customers for life how to turn that one time buyer into

Paddington Bear and the Christmas Surprise

ISBN: , SKU: , AUTHOR: Bond, Michael / Alley, R. W., PUBLISHER: San Val, Christmas is coming, and Paddington has saved just enough bun money to take the entire Brown family to Barkridges store for a holiday adventure. But things don't turn out at all as Paddington had planned... and Barkridges may never be the same Leave it to Paddington, that beloved bear from Darkest Peru, to turn a chaotic Christmas disaster into an unforgettable holiday surprise

Work + Life

ISBN: , SKU: , AUTHOR: Yost, Cali Williams, PUBLISHER: Riverhead Books, The empowering new 3-step guide to combining work and life strategically, creatively, and successfully. The message is simple: Work doesn't have to be all or nothing. There are countless combinations of work and life between these extremes. People can change the way work fits into their lives, in a way that's good for employees and employers. "Work+Life" provides the tools to adjust the "work" portion of life in order to have more time and/or energy for personal responsibilities and interests. Even a small change can make a big difference. Industry expert Cali Yost has been working with people on all sides of the issue: employees and managers at companies such as General Electric/NBC, Ortho-McNeil Pharmaceuticals, and Ernst & Young, and EAPs nationwide that help companies help their employees. They all say the same thing-"Work+Life" is the missing piece of the puzzle, putting readers on the cutting edge of the workplace revolution.

You Paid How Much For That How to Win at Money Without

ISBN: , SKU: , AUTHOR: Natalie H Jenkins, PUBLISHER: Jossey Bass, NA

The Art of Retail Buying: An Insider's Guide to the Best

ISBN: , SKU: , AUTHOR: Jacobsen, Marie-Louise, PUBLISHER: John Wiley & Sons, Buying for retail is a demanding and challenging job that requires a creative flair, a strong awareness of fashion trends, life trends as well as good interpersonal and team working skills. Buyers and merchandisers have to ensure that the right merchandise is being sent to the right stores, at the right time, in the right quantities. This takes a blend of forward planning and rapid response to consumer demands. In combination with the other areas of the business, success comes from maximizing profit, which is achieved through anticipating customer needs and responding rapidly to immediate issues. It involves complex data analysis, liaison with the stores operation teams and balancing store stock levels. To succeed as a professional buyer, you will need strong analytical and numerical skills, an interest and understanding of consumer demands and strong commercial awareness. You also need to have an ability to understand and prioritize issues quickly and efficiently. Progression into the Merchandising function also involves the ability to manage change. The better equipped you are in your buying function the better you will be able to adapt to these changes. The best change of all is to graduate from a good buyer to an outstanding one To handle the complexity of data and to enable you to contribute effectively in the critical role of a buyer, you need the right skill-sets and a right mind-set. Both of which can be learned in "The Art of Retail Buying." This easy to read guide is written in a concise & pictorial style with colorful images that enables you to follow step-by-step each function of a buyer. "The Art of Retail Buying" will inspire you, motivate you and encourage you towards merchandising excellence

Doug's Farmville[Top Stratigies, Tips, Tricks and Helpfull

ISBN: , SKU: , AUTHOR: Stapp Jr, Douglas D., PUBLISHER: iUniverse, This is what you are getting.How to maximize your level in the least amount of time,The best guide for leveling with Step-Bye-Step instructions,Tips and Tricks that really work,Step-Bye-Step instructions on how I reached level 38 in 6 Days and level 50 in just 14 Days,While owning every property in the game you don't need real cash to buy by using this tactic,How to get neighbors with out any real effort on your part and get hundreds of friends requests begging you to become friends on FaceBook,When and what to plant to maximize your time and profits,Tips on how to adopt as many animals as possible from your friends and neighbors,Simple tricks to improve the looks of your farm like stacking hay,adding high rise buildings and rolling hills,How to get more gifts then you can open at one time, And how to cut your learning and leveling curve by months.

Successful E-mail Marketing Strategies: From Hunting to

ISBN: , SKU: , AUTHOR: Hughes, Arthur Middleton / Sweetser, Arthur, PUBLISHER: Racom Communication, Email marketing began as a serious marketing discipline in the late s. Since then, there has been a major seismatic shift in the entire email marketing industry. The standard approach to email marketing--"batch and blast"-- is serious trouble. It simply no longer performs. Subscriber inboxes are overflowing with irrelevant permission-based emails that only annoy. Research shows that 60% of subscribers simply ignore the emails. There are two basic ways to approach email marketing today. First is the traditional way--"fishing": massive numbers of identical emails--and dozens of campaigns handled the same way--are sent to relatively unknown subscribers...and analyzed by opens, clicks, conversions, and unsubscribes. Second is "farming": personalized, relevant email communications to individual subscribers based on a database of demographic and behavioral information. It is possible today to send a different promotional email to every single customer tailored to customer's preferences, behavior and lifestyle. Furthermore, marketing emails can be interactive. This book goes deeply into the entire business of email marketing based on farming of subscribers. It covers triggered messages, interactivity, retention and loyalty building, relevance, lifetime value, segmentation, viral marketing and testing. It shows how you can combine offline and online purchasing history into a single database to create a 360-degree picture of each individual subscriber in order to speak to him or her with personal knowledge. The methods present here are both very old and very new. Email marketing based on farming brings to today's electronic age marketing methods that worked when the world was much smaller, and personal loyalty was important in marketing. Email marketing based on farming makes it possible to build and maintain one-on-one relationships with thousands of customers that create bonds of loyalty that keep customers buying for a lifetime. This book shows how to do it profitably.

Morning's Refrain

ISBN: , SKU: , AUTHOR: Peterson, Tracie, PUBLISHER: Bethany House Publishers, As dark family secrets threaten the tranquility of the life he's come to love, Dalton Lindquist must make difficult choices about the future. To complicate matters, Phoebe Robbins falls into his life quite literally when Dalton rescues her after she tumbles overboard in the Sitka Harbor. He quickly loses his heart. But Dalton is not the only one who decides to seek Phoebe's attention--his best friend, Yuri, decides to court her when Dalton must travel from Sitka. But when Dalton realizes the depth of his love for Phoebe and returns, the two friends find that their battle for Phoebe's admiration is only the start of the problems that face them.

Bears in Beds

ISBN: , SKU: , AUTHOR: Parenteau, Shirley, PUBLISHER: Candlewick, Those adorable bears from "Bears on Chairs" return in an irresistibly sweet bedtime story. It's time for Big Brown Bear to tuck all four little bears into their beds. Then he's ready to climb into his own bed and turn out the light. Five warm beds, holding five sleepy bears, until a sound goes whoosh in the middle of the night, and all the bears wake up in a fright. Will they ever get back into bed? Luckily, Big Brown Bear knows just what to do A fun, rhyming read-aloud that parents will love and tired little cubs will be happy to snuggle up with.

The Power of an Hour: Business and Life Mastery in One Hour

ISBN: , SKU: , AUTHOR: Lakhani, Dave, PUBLISHER: John Wiley & Sons, Praise for The Power of an Hour "The master at getting what you want from others now tells us how to get what we want from ourselves This is really a great book, and I recommend it highly-for you, for your team, and for your children." -Bob Burg, author, Endless Referrals "If you want to make predictable, systematic change in your life or your business, buy this book. Each chapter is a stand-alone system that results in powerful change... fast." -David Hancock, The Entrepreneurial Publisher, CEO, Morgan James Publishing "Dave's methods helped me take my business from $0 to $10 million in sales.If you're a creative business owner who wants total focus and massive success, run, don't walk, and get this book " -Stephanie Frank, author, The Accidental Millionaire "The Power of an Hour is a mighty powerful way to sort out your financesby first sorting out yourself " -Mark Joyner, #1 bestselling author, The Irresistible Offer "The disease of the twenty-first century, no matter who you are or what you do, is Time Deficit Disorder. Dave Lakhani offers a brilliant solution in this book.Get it and take the cure-you'll be surprised how much better you feel " -David Garfinkel, author, Customers on Demand

The Essential Dalai Lama: His Important Teachings

ISBN: , SKU: , AUTHOR: Dalai Lama / Mehrotra, Rajiv, PUBLISHER: Viking Books, An inspiration to millions of people worldwide, the Dalai Lama has long wanted one book that he could recommend as a basic sourcebook for his essential ideas. Now, for the first time, "The Essential Dalai Lama" brings together the best of the Dalai Lamaas writings on all aspects of life from work to meditation. Divided into four sectionsaThe Vision, Buddhist Perspectives, Practice, A World in Harmonya"The Essential Dalai Lama" contains eloquent applications of the principles of ancient Buddhist thought to contemporary issues, all expressed in the Dalai Lamaas uniquely compelling voice. Covering topics such as the quest for human happiness, foundations of Buddhism, Karma, focusing the mind, ethics and society, the Buddhist perspective on the teachings of Jesus, and much more, "The Essential Dalai Lama" will be the perfect gift for anyone who wishes to have one source for the Dalai Lamaas teachings or who seeks an introduction to the philosophy and practice of Buddhism.

Real-Life Discipleship Training Manual: Equipping Disciples

ISBN: , SKU: , AUTHOR: Putman, Jim / Willis, Avery T., Jr. / Guindon, Brandon, PUBLISHER: NavPress Publishing Group, This companion training manual to Real-Life Discipleship provides unique guidance and insight to pastors, church leaders, and their disciples as they work to create an effective discipleship program. With a thorough, results-oriented process that can be applied in other contexts and cultures, this manual explains the necessary components of disciplemaking so that every church member can play a part in reaching others for Christ. This leader's resources shows you how to cultivate new leaders for the future and equip them to make disciples.

Inside the Revolution: Everyday Life in Socialist Cuba

ISBN: , SKU: , AUTHOR: Rosendahl, Mona, PUBLISHER: Cornell University Press, The first ethnographic study of life in Cuba to emerge in over twenty years, Inside the Revolution offers a rare, close view of how socialist ideology translates into everyday experience in one Cuban municipality. Mona Rosendahl draws on eighteen months of fieldwork, in a municipality she calls by the fictional name Palmera, to present a vivid account of the lives and thoughts of residents, many of whom have lived inside the revolution for more than thirty-five years.In Palmera, support for the socialist program remains strong. Rosendahl attributes continuing loyalty to four conditions: improvements in the standard of living from to , the uniformity and omnipresence of political communications from the government, a historical emphasis on local participation in the revolution, and the consistency of revolutionary ideals with traditional machista expectations and practices. Through an analysis of ideology and practice in contemporary Cuba, Rosendahl documents how its citizens support the present political system, and how reciprocal economics between households and ideas about gender both reinforce and challenge that system. Rosendahl also explains how those who oppose state socialism resist participation in society through inaction or withdrawal.

Head First Software Development

ISBN: , SKU: , AUTHOR: Pilone, Dan / Miles, Russ, PUBLISHER: O'Reilly Media, Even the best developers have seen well-intentioned software projects fail -- often because the customer kept changing requirements, and end users didn't know how to use the software you developed. Instead of surrendering to these common problems, let Head First Software Development guide you through the best practices of software development. Before you know it, those failed projects will be a thing of the past. With its unique visually rich format, this book pulls together the hard lessons learned by expert software developers over the years. You'll gain essential information about each step of the software development lifecycle -- requirements, design, coding, testing, implementing, and maintenance -- and understand why and how different development processes work. This book is for you if you are: Tired of your customers assuming you're psychic. You'll learn not only how to get good requirements, but how to make sure you're always building the software that customers want (even when they're not sure themselves) Wondering when the other 15 programmers you need to get your project done on time are going to show up. You'll learn how some very simple scheduling and prioritizing will revolutionize your success rate in developing software. Confused about being rational, agile, or a tester. You'll learn not only about the various development methodologies out there, but how to choose a solution that's right for your project. Confused because the way you ran your last project worked so well, but failed miserably this time around. You'll learn how to tackle each project individually, combine lessons you've learned on previous projects with cutting-edge development techniques, and end up withgreat software on every project. Head First Software Development is here to help you learn in a way that your brain likes... and you'll have a blast along the way. Why pick up hundreds of boring books on the philosophy of this approach or the formal techniques required for that one? Stick with Head First Software Development, and your projects will succeed like never before. Go on, get started... you'll learn and have fun. We promise. Acquista Ora

Morgentaler: The Doctor Who Couldn't Turn Away

ISBN: , SKU: , AUTHOR: Pelrine, Eleanor Wright, PUBLISHER: Goodread Biographies, Henry Morgentaler has long been a figure of controversy: his initial decision to establish an abortion clinic in Montreal challenged Canadian law, leading to several trials and a jail sentence--and finally to changes in the law itself. What kind of person is Henry Morgentaler? Why did he choose to defy the laws of the land? Was it idealism? Desire for fame, money, martyrdom? Eleanor Wright Pelrine searches Henry Morgentaler's life for answers. Born in Poland, condemned to a death camp by the Nazis, he managed to survive the Second World War and immigrate to Canada as a young man. She describes his medical practice in a low-income Montreal neighbourhood, and the circumstances that led him to found an abortion clinic there. Finally, she chronicles the decade-long battles that ensued between Morgentaler and law-enforcement authorities. "Morgentaler: The Doctor Who Couldn't Turn Away" is a fascinating account of the difficult life and unending struggles of one of Canada's most controversial figures.

The Primal Blueprint 21-Day Total Body Transformation: A

ISBN: , SKU: , AUTHOR: Sisson, Mark, PUBLISHER: Primal Nutrition, A 21-day step-by-step guide to transforming your body forever, using the proven principles of the best-selling book The Primal Blueprint. After a quick review of the Eight "Key Concepts" that you'll need to understand in order to achieve your genetic ideal weight, energy levels and physical tone, you'll get right into the action items: doing the workouts that provide the best results with the least effort; eating foods that stimulate your body to burn off your fat instead of store it - and discovering where to find them in restaurants, grocery stores, farmers markets or in your home; knowing when and how much to eat so that you lose your cravings for sweets and never really go hungry again; learning how to bolster your immune system with foods you love, so you not only get sick less often, but you reduce your long term risk for disease. Then complete the 21 day's worth of Primal challenges and record them in the journal section. At the end of three weeks, you will be Primal for Life

The Mobile Wave: How Mobile Intelligence Will Change

ISBN: , SKU: , AUTHOR: Saylor, Michael, PUBLISHER: Vanguard Press, In "The Fifth Wave," Michael Saylor argues that mobile intelligence is the fifth great computer wave and that the implications of the mobile devices we carry are just beginning to evolve. But mobile intelligence will be far more transformational than any other of the four computing waves that preceded it--mainframe, mini, PC, and PC with Internet--and it will create tremendous disruption for those who fail to grasp its significance and tremendous opportunities for those who do. Soon, it will be cheaper to learn to read with a tablet than paper, which means every literate person on the planet will have a mobile device from a younger age and will carry it with them everywhere their entire lives. Over five billion people will always be on the network. Mobile will turn retail into theater, make a Harvard-level education accessible to everyone, and bring the global information flow to the most backward village in Africa, leaving us amid so much information we'll need a new Google to search our surroundings. "The Fifth Wave" will distill a variety of changes in the global marketplace that we can all see and feel into a coherent framework for understanding the future that is about to unfold.

The One in the Middle is the Green Kangaroo

ISBN: , SKU: , AUTHOR: Blume, Judy / Aitken, Amy, PUBLISHER: Yearling Books, Lately second grader Freddy Dissel has that left-out kind of feeling. Life can be lonely when you're the middle kid in the family who feels like " the peanut butter part of a sandwich, " squeezed between an older brother and little sister. But now for the first time it's Freddy's chance to show everyone how special he is and, most of all, prove it to himself

Design and Control of Structure of Advanced Carbon Materials

ISBN: , SKU: , AUTHOR: Rand, Brian / Appleyard, Stephen P. / Yardim, M. Ferhat, PUBLISHER: Springer, The review of carbon materials here presented regards them as forming a continuous spectrum, varying in crystallinity and nano?, micro? and macro?texture. The structure?property relationships are discussed to examine how they can be controlled during different processing operations. Processing routes are described to see how they might be varied, modified or invented to meet he needs for new applications. The following key questions are debated: What is intrinsically possible with carbon materials? How do we convert what is intrinsically possible into an engineering product that enhances our quality of life? How do we design and produce materials to satisfy the visions of the engineer?

Population Production and Regulation in the Sea

ISBN: , SKU: , AUTHOR: Cushing, David / Cushing, D. H., PUBLISHER: Cambridge University Press, The self-regulation of fish populations and why some fish stocks flourish and then die away are questions that have fascinated fisheries scientists for decades. In this account, David Cushing shows how the fate of fish larvae, which live close to the centers of production in the sea, has a crucial effect on population regulation. He shows how the timing and development of tidal fronts in particular regions have profound implications for fish and plankton production, which in turn affects whether or not enough of the fish larvae live to adulthood. One of the most interesting points made by the author is how vulnerable fish populations are to climate change, and it is only by understanding these processes that we can hope to recognize the implications of global climate change on marine populations. This book will be essential reading for all those interested in marine ecology and fisheries biology.

Brightest Heaven of Invention: A Christian Guide to Six

ISBN: , SKU: , AUTHOR: Leithart, Peter, PUBLISHER: Canon Press, Shakespeare was, as Caesar says of Cassius, "a great observer," able to see and depict patterns of events and character. He understood how politics is shaped by the clash of men with various colorings of self-interest and idealism, how violence breeds violence, how fragile human beings create masks and disguises for protection, how schemers do the same for advancement, how love can grow out of hate and hate out of love. Dare anyone say that these insights are irrelevant to living in the real world? For many in an older generation, the Bible and the Collected Shakespeare were the two indispensable books, and thus their sense of life and history was shaped by the best and best-told stories. And they were the wiser for it. Literature abstracts from the complex events of life (just as we do every day) and can reveal patterns that are like the patterns of events in the real world. Studying Literature can give us sensitivity to those patterns and lead towards true wisdom. Acquista Ora

Jay Jay the Jet Plane: Hickory Dickory Dock

ISBN: , SKU: , AUTHOR: Chipponeri, Kelli / Karl, Linda / Carl, Linda, PUBLISHER: Price Stern Sloan, Readers will learn how to tell time with the Tarrytown fleet in this board book with an interactive clock. Sweet text adapted to the classic nursery rhyme of Hickory Dickory Dock encourages readers to use the hands on the book to make the clock read the time that is mirrored in the text. A small graphic on each spread also shows the reader the correct time, for independent learning. This format is perfect for Jay Jay fans who are ready to master telling time. Illustrated by Linda Karl.

Timebomb

ISBN: , SKU: , AUTHOR: Seymour, Gerald, PUBLISHER: Overlook TP, Hard on the heels of last year's brilliant thriller, "The Collaborator," comes this excellent multilayered thriller. In , after being fired from a top-secret nuclear facility, a top KGB man buried a nuclear suitcase. Sixteen years later he has found a buyer for it. Traveling with the buyer is an undercover policeman, working for MI6. But as their shadowy journey begins, it becomes clear to a top psychiatrist that their man may be suffering from Stockholm Syndrome and the whole operation is very likely to be thrown into jeopardy. Displaying a fast- paced narrative and an in-depth knowledge of international politics, "Timebomb" is thrilling Seymour to keep a reader up late into the night.

Be a Man!: Becoming the Man God Created You to Be

ISBN: , SKU: , AUTHOR: Richards, Larry, PUBLISHER: Ignatius Press, Men are rediscovering the importance of the spiritual life. And Father Larry Richards is helping them do it. While some writers apply a one-size-fits-all approach to the Christian life, Father Richards draws on his many years of ministry and his own experience as a man to inspire other men as men. In Be a Man, he recounts his struggles to learn true manhood, as well as the inspiring stories of others he has served in his decades as a priest. He tells men how to focus on the right goal, how to live as a beloved son of God, of the need to acknowledge one's faults and to live according to the Holy Spirit, to be a man of true love and of wisdom, to appreciate properly the differences between men and women, to pursue holiness, and to make a difference in the world. Not preachy but direct, Father Richards challenges men to be strong, without putting on a mask of false strength or machismo. He calls men to admit their weaknesses and limitations, while urging them to find strength in faith and genuine love to overcome their sins and faults. Although a celibate priest, he minces no words when it comes to the place of sexuality--for the unmarried man as well as for the married man. He shows that true manliness is not opposed to love but thrives on it. Father Richards stresses that a relationship with Christ reveals the meaning of a man's life and his identity as a man. He inspires men to become the true heroes they long to be--men of authentic courage, compassion and integrity. This is a highly readable book for men by a man who knows how to talk to men about the things that matter most.

The Verbally Abusive Relationship: How to Recognize It and

ISBN: , SKU: , AUTHOR: Evans, Patricia, PUBLISHER: Adams Media Corporation, In this fully expanded and updated third edition of the bestselling classic, you learn why verbal abuse is more widespread than ever, and how you can deal with it. You'll get more of the answers you need to recognize abuse when it happens, respond to abusers safely and appropriately, and most important, lead a happier, healthier life. In two all-new chapters, Evans reveals the Outside Stresses driving the rise in verbal abuse--and shows you how you can mitigate the devastating effects on your relationships. She also outlines the Levels of Abuse that characterize this kind of behavior--from subtle, insidious put-downs that can erode your self-esteem to full-out tantrums of name-calling, screaming, and threatening that can escalate into physical abuse. Drawing from hundreds of real situations suffered by real people just like you, Evans offers strategies, sample scripts, and action plans designed to help you deal with the abuse--and the abuser. This timely new edition of "The Verbally Abusive Relationship, Expanded Third Edition" puts you on the road to recognizing and responding to verbal abuse, one crucial step at a time

Can I Talk to You?

ISBN: , SKU: , AUTHOR: Davis, Linda, PUBLISHER: PublishAmerica, I am the mother of two boys, who are the joy of my life, Devin and Darius. My husband and I have been married for nearly 15 years, now. Our family resides in Hewitt, Texas, a community outside of Waco, Texas. I operate a homebase business (Royal Reflections) as a bridal consultant, event planner, and floral designer. I also work part-time at a local preschool. I credit God for the gift of writing poems. It was truly a talent undiscovered until January . I wanted to type something to my husband to express how I felt. Surprisingly, an expression of words came to life, dancing across the screen with every keystroke. It had creativity that was genuine, fresh, and captivating. Poetry is an art of expression with the ability to breathe life into words. Itas a unique and spirited connection between the writer, reader, and listener. Iave written poems on topics that everyone can relate to. I often write about my life experiences as a wife, Christian, and African-American. Although some of my poems are a little sassy and humorous, I try to penetrate a thought with straight talk. I hope you find my poetry entertaining, as well as inspiring, as I share my joy, pain, fear, sorrow and faith in God.

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