unexpected lies
Welcome Back E-Loyalty: How to Keep Customers Coming Back to
ISBN: , SKU: , AUTHOR: Smith, Ellen Reid, PUBLISHER: HarperCollins Publishers, Customer loyalty has always been grounded in human interaction. Years ago, you'd walk into your favorite store and the staff would know your name, they'd remember your favorite brands, and they'd smile, nod, and take pains to make sure you came back. Because you were treated well by a personable, friendly staff--and because you were physically constrained by time and distance to limit yourself to particular stores--you'd go back to the same stores again and again. The reach of the Web and advances in database technology have made this same level of personalized attention attainable by e-tailers thousands of miles away with a virtual staff customers may never meet. With customers now freed of the shackles of distance, they can comparison shop and fill out a profile that introduces a personalized element where e-tailers remember their name and preferences at a level that exceeds what a brick-and-mortar retailer can provide. More than ever, the Web is empowering customers, making them more demanding of a great shopping experience, and consequently more fickle. Today's customers have the world at their fingertips, and keeping them loyal has become even more difficult. This is why websites are failing at an alarming rate. It's more obvious than ever that success lies not only in attracting customers but in retaining them. In "e-Loyalty, Ellen Reid Smith, leading customer loyalty expert and nationally acclaimed speaker, offers the definitive and essential step-by-step guide to creating and managing highly effective online loyalty and retention strategies. Using some of the Internet's leading consumer and business-to-business websites as case examples, shetakes readers from the early stages of implementing e-loyalty marketing programs through budgeting and evaluating their impact. From explaining the key concepts of e-loyalty to advising on critical website design factors, Reid Smith imparts techniques that can be applied by companies of any type or size--from the Fortune 500 companies she is regularly called upon to consult with to Internet start-ups. Most of all, what truly distinguishes Reid Smith is her unwavering focus on not just retaining customers but retaining a company's most valuable customers through customer lifetime value modeling. Her advice will help companies ensure that their retention programs are focused on the most profitable customers since this aspect of online marketing has become the most important issue facing websites worldwide. No matter which segment of the online economy you hail from, this is the essential handbook for initiating, cultivating, and extending that rarest of company assets: e-loyalty.
Libri vari (romanzi, gialli, narrativa)
Vendo libri vari: narrativa, avventura, per ragazzi, gialli, romanzi, etc. Quelli visibili in foto e molti altri, ecco la lista completa. Tutti in ottime condizioni. A un euro l'uno. Anno Santo Piccola guida di Roma A. Calderini-R. Paribeni Milano La Libreria dello Stato-Roma Pensandoci su (guida ai Promessi Sposi) I. Montanelli Storia di Roma Rizzoli Epopea omerica: Iliade e Odissea F. Bartoccini Figure ed episodi del Risorgimento italiano Eneide L.Payne La strana inchiesta dell'ispettore Birkett Longanesi S. Pellico Le mie prigioni G. Verga I Malavoglia " Mastro Don Gesualdo Mitford A caccia d'amore G.Casini Ed. H. Jedin Riforma cattolica o controriforma? Morcelliana C. Richter Il mare d'erba Mondadori F. G.Slanghter Conto alla rovescia TEA Racconti italiani Uomini (5 vol.) Epopea orientale Epopea medievale Epopea rinascimentale Epopea moderna Epopea contemporanea Lynn Il professore G. Green I naufraghi Mondadori A. Fasolato La caduta degli angeli D. Devine La sorgente della paura Giallo Mondadori H. Fleetwood E loro sono la notte Giallo Mondadori Selezione dal libro I grandi successi condensati H. Jedin Introduzione alla storia della chiesa Mocelliana W. Masterson Il vento del becchino Giallo Mondadori J. Philips I sequestrati del Warfield Giallo Garzanti Selezione della narrativa mondiale Attoli Lungo il fiume Gialli Garzanti Ruggieri Non per perdere... Gialli Garzanti Geografia- Per conoscere l'ambiente Macchiavelli Le piste dell'attentato Gialli Garzanti Macchiavelli Passato, presente e chissà Gialli Garzanti Fontebasso Soggiorno obbligato Gialli Garzanti A. MacLean I cannoni di Navarone Bompiani Le grandi civiltà 2 fascicoli+copertina F. N. Kantzenbach Martin Lutero C.Collodi-N.Pelosini Pinocchio Maestro Domenico S.Turan Presunto innocente A. Monda- dori J. Amado La bottega dei miracoli Garzanti Il palio di Rovigo A. Fogazzaro Piccolo mondo antico (con schede critiche e illustrazioni) D.Alighieri La Divina Commedia (versione in prosa) S. Coonts Minotauro Sperling K. Gibran Sabbia e schiuma Acquerelli K. Gallmann Notti africane Mondadori D. Gram-D. Dell'Amico True Lies Mondadori F. Kafka Le metamorfosi e altri racconti N. Avril Sissi J. Gardner Goldeneye Mondadori T. Smith Colpevole di silenzio Harlequin Mondadori M. Joulin Teresa di Lisieux Ed.Paoline N.Hawthorne La lettera scarlatta B.I.T. S. Lapid Professione giornalista La Tartaruga Walpole Il castello di Otranto M.A. Collins Daylight Sperling J.Evanovich Tutto per denaro Sperling A. Petacco Maria Jose' E. Ferri Caterina da Siena M.Zimmer Bradley Magia di luce TEA Nostradamus Nuove interpretazioni fino al DeAgostini K. Mills Il predicatore Sonzogno V. Messori Il miracolo Rizzoli Penelope-ricamo uncinetto cucito maglia M.McBride Hannah e lo sceriffo Harlequin Mondadori A. Simon A nord verso la lunga notte Sonzogno J.Whyte Il sogno di Merlino Piemme F.Fantozzi Notte sul Negev Marsilio T. Holland Il custode del tempo Sperling R. Ampuero Bolero all'Avana Garzanti B. J. Daniels Omicidi a catena Harlequin Mondadori B.Barton Sul filo del rasoio Harlequin Mondadori J.A.Jance L'ottavo errore TEA Dallavalle-Pellai-Terrore Essere donna diventare mamma San Paolo Canto d'Amore-Il cantico dei cantici San Paolo L. McKenna Il profumo della rugiada HarlequinMondadori M. Rodinson Maometto Corriere della Sera I. Iannaccone L'amico di Galileo Sonzogno G. Verasani Quo vadis,baby? L'Espresso C. Bonivento Il celibato sacerdotale San Paolo Casamia Natale Gruppo Idea Donna La religione in Polesine
Oltre 100 dischi vinile musica commerciale anni 90 come
Oltre 100 dischi in vinile di musica commerciale anni 90 come nuovi a 3 euro l'uno. Aida Fear of love (Quadran mix) Andrea Visconti Go! Andrea Visconti Steel D.E.A.R. Talk to me Da Biltz Stay with me Es Imposible No puede ser remix Luca Cangini The butterfly flight (Tenebre / Shrill string / Elettric glass) Cabal Los trofeos de los hombres Dee Rex Soilent green. Roland Brant remix DJ Dado Revenge DJ Ginger Pianosphera Extrema Spirito libre Fabietto DJ feat. F.R.G. Eyes of destiny Lello B Cult E.P. (My gift to you / Right time / Elettro melody) Luca Antolini DJ Incantation Luca Piccini & Emiliano G. present: Progetto Z Sogno Ipnotico Ramset 1 Spirits Super F. Serenity Fabietto Cataneo Flight controller Angel Beats Just a love thing Alex Party Don't give me your life Antico Dreamer-Hoomba Hoomba Arcadia So red the rose Atahualpa El cobra Ayla Liebe (The remixes) Blyzart This is the time (Da Biltz remix) Brain Bug Nightmare C.M Dream universe / After dream Cardenia Happy station Charles Wyne, Nick Perris, Tony D.B., Antika. Idea project E.P. (Paradise butterfly is dead / Virtual shadows / Believe / Omen) Chase Gotta lot of love Chicane Offshore Chicane Saltwater Chris Over the sky Commander Tom Are am eye Confideance It's magic away Connie Nice Dancing in the night Critical Distance Dreaming baby Cy-clone Future brain D.J. Disco Dirty disco dubs (Stamp your feet / That sound) D.J. Max V. Feel for me Dana Dawson 3 is family De'Lacy Hideaway Diver & Ace Mental thing DJ Miko Hot stuff / Lovely lullaby DJ Popeye Chemistry DJ Sakin & Friends Nomansland / Dark man Duke So in love with you Elastic Band If you leave me now Exit Way Welcome to the future / Back to the promised land. Progressive remix Faithless Don't leave Faithless Insomnia Fridge Paradise Future Breeze Why don't you dance with me Gayà I keep on dreaming Gazebo I like Chopin Gillette Mr. personality Hands Of Belli feat. Nancy Edwards ' I Pooh I Pooh Imperio Amor infinitus Indiana Tears on my face (I can see the rain) Jamie Dee Dreaming blue Jamie Dee So good Joy Vincent Loving you K.S. Phaedra K3M feat. Sheena Jefferson Don't stop the music Kike Boy + Demolition Basic KMC feat. Dhany Somebody to touch me Komakino I can't stop the motion La Fortuna Baby be kind / No puedo mas (Molinaro mix) Lotus Eye Enchanted (Gianni Parrini remix) Magnolia Turn away Mato Grosso Pyramid May 23 feat. Joann Get out of here Mephisto My love Milli Vanilli All or nothing Mimosa It's so cool Modern Talking Brother Louie '98 Moonman (Ferry Corsten) E.P. (Don't be afraid / Galaxia / Marsfire) Moratto Radar system (picture disc) More 4 ever with me Naif A dream today Newmill As long as ? Odyssey Move your body Onda del Futuro feat. Yps Storia d'amore Ondina Into the night Orange Blue If you wanna be (Aladino mix) Oxid Heaven Piet Blank & Jaspa Jones After love PNC Help EP (Help / Wrapped around the rave) Pulstar Blue lemonade Q-Tex Lies Real McCoy Another night Ronnie Money feat. Jeffrey Jey Don't you know (the devil's smiling) Ruffneck feat. Yavahn Everybody be somebody Scooter How much is the fish? Scooter Rebel yell Serious Danger High noon Smoke Smoke Sophisticate Music Sunbeam Love is paradise Sweetbox feat Tempest Booyah (here we go) The Alternative Creators The beast The Soundlovers Surrender U96 Club bizarre VR2DM Ding dang dong Wings Of Jou Never tell me no X-Static feat. Long Leg Move me up Magnolia You can say goodbye