active technologies for network and service management 10th

Active Technologies for Network and Service Management: 10th

ISBN: , SKU: , AUTHOR: Stadler, R. / Stiller, B. / Stadler, Rolf, PUBLISHER: Springer, This book constitutes the refereed proceedings of the 10th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM'99, held in Zurich, Switzerland in October with the topical focus on Active Technologies for Network and Service Management. The 20 revised full papers presented were carefully reviewed and selected from more than 50 submissions. The papers are organized in topical sections on decentralized monitoring and anomaly detection, management components and multi-domain management, the future of SNMP-based management, programmable SNMP-based management, management of programmable and active networks, IT and enterprise management, and management tools.

Service, Service, Service: A Secret Weapon for Your Growing

ISBN: , SKU: , AUTHOR: Albrecht, Steven, PUBLISHER: Adams Media Corporation, For many small and growing businesses, first-rate customer service can often be the key factor between success and failure. In this invaluable volume, service management authority Steven Albrecht shows how to develop the high quality service programs that keep customers coming and leaves the competition in the dust. Service, Service, Service helps you: - Write a real mission statement - Create both evolution and revolution in service quality - Fully understand your customers - Empower your employees - Build customer loyalty Complete with success stories, methods for charting your service cycles, and plans for a service recovery program, Service, Service, Service, can be every business's secret weapon.

Information and Communication Technologies in Tourism

ISBN: , SKU: , AUTHOR: Buhalis, Dimitrios / Tjoa, A. Min / Jafari, Jafar, PUBLISHER: Springer, The proceedings of the conference ENTER - International Conference on Information and Communication Technologies in Tourism - provide an international forum for the discussion of the role of telecommunication and information systems in tourism, inform potential users and people concerned with the importance of such technologies and explain their functioning. The following topics are treated in this volume: Dynamic Marketing Applications Using IT. - Designing Information Systems. - Using the Internet. - Transformation of the Travel Industry. - Re-engineering Management Approaches. - Enhancing Tourism Intermediaries. - New Horizons for Destination Management Systems. - Strategic Management in Tourism. - New IT Uses in Tourism.

The U.S. Postal Service: Status and Prospects of a Public

ISBN: , SKU: , AUTHOR: Tierney, John T., PUBLISHER: Praeger, This detailed, comprehensive volume examines the many problems facing government corporations and their management in general and the Postal Service in particular. Among the topics discussed are the trade-offs between cost control efforts and service performance; rate setting; rate regulation; the impact of new technologies; controversial issues in labor-management negotiations; and the effect of collective bargaining on postal costs and operations. The study also looks at whether the Postal Service is aggressively keeping pace with its major competitors and whether it is successfully meeting the needs of its customers.

Creating and Sustaining a Superior Customer Service

ISBN: , SKU: , AUTHOR: Poisant, Jim / Poisant, James, PUBLISHER: Praeger, Poisant reveals the "secrets" of superior customer service organizations. He redefines the role of management and organizations, taking the reader on a journey and discovering the true nature of superior managers and organizations. Those in management positions who seek to understand how to better motivate their employees and better serve their customers will find the answers they are searching for in these pages. Managers will relearn nearly everything they have been taught about the profession of management. Redefining the criteria of power and success, Poisant supplies a blueprint for survival in a competitive environment. Anyone charged with the management of others will find the approach valuable, as will students and scholars of management.

Remote Sensing and GIS in Ecosystem Management

ISBN: , SKU: , AUTHOR: Sample, V. Alaric / Sample, Al, PUBLISHER: Island Press, Recent advances in remote-sensing technology and the processing of remote-sensing data through geographic information systems (GIS) present ecologists and resource managers with a tremendously valuable tool -- but only if they are able to understand its capabilities and capture its potential."Remote Sensing and GIS in Ecosystem Management" identifies and articulates current and emerging information needs of those involved with the management of forest ecosystems. It explores the potential of remote-sensing/GIS technologies to address those needs, examining: the need for landscape-scale analysis to support forest ecosystem research and management current challenges in the development of remote-sensing/GIS applications case studies of different forest regions in the United States the potential for further development or declassification of military and aerospace remote-sensing/GIS technologies As well as providing important information for ecologists and resource managers, the book will serve as a valuable resource for legislative and judicial policymakers who do not have a technical background in either remote sensing or resource management but who are nonetheless called upon to make decisions regarding the protection and management of forest ecosystems.

Foodservice Mgmnt Study Crs-99-3

ISBN: , SKU: , AUTHOR: Gilmore, Shirley, PUBLISHER: John Wiley & Sons, A thorough and basic guide to management in all areas of food service, this book is unmatched as an aid to operating a foodservice department in a well-organized and efficient manner. Designed for self-study for foodservice employees, it will prove useful to new employees, those switching to management positions, and dietitians or dietary managers in training. Along with comprehensive information for foodservice supervisors, this new edition includes topics related to empowerment, team building, service quality management, management of a diverse workforce, drugs in the workplace, employee retention, expanded sections on unions, and an update on legislation affecting employees. Specifically, the guide will help a student identify personnel management responsibilities of the foodservice supervisor; apply the principles and procedures used to recruit, select, train, and evaluate employees; assess the ongoing relationship between supervisor and employee; and apply theory to the working situation through suggested activities.

Knowledge Management and Virtual Organizations

ISBN: , SKU: , AUTHOR: Malhotra, Yogesh, PUBLISHER: Idea Group Publishing, Based on the completion of the latest knowledge, research and practices, Knowledge Management and Virtual Organizations synthesizes the latest thinking in knowledge management with the design of information technology and the Internet-enabled new organization forms. The major emphasis of this exciting book is on knowledge management, virtual organizations and teams, and success factors for knowledge management and virtual organizations.

Practical Coal Mine Management

ISBN: , SKU: , AUTHOR: Britton, Scott G., PUBLISHER: John Wiley & Sons, A practical, detailed guide to all aspects of the structure, organization, and management of today's coal mining operations, with special emphasis on middle and front-line management. Delineates guidelines for becoming an effective mine manager. Discusses a wide range of techniques for improving mine productivity, labor-management relations, costs, training, and safety.

Marketing Management for Nonprofit Organizations

ISBN: , SKU: , AUTHOR: Sargeant, Adrian, PUBLISHER: Oxford University Press, USA, This book provides a comprehensive overview of the theory behind non-profit marketing, and analyzes key non-profit sectors such as fund-raising, the arts, education, healthcare, and social ideas. Second and third year undergraduate and postgraduate students taking courses in non-profit marketing, service marketing and public sector management will find this volume an invaluable course accompaniment.

Encyclopedia of Japanese Business and Management

ISBN: , SKU: , AUTHOR: Bird, Allan, PUBLISHER: Routledge, Reflecting the multidisciplinary nature of this field, this volume consolidates and contextualizes the leading research and knowledge about the Japanese business system and Japanese management thought and practice. This definitive reference work for the exploration of Japanese business and management will be valuable to scholars and students alike as an essential resource for teaching, an invaluable companion to independent study, and a solid starting point for wider exploration. Entries include: Bubble Economy * Dual Structure Theory * Industrial Efficiency Movement * Japanese Business in the U.S. * Just-In-Time * Kaizen * Lifetime Employment * Mitsubishi Corporation * Quality Control Circles * Total Productive Management * and many more.

Deliverins Xdsl

ISBN: , SKU: , AUTHOR: Harte, Lawrence J., PUBLISHER: McGraw-Hill Companies, Deliver money-making bundled service packages with xDSL A feature-focused, state-of-the-art guide, Delivering xDSL, by Lawrence Harte, tells you exactly why DSL is your best bet for profitably delivering a wide array of services to public phone network users. You'll find out how xDSL stacks up against competing technologies and how DSL technologies differ. Examine the services they offer...how multipletechnologies can co-exist in the system...and how xDSL works with the Internet and other technologies. Explore the applications that make xDSL valuable and the networking equipment required to take advantage of xDSL. Above all, see exactly how you can make money putting it into action.

Before Diversity: 103 Tough Questions & Honest Answers

ISBN: , SKU: , AUTHOR: Truesdell, William H., PUBLISHER: Management Advantage, 103 of the toughest questions on Equal Employment Opportunity, Affirmative Action and Diversity Management for today's employers. Essential for HR professionals and all line managers.

IT Network Administrator

ASL Aviation Holdings DAC owns and operates airlines in Ireland, Belgium, Hungary, France, South Africa and Asia and is a key provider of air cargo transport services to the integrator and postal markets, air passenger transport services, aircraft leasing and other aviation related services. As part of a wider programme of systems improvement and standardisation, ASL Aviation Holdings are now recruiting an IT Network Administrator based in our offices in Swords. Key Accountabilities / Duties / Responsibilities          Maintain the network infrastructure at ASL Airlines, including all servers, firewalls, switches, and other equipment          Upgrade network components as newer technology becomes available          Provide user support for all printer and workstation issues          Ensure that backups of all server data are being performed daily          Rebuild network components when necessary because of network crash or failure          Update Network and Firewall configurations as needed          Oversee Antivirus protection for all computers and servers in the office          Administer E-mail Infrastructure for internal and remote connections          Administer and maintain a disaster recovery location which includes essential file replication and remote access in the event of an emergency          Manage new/existing user accounts for the internal network domain          Oversee the patch management process for all servers and workstations          Set up and support remote email access and general telephone usage on mobile devices Requirements / Special Features          Bachelor’s Degree in Computer Information Systems, Computer Science, MIS,          Work experience in the Information Technology field will be considered;          Minimum 1-2 years’ experience working in information technology field as a  network or systems administrator;          Experience with Virtualization and VMware Stack including Virtual Desktop experience          Network Documentation and HelpDesk level 2 and 3 Experience          Experience with Active directory administration and mixed Windows, Linux Environment          Experience with Enterprise Endpoint Protection products          Understanding of basics of Network Security, Vulnerability Management          Understanding of Automation and Scripting such as MSI Deployment, PowerShell, Ansible, Chef, Puppet Employment Conditions Permanent, full time contract Career development opportunities

Currency Overlay

ISBN: , SKU: , AUTHOR: Record, Neil, PUBLISHER: John Wiley & Sons, Currency overlay is the management of the currency exposure inherent in cross-border institutional investments. Exposure to foreign currencies increases the volatility of their returns, without increasing the returns themselves and academics and consultants recommended that the currency exposure should be stripped out of international portfolios and eliminated as far as practicable. This book provides a comprehensive description of currency overlay, its history and possible future developments and growth, the reason for its emergence, the debates and controversies, the different styles of currency management, and the industry's performance track record. This is a subject of international appeal and is an area of particular growth potential for institutional investors. Coverage includes: The theoretical case for eliminating currency risk in international portfolios The interplay between asset returns and currency returns, and the effect of this on hedging decisions Benchmarks - their construction and strategic role Least-cost passive overlay The structure of the currency market, and its 'inefficiencies' Active overlay styles Active overlay both restricted and unrestricted (currency alpha) Uses diagrams, charts, tables and explanatory boxes to explain concepts

Allied Telesyn CentreCOM CENTRECOM F

Vendo ethernet hub della Allied Telesyn funzionante. di seguito le specifiche: Allied Telesyn CentreCOM Ethernet Hub (AT-F/ST-15) This Series stackable hub is an SNMP-managed fiber hub designed to o ffer maximum fl exibility and redunduncy for both workgroup and departmental concentrator needs. The AT-F is a single building block for both standalone and chassis configurations. This allows networks to be easily built and reconfig-ured at a minimum expense. ?Each AT-F provides six fiber port s and one modular port that provides back-bone or inter-repeater connectivity through multiple types of cable media. Each AT-F is fully self-contained with internal universal power supply, advanced IEEE /Ethernet repeater functionality, diagnostic LED support and comprehensive network management capabilities. The AT-F is based on an ATI-developed ASIC for maximum functionality and reliability. Series stackable hubs are standard-equipped with three types of network management agents. For inexpensive local management, ATI network management support is provided through an ASYNC terminal port. Key Features Type Ethernet Hub Standards and Protocols Remote Management Protocol SNMP Other Features Brand Allied Telesyn Dimensions Width 43.2 cm Weight 4.79 kg Height 1.81 in. Depth 9.93 in. UPC Product MPN MPN AT-F/ST-15 se vi servono altre foto o informazioni fatemi sapere

Fundamentals of Case Management Practice: Skills for the

ISBN: , SKU: , AUTHOR: Summers, Nancy, PUBLISHER: Thomson Brooks/Cole, Become an effective case manager with FUNDAMENTALS OF CASE MANAGEMENT PRACTICE This practical, ahow-toa workbook gives you the practice and information you need to be able to function competently in a social service setting. A step-by-step case management procedure takes you from intake to termination, providing clear directions for each step in the process, practical tips, and practice scenarios taken from real case management situations. The workbook includes actual agency forms that provide with the opportunity to practice using forms similar to those you will use on the job.

The Bar & Beverage Book

ISBN: , SKU: , AUTHOR: Katsigris, Costas / Thomas, Chris, PUBLISHER: John Wiley & Sons, This revised "Fourth Edition" of "The Bar and Beverage Book" has the most up-to-date material you need for managing a beverage operation, including bar equipment, sanitation and bar setup, inventory control, and the importance of planning for profit. This edition features added coverage and expert advice on responsible alcohol service; marketing methods; staffing; the latest spirits, wine, and beer; management practices; and current updates in regulations.

EATON MANUFACTURING - ENVIROMENT SENSOR FOR NETWORK

EATON MANUFACTURING - ENVIROMENT SENSOR FOR NETWORK MANAGEMENT CARDIN - - SU ORDINAZIONE

Managing Smart: 325 High-Performance Tips Every Manager Must

ISBN: , SKU: , AUTHOR: Milgram, Lynne / Treger, Matt / Spector, Alan, PUBLISHER: Gulf Professional Publishing, 'Managing Smart' examines the challenges facing today's management and provides fast, practical answers for solving common workplace situations. It presents step-by-step instructions for mastering more than 300 key real-world management tasks. This condensed business guide includes information on: * Leadership techniques * Labor management * Strategic planning * Time management * Marketing and sales techniques * Career development * Key business concepts * Management tools * Information systems Among many other management topics, 'Managing Smart' also shows you how to: * Set project goals and priorities * Increase efficiency * Comply with employment and labor benefits * Manage finances Management professionals and novices alike will improve their effectiveness, skills, and knowledge with these concise reference tips.

IT Security Specialist

We are looking for an IT Security Specialist The ideal candidate would have extensive IT Security experience (confirmed with strong references) covering the full IT Security spectrum. Key Skills: Fullstack developer; Client/server architectures; Network enigneering; Administration; Web development; Web application technologies, Unix/Windows/OSx vulnerabilities knowledge; Pentest skills; ability to create own audit scripts; Cryptography; Attack scenarios; Active exploiting; Hex debugging; Be familiar with pentesting/network frameworks & software such as Metasploit, nmap, netcat, whireshark, etc.; C/C++ knowledge If you have what it takes and are interested in this position please reply with your resume, motivation letter and references.

Methods and Tools for Software Configuration Management

ISBN: , SKU: , AUTHOR: Whitgift, David, PUBLISHER: John Wiley & Sons, A comprehensive guide to the principles and practice of configuration management--the management of software system components during updating or replacement of elements. Features of commercially available tools are described enabling critical evaluation of their effectiveness. Designed primarily as a reference for professional system designers and project managers, it will also be useful to software engineering students. Covers the entire project lifecycle and goes on to discuss topics such as version management, configuration identification, change control, the software library, automated system building and more.

Affluent for Life

ISBN: , SKU: , AUTHOR: Ridlehuber, Ted, PUBLISHER: Charter Financial Publishing Network, From one of America's most respected authorities on wealth management, a refreshingly straight-forward book that explains the 12 issues essential for expanding and protecting a person's net worth. Affluent for Life informs readers how to increase wealth without taking on uncomfortable risk; how to preserve wealth for children; how to give wealth wisely to charity; and the estate at death. This book explains the concepts and strategies essential for any discussion with financial professionals.

Risk Management: Concepts and Guidance, Third Edition

ISBN: , SKU: , AUTHOR: Pritchard Carl L, PUBLISHER: Esi International, An encyclopedia of risk management tools, this third edition covers the latest perspectives on risk. It focuses on a systematic approach to risk management and highlights specific techniques that enhance organizational risk identification, assessment, and management. Providing a blueprint for assessing and mitigating risk, the book addresses risk processes and practices as well as specific risk management techniques. It includes four appendices that contain information on contractor risk management, list of risk sources, basic probability concepts, quantifying expert judgement, and special notes on software risk. The book concludes with a glossary of terms.

Disease Management: A Systems Approach to Improving Patient

ISBN: , SKU: , AUTHOR: Todd, Warren E. / Nash, David B. / Frist, Bill, PUBLISHER: John Wiley & Sons, DISEASE MANAGEMENT is the first book to bring together systems thinking and organizational structure in a framework for designing, developing, and implementing a comprehensive health management system.

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