there are several myths that make the Internet appear intimidating. In addition, the security aspect is crucial, both for businesses and customers. All these dimensions bring new challenges to integrating the Internet into regular business operations and taking full advantage of what it has to offer. Leading Your Company Into the Future With Internet is a comprehensive guide that provides a step-by-step method to managers who want to implement and use this new medium to bring their companies into the future. It is geared towards managers of all levels who want to take full advantage of the potential the Internet has to offer.

Vygotsky's Educational Theory in Cultural Context

ISBN: , SKU: , AUTHOR: Kozulin, Alex / Ageyev, Vladimir / Miller, Suzanne, PUBLISHER: Cambridge University Press, Innovative ideas in educational psychology, learning, and instruction, originally formulated by Russian psychologist and educator Lev Vygotsky, are currently enjoying unprecedented popularity in the U.S., Latin America, Europe, and Russia. An international team of scholarly contributors provides comprehensive coverage of all the main concepts of Vygotsky's sociocultural theory. They emphasize its importance for the understanding of child development, and propose specific classroom applications.

Conducting Sales Meetings: Selling and Marketing Management

ISBN: , SKU: , AUTHOR: Lapp, Charles L. / Dauner, Jack R., PUBLISHER: Literary Licensing, LLC, A Comprehensive Guide For Solving Sales And Marketing Problems.

The San Blas Kuna of Panama: Strategies of and for

ISBN: , SKU: , AUTHOR: Ross, Sara G., PUBLISHER: PublishAmerica, Indigenous autonomy is a highly prevalent issue within contemporary Latin American society as indigenous groups and movements from countries across the region become increasingly vocal in their demand for autonomy. Autonomy in these cases is being sought out by indigenous groups as a means of attaining equality within the state while also gaining greater control over their cultures, economies and territories. The majority of demands for indigenous autonomy in Latin America have yet to be met satisfactorily and, as a result, the relatively successful establishment and maintenance of San BlAs Kuna territorial autonomy in Panama stands out. This book will examine the effectiveness and relevance of territorial autonomy within Latin America. Specifically, Kuna territorial autonomy will be considered with a focus on the particular strategies employed in its establishment and maintenance as well as how this successful territorial autonomy functions in practice.

Logic and Information

ISBN: , SKU: , AUTHOR: Devlin, Keith J., PUBLISHER: Cambridge University Press, In this provocative and ground-breaking book, Keith Devlin argues that in order to obtain a deeper understanding of the nature of intelligence and knowledge acquisition, we must broaden our concept of logic. Classical logic, beginning with the work of Aristotle, has developed into a powerful and rigorous mathematical theory with many applications in mathematics and computer science, but it has proved woefully inadequate in the search for artificial intelligence. The new kind of logic, also mathematically based, outlined by Professor Devlin is the culmination of collaborative research among some of the world's leading logicians, philosophers, linguists, psychologists, and computer scientists. It introduces the concepts of infon, a quantum of information, and situations, a dynamical generalization of sets, and is capable of handlng the issues involved in human communication, thought, speech, and machine information processing.

Reading in the Classroom: Systems for the Observation of

ISBN: , SKU: , AUTHOR: Briggs, Kerri L. / Vaughn, Sharon / Moats, Louisa Cook, PUBLISHER: Brookes Publishing Company, As illustrated by Reading First and other reading initiatives, policymakers and educators are very interested in raising children's literacy rates and ensuring high classroom standards. Classroom observation is one effective method to monitor progress, explain outcomes, and determine best practices for reading instruction. Reading in the Classroom provides detailed discussions of the most current and representative classroom reading observation systems used throughout the United States. This book will aid researchers, policy makers, and curriculum developers in evaluating our current educational system with respect to literacy instruction. The chapters cover a broad range of tools, all of which are specific, field-tested, and reliable. These tools were developed to study a variety of research questions, such as the effectiveness of statewide reading initiatives, the increased incidence of culturally diverse students with learning disabilities, effective teaching strategies for English language learners, methods to record the writing performance of at-risk students, ethnographic classroom observations, and ecobehavioral assessment and analysis strategies.

An Introduction to Game Theory

ISBN: , SKU: , AUTHOR: Osborne, Martin J., PUBLISHER: Oxford University Press, USA, Game-theoretic reasoning pervades economic theory and is used widely in other social and behavioral sciences. An Introduction to Game Theory, by Martin J. Osborne, presents the main principles of game theory and shows how they can be used to understand economic, social, political, and biological phenomena. The book introduces in an accessible manner the main ideas behind the theory rather than their mathematical expression. All concepts are defined precisely, and logical reasoning is used throughout. The book requires an understanding of basic mathematics but assumes no specific knowledge of economics, political science, or other social or behavioral sciences. Coverage includes the fundamental concepts of strategic games, extensive games with perfect information, and coalitional games; the more advanced subjects of Bayesian games and extensive games with imperfect information; and the topics of repeated games, bargaining theory, evolutionary equilibrium, rationalizability, and maxminimization. The book offers a wide variety of illustrations from the social and behavioral sciences and more than 280 exercises. Each topic features examples that highlight theoretical points and illustrations that demonstrate how the theory may be used. Explaining the key concepts of game theory as simply as possible while maintaining complete precision, An Introduction to Game Theory is ideal for undergraduate and introductory graduate courses in game theory.

Timebomb

ISBN: , SKU: , AUTHOR: Reichman, Lee / Hopkins Tanne, Janice / Tanne, Janice Hopkins, PUBLISHER: McGraw-Hill Companies, ""A chilling account of... the global resurgence of this disease..."--"The New York Times ""Tuberculosis--a nineteenth century disease--has come back with a vengeance... "Timebomb "is the extraordinary story of courage and cowardice in confronting the global TB epidemic."--Donna E. Shalala, former Secretary of Health and Human Services, President of the University of Miami"

Working with Muslim Young People: Context and Concepts

ISBN: , SKU: , AUTHOR: Khan, M. G., PUBLISHER: Policy Press, Written by a leading practitioner and academic in the field of youth and community work, this multidisciplinary book approaches the lives of Muslim young people from theoretical, social, and theological viewpoints. M. G. Khan moves beyond notions of gendered provision and confessional activity to ask what defines a Muslim pedagogy. He presents a theoretical frame for Muslim youth work that is accessible to informal educators and Muslims alike, providing insight and analysis of nuances that are only possible from on-the-ground engagement.

Practical Handbook of Digital Mapping Terms and Concepts

ISBN: , SKU: , AUTHOR: Arlinghaus, Sandra L., PUBLISHER: CRC Press, The Practical Handbook of Digital Mapping Terms and Concepts offers easy-to-read, alphabetically cross-referenced terms, illustrated with maps (including 8 pages in full color) produced through digital mapping technology. Thorough explanations provide novices and experts alike with the most comprehensive study of its kind, drawing together terms and concepts from the business, academic, and development communities. One of the book's unique features is a practical introduction to digital mapping, explaining its original application in the international development community and the third world issue of guinea worm. This study is balanced by theoretical perspectives on digital mapping as well as possible directions for future exploration. Internally cross-referenced appendices cover topics often ignored in the conventional academic curriculum, but which are critical to success in other digital mapping arenas. These appendices discuss railroad terminology, desktop digital mapping (with French translation), maps on CD-ROM (with French translation), tools used in the global positioning system (with French translation), and Intelligent Vehicle Highway Systems.

Together We Pray: Prayers and Services for Gatherings and

ISBN: , SKU: , AUTHOR: Caltagrione, Carmen L., PUBLISHER: Ave Maria Press, The prayers in this book are intended to help groups acknowledge God's role at the center of their common work and in all of life. These prayers fit the needs of groups in all stages of life. A welcome addition to any parish, school or other faith based organization's resource shelf.

Statistics in Plain English, 2nd Edition

ISBN: , SKU: , AUTHOR: Urdan, Timothy C. / Urdan, PUBLISHER: Psychology Press, "Statistics in Plain English, 2/e" provides a brief, simple overview of statistics to help readers gain a better understanding of how statistics work and how to interpret them correctly. It presents brief explanations of statistical concepts and techniques in simple, everyday language. Each self-contained chapter consists of three sections. The first describes the statistic, including how it is used and what information it provides. The second section reviews how it works, how to calculate the formula, the strengths and weaknesses of the technique, and the conditions needed for its use. The final section provides examples that use and interpret the statistic. A glossary of terms and symbols is also included. New features in the second edition include: * an interactive CD with PowerPoint presentations and problems for each chapter including an overview of the problem's solution; * new chapters on basic research concepts including sampling, definitions of different types of variables, and basic research designs and one on nonparametric statistics; * more graphs and more precise descriptions of each statistic; and * a discussion of confidence intervals. This brief paperback is an ideal supplement for statistics, research methods, courses that use statistics, or as a reference tool to refresh one's memory about key concepts. The actual research examples are from psychology, education, and other social and behavioral sciences. Acquista Ora

JAZZ PIANO Creative Concepts and Techniques

JAZZ PIANO Creative Concepts and Techniques di Jeff Gardner, metodo di 500 pagine Praticamente nuovo ed intonso, completo di CD NUOVO ancora incellophanato. Comprato direttamente dall'autore durante un tour qui in Italia. "Jeff's piano book is one of the most comprehensive books on any subject you will ever encounter for any level pianist-it's all here!" -David Liebman As a method book for budding improvisers on any instrument it should be required reading. -Paul Bley This is an immense work, complete and of the highest level, of unquestionable value to all those interested in music in general and jazz in particular. -Martial Solal

Object-Oriented Program Development Using C++: A

ISBN: , SKU: , AUTHOR: Bronson, Gary J. / Course Technology, PUBLISHER: Course Technology, This text introduces readers to beginning programming concepts using the C++ language. Bronson's unique objects-early approach makes C++ accessible to a beginning audience, and creates the strong foundation needed for later programming courses. Topical coverage includes algorithm development, problem solving, and fundamental computer science concepts, and each chapter contains extensive end-of-chapter exercises.

Photoshop CS 2 Accelerated: A Full-Color Guide [With CDROM]

ISBN: , SKU: , AUTHOR: Youngjin Com, PUBLISHER: John Wiley & Sons, The Accelerated series was developed to fill a void in the market. Many books are either too broad in scope and try to cover too much ground, or they are so narrow in scope they focus only on a particular area of the software's functionality. Neither is a good solution for the beginner market. The objective of the Accelerated series is to reduce the time it takes for a beginner to learn, internalize, and apply book knowledge to practical projects. Every chapter is divided into three sections: concepts, foundation exercises, and professional tutorials. Concepts covers basic, need-to-know principles and theories. Step-by-step foundation exercises reinforce the concepts. More advanced tutorials then expand the learning. In the exercise and tutorial sections, there are sidebars containing notes and tips. Notes explain concepts in more detail than in the first section while tips dish out useful shortcuts and time-saving tricks. In addition, before and after screenshots are consistently provided right at the beginning of every hands-on exercise to give readers a clear idea of what can be achieved.

Improving Care in the Nursing Home: Comprehensive Reviews of

ISBN: , SKU: , AUTHOR: Rubenstein, Laurence Z. / Wieland, Darryl, PUBLISHER: Sage Publications (CA), This volume provides systematic reviews of the state of clinical and health services research, in particular patient-care problem areas pertinent to nursing homes. Each chapter defines progress on a specific nursing home clinical problem and provides a critical synthesis and review of research information. Topics covered include: medication use; infection control; pressure ulcers; falls; urinary incontinence; and behavioural problems.

Culture and Communication: A Guidebook for Practice

ISBN: , SKU: , AUTHOR: Gallois, Cynthia / Callan, Victor, PUBLISHER: John Wiley & Sons, Examines how behavior and psychological processes differ in different cultural contexts, and then places these differences in the context of professional communication: business, law, education, and the media. Provides a review of cross-cultural psychological concepts for the non-specialist. -- Addresses common problems faced in inter-cultural encounters.

Cities and Services The geography of collective consumption

ISBN: , SKU: , AUTHOR: Steven Pinch, PUBLISHER: Routledge, NA

Fundamentals of Physics, a Student's Companion E-Book to

ISBN: , SKU: , AUTHOR: Walker, Jearl / Resnick, Robert / Halliday, David, PUBLISHER: John Wiley & Sons, No other book on the market today can match the success of Halliday, Resnick and Walker's Fundamentals of Physics In a breezy, easy-to-understand style the book offers a solid understanding of fundamental physics concepts, and helps readers apply this conceptual understanding to quantitative problem solving. The extended edition provides coverage of developments in Physics in the last 100 years, including: Einstein and Relativity, Bohr and others and Quantum Theory, and the more recent theoretical developments like String Theory. This book offers a unique combination of authoritative content and stimulating applications.

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