relationship
SALES - LEAD GENERATION - PART TIME 20 ORE
Webhelp, multinazionale operante nel settore del Customer Relationship Management, ricerca per lo staff interno una risorsa da inserire per la posizione di Sales per azienda del Settore IT. Stiamo cercando una persona proattiva e con spiccate capacità comunicative. Alla persona selezionata verrà consegnata una lista di aziende che dovranno essere contattate con lo scopo di proporre sistemi di software legati al brand. L’obiettivo è dunque quella di creare nuove opportunità di contatto riuscendo a concretizzare 10 opportunità al mese. Ogni nuova opportunità verrà poi segnalata ed inoltrata al commerciale di riferimento che ultimerà il processo. Skills: - Ottima conoscenza della lingua Inglese - Spiccate capacità di vendita (bant) - Buona Conoscenza mondo IT - Dinamicità, proattività - Sales Force Sede: stazione centrale Blend Tower Orario: Part time 20ore, 4 al giorno La tua Privacy: Tutti i Dati personali condivisi con Webhelp quando ci si applica ad una posizione verranno raccolti esclusivamente per il processo di assunzione e verranno utilizzati esclusivamente per questo scopo. Potrebbe essere necessario condividere i dati personali dell'utente, come i dati di identificazione, i dati relativi alla vita (CV, documenti didattici) con i nostri clienti o con altre entità del gruppo Webhelp. In tal caso, qualsiasi trasferimento verrà effettuato in base a stringenti accordi aziendali vincolanti, inclusa la clausola relativa agli standard UE. Per alcune posizioni particolari, potrebbe essere necessario effettuare un processo decisionale automatizzato. Avete il diritto di accedere ai vostri dati, presentare un reclamo all'autorità di vigilanza o richiedere l'accesso, la rettifica, la cancellazione dei dati personali, la limitazione del trattamento che vi riguarda, di opporsi al trattamento e il diritto alla portabilità dei dati. Puoi contattare il nostro responsabile della protezione alla casella email dedicata. Tutti i dati relativi alla tua richiesta verranno distrutti non appena sarà chiaro che un'offerta di lavoro non sarà effettuata a meno che tu non richieda a noi di conservare i tuoi dati per altri due anni. Per ulteriori informazioni relative alla nostra azienda ed al nostro gruppo vi consigliamo di visitare il nostro sito internet www.webhelp.com
Integrity Selling for the 21st Century: How to Sell the Way
ISBN: , SKU: , AUTHOR: Willingham, Ron, PUBLISHER: Crown Business, "I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher." -- Ron Willingham If you've tried manipulative, self-focused selling techniques that demean you and your customer, if you've ever wondered if selling could be more than just talking people into buying, then "Integrity Selling for the 21st Century" is the book for you. Its concept is simple: Only by getting to know your customers and their needs -- and believing that you can meet those needs -- will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales. Since the publication of Ron Willingham's enormously successful first book, "Integrity Selling," his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the "New York Times." In his new book, "Integrity Selling for the 21st Century," Willingham explains how his selling system relates to today's business climate -- when the need for integrity is greater than ever before. "Integrity Selling for the 21st Century" teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you've established your own goals and personality traits, you'll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship. Drawing upon Willingham's years of experience and success stories from sales forces of the more than companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.
The Hellhound of Wall Street: How Ferdinand Pecora's
ISBN: , SKU: , AUTHOR: Perino, Michael, PUBLISHER: Penguin Press, A gripping account of the underdog Senate lawyer who unmasked the financial wrongdoing that led to the Crash of and forever changed the relationship between Washington and Wall Street. In "The Hellhound of Wall Street," Michael Perino recounts in riveting detail the hearings that put Wall Street on trial for the Great Crash. Never before in American history had so many financial titans been called to account before the public, and they had come within a few weeks of emerging unscathed. By the time Ferdinand Pecora, a Sicilian immigrant and former New York prosecutor, took over as chief counsel, the investigation had dragged on ineffectively for nearly a year and was universally written off as dead. "The Hellhound of Wall Street" provides a minute-by-minute account of the ten dramatic days when Pecora turned the hearings around, cross- examining the officers of National City Bank (today's Citigroup), particularly its chairman, Charles Mitchell, one of the best known bankers of his day. Mitchell strode into the hearing room in obvious disdain for the proceedings, but he left utterly disgraced. Pecora's rigorous questioning revealed that City Bank was guilty of shocking financial abuses, from selling worthless bonds to manipulating its stock price. Most offensive of all was the excessive compensation and bonuses awarded to its executives for peddling shoddy securities to the American public. Pecora became an unlikely hero to a beleaguered nation. The man whom the press called "the hellhound of Wall Street" was the son of a struggling factory worker. Precocious and determined, he became one of New York's few Italian American lawyers at a time when Italians were frequently stereotyped as anarchic criminals. The image of an immigrant lawyer challenging a blue-blooded Wall Street tycoon was just one more sign that a fundamental shift was taking place in America. By creating the sensational headlines needed to galvanize public opinion for reform, the Pecora hearings spurred Congress to take unprecedented steps to rein in the freewheeling banking industry and led directly to the New Deal's landmark economic reforms. A gripping courtroom drama with remarkable contemporary relevance, "The Hellhound of Wall Street" brings to life a crucial turning point in American financial history.
Preventing Patient Suicide: Clinical Assessment and
ISBN: , SKU: , AUTHOR: Simon, Robert I., PUBLISHER: American Psychiatric Publishing, Inc., Today's psychiatrists practice in an environment that poses difficult challenges. Both treatment time and duration are limited by insurance requirements; many facilities are understaffed; split treatment arrangements are typical; and high-risk, acutely suicidal patients are admitted to inpatient units for short lengths of stay. In addition, law now plays a pervasive role in the practice of psychiatry. The doctor-patient relationship is no longer defined solely by the involved parties. Clinicians must juggle these requirements and limitations while providing the very best care to their patients, especially those at high risk. "Preventing Patient Suicide: Clinical Assessment and Management" provides the wisdom of Dr. Robert I. Simon's vast clinical experience, combined with the latest insights from the evidence-based psychiatric literature, to offer a cutting-edge survey of suicide prevention and management techniques. The author: Addresses sudden improvement in high-risk suicidal patients, a phenomenon both common and perilous, with techniques for determining whether the improvement is real or feigned. Explores in depth the misuse of suicide risk assessment forms, with emphasis on their inherent limitations. Examines the many entrenched myths and traditions about suicide, exposing them to the critical light of evidence-based medicine, including the concept of "imminent suicide risk" and the myth of "passive suicide ideation." Discusses the continuum of chronic and acute high-risk suicidal patients, the fluidity with which one can become the other, and the difficulty in assessing these patients. Explores how the law and psychiatry interact in frequently occurring clinical situations, and the importance of therapeutic risk management. In addition, the book contains a variety of features that illuminate the subject and enhance the reader's understanding, including: Inclusion of illustrative case studies, combined with commentary on commonly occurring but complex clinical situations. Key points at the end of each chapter that identify critical information. A Suicide Risk Assessment Self-Test, a teaching instrument that consists of fifty questions designed to enhance clinician suicide risk assessment by incorporating evidence-based risk and protective factors. Dr. Simon provides a nuanced, empathic, yet pragmatic perspective on identifying, assessing, and managing the suicidal patient while successfully navigating a complex legal and clinical environment that poses its own risks to the practitioner.
The Pixar Touch: The Making of a Company
ISBN: , SKU: , AUTHOR: Price, David A. / Drummond, David, PUBLISHER: Tantor Media, The Pixar Touch is a story of technical innovation that revolutionized animation, transforming hand-drawn cel animation into computer-generated 3-D graphics. It is a triumphant business story of a company that began with a dream, remained true to the ideals of its founders-antibureaucratic and artist driven-and ended up a multibillion-dollar success. We meet Pixar's technical genius and founding CEO, Ed Catmull, who, inspired by Disney's Peter Pan and Pinocchio, dreamed of becoming an animator; however, realizing he would never be good enough, he instead enrolled in the then new field of computer science at the University of Utah. It was Catmull who founded the computer graphics lab at the New York Institute of Technology and who wound up at Lucasfilm during the first Star Wars trilogy, running the computer graphics department. He also found a patron in Steve Jobs, just ousted from Apple Computer, who bought Pixar for five million dollars. Catmull went on to win four Academy Awards for his technical feats and helped to create some of the key computer-generated imagery software that animators rely on today. David A. Price also writes about John Lasseter, who catapulted himself from unemployed animator to one of the most powerful figures in American filmmaking; animation was the only thing he ever wanted to do (he was inspired by Disney's The Sword in the Stone), and Price's book shows how Lasseter transformed computer animation from a novelty into an art form. The author writes as well about Steve Jobs, as volatile a figure as a Shakespearean monarch.Based on interviews with dozens of insiders, The Pixar Touch examines the early wildcat years, when computer animation was thought of as the lunatic fringe of the medium. We also see the studio at work today-how its writers, directors, and animators make their astonishing, and astonishingly popular, films. The book also delves into Pixar's corporate feuds: between Lasseter and his former champion, Jeffrey Katzenberg (A Bug's Life versus Antz), and between Jobs and Michael Eisner. Finally, Price explores Pixar's complex relationship with the Walt Disney Company as it transformed itself from a Disney satellite into the $7.4 billion jewel in the Disney crown.
Whoopi Goldberg: Her Journey from Poverty to Megastardom
ISBN: , SKU: , AUTHOR: Parrish, James Robert / Parish, James Robert, PUBLISHER: Birch Lane Press, Karen Johnson, born in , was raised by her mother in the racially mixed Chelsea district of New York City. By ninth grade she had quit school and spent most of her time in Central Park searching for drugs. While Karen Johnson's experiences may seem like many urban horror stories, hers took a dramatic turn the day she decided to move west and change her name to Whoopi Goldberg. Relocating to San Diego with Alexandrea, her daughter from her first marriage to her drug counselor, was not easy. She lived on welfare and scrambled for whatever jobs she could get, including work as a bricklayer and a makeup artist for a mortician. While in San Diego, Whoopi joined an improvisational troupe where she honed her comedic talents. She began doing standup comedy, eventually moving to San Francisco, where her one-woman program was discovered by director/producer Mike Nichols. Nichols brought her show to Broadway, and she won a Grammy for it. But her big break came when Steven Spielberg cast Whoopi in the demanding role of Celle in the film version of Alice Walker's novel The Color Purple, a performance that won a Golden Globe award and an Oscar nomination. She went on to win an Academy Award for her role in Ghost. Whoopi Goldberg had finally made it big. Whoopi Goldberg: Her Journey From Poverty to Mega-Stardom goes behind the scenes to examine: - How her secret romance with married actor Ted Danson climaxed in the "notorious" Friars club roast - Whoopi's confrontation with her absentee father, who died of AIDS in - Her three failed marriages and her once troubled relationship with her daughter - Her legendary feud with Disney studio management over the making of Sister Act -Why her precedent-setting hosting of the Academy Awards ceremonies in and set the film industry on edge - Her verbal confrontations with prominent African Americans, including Jesse Jackson and Spike Lee This insightful biography traces the life and career of this multitalented artist, exploring what makes her tick, how her irreverent and irrepressible persona gets her into trouble, why she is such a workaholic, and how this unconventional lady has earned the unexpected reputation as a femme fatale.
Finding the Best and the Brightest: A Guide to Recruiting,
ISBN: , SKU: , AUTHOR: Thoms, Peg A., PUBLISHER: Praeger Publishers, We all choose our leaders. We hire them to run our companies. We vote them into office. We appoint them to committees. We decide to work for, serve, and follow them. In fact, all leadership is relative; by taking direction or orders, going to bat or war, marching behind, listening, and agreeing, we are choosing to allow another individual to lead us. Whether the stage is a corporation, a country, a club, a school, or any other organization, effective leaders matter. Yet despite such high-profile examples of leadership disasters--from the California recall of Gray Davis to the fall of such business titans as Ken Lay and Sam Waksal--we continue to choose, hire, and elect poor leaders. Finding the Best and the Brightest explores this phenomenon in business, politics, and other sectors of society, and proposes an antidote--an approach to choosing leaders based on a set of criteria designed to align individual qualities with organizational or institutional goals. Peg Thoms challenges the popular trend toward "transformational" leadership, which focuses on identifying universal characteristics, arguing instead that leadership must be developed in context. Many organizations, for example, need "operational" leaders who can focus on present-day tasks, such as designing superior products and delivering exceptional customer service, and not inspirational or "visionary" leaders, whose otherwise admirable qualities might be ill-suited to the challenges at hand. Outlining six typical leadership search scenarios--from school principal to hospital CEO--Thoms shows readers how to identify the traits and behaviors that are most essential for the position and how to structure interviews and other search techniques to elicit the most informative responses and home in on the best candidates. She also reminds us that many organizations fail not because they can't find good leaders but because they can't keep them, and offers strategies to promote leadership development. Whether you are an executive giving the nod to a new department head, a concerned citizen casting your vote for a municipal councilman, a club member choosing a new president, or an aspiring leader deciding which offer will provide the greatest growth opportunities, Finding the Best and the Brightest offers fresh insights on the dynamic relationship between leaders and those who follow them.
John Keats:,
ISBN: , SKU: , AUTHOR: Bate, W. Jackson / Bate, Walter Jackson, PUBLISHER: Belknap Press, The life of Keats provides a unique opportunity for the study of literary greatness and of what permits or encourages its development. Its interest is deeply human and moral, in the most capacious sense of the words. In this authoritative biography--the first full-length life of Keats in almost forty years--the man and the poet are portrayed with rare insight and sympathy. In spite of a scarcity of factual data for his early years, the materials for Keats's life are nevertheless unusually full. Since most of his early poetry has survived, his artistic development can be observed more closely than is possible with most writers; and there are times during the period of his greatest creativity when his personal as well as his artistic life can be followed week by week. The development of Keats's poetic craftsmanship proceeds simultaneously with the steady growth of qualities of mind and character. Mr. Bate has been concerned to show the organic relationship between the poet's art and his larger, more broadly humane development. Keats's great personal appeal--his spontaneity, vigor, playfulness, and affection--are movingly recreated; at the same time, his valiant attempt to solve the problem faced by all modern poets when they attempt to achieve originality and amplitude in the presence of their great artistic heritage is perceptively presented. In discussing this matter, Mr. Bate says, "The pressure of this anxiety and the variety of reactions to it constitute one of the great unexplored factors in the history of the arts since . And in no major poet, near the beginning of the modern era, is this problem met more directly than it is in Keats. The way in which Keats wassomehow able, after the age of twenty-two, to confront this dilemma, and to transcend it, has fascinated every major poet who has used the English language since Keats's death and also every major critic since the Victorian era." Mr. Bate has availed himself of all new biographical materials, published and unpublished, and has used them selectively and without ostentation, concentrating on the things that were meaningful to Keats. Similarly, his discussions of the poetry are not buried beneath the controversies of previous critics. He approaches the poems freshly and directly, showing their relation to Keats's experience and emotions, to premises and values already explored in the biographical narrative. The result is a book of many dimensions, not a restricted critical or biographical study but a fully integrated whole.
Psychology for Midwives: Pregnancy, Childbirth and
ISBN: , SKU: , AUTHOR: Raynor, Maureen / Raynor Maureen / England Carole, PUBLISHER: Open University Press, "Psychology for Midwives"" is an excellent aid in grasping the key concepts of psychology in a focused way, clearly demonstrating how the key concepts can be used within modern day midwifery practice settings. This is an easy to use, informative guide, with up to date sources of evidence." Kimberley Skinner, Student Midwife, Anglia Ruskin University, UK "Communication isn't just about giving information. It is about creating relationships. This book is studded with academic references, but can also help midwives understand and interact with their clients in a satisfying way." Sheila Kitzinger, Honorary Professor at Thames Valley University, UK "A well set out book comprising a comprehensive list of relevant contents... Of particular note is the use of case vinaigrettes, stories, reflective activities and summaries of key points... The content of the book reflect a range of contemporary theoretical approaches and subject areas." Maria Barrell, University of Northumbria, UK" ""This is an excellent book which focuses on the underlying psychological factors that influence and guide women through pregnancy, childbirth and puerperium. There are clear descriptions of relevant theories and current research, supported by case studies which offer real life insight into issues such as how women feel during and after pregnancy... The book covers areas that will affect everyone such as the development of relationships and emotions, covering not only the women but their support networks including family and birth partners." Jane Mills, Student Midwife, Keele University, UK" This accessible, evidence-based book explores how important it is for midwives to understand the psychological aspects of care, in order to create positive experiences for mothers and families. The book provides simple explanations for why psychological care matters in midwifery practice and uses different theoretical perspectives of psychology to illustrate how it fundamentally contributes to good midwifery practice. The book addresses many core concepts and principles of psychology, including: Mother-midwife relationship Emotions during the childbearing continuum Perinatal mental illness Communications in midwifery practice The birth environment Stress and anxiety Providing support to families Attachment and bonding Reflective questions, activities, illustrations, tables, summary boxes and a glossary help readers navigate the book. One of the first books of its kind, "Psychology for Midwives" is essential reading for all midwives, students and allied health care professionals interested in the psychological dimensions of childbearing.
Corporate Insurance Broker
Make It Cheaper has been helping to put a smile on the face of British businesses since – and that’s something we continue to strive for every day. So how do we do it? In a nutshell, our service takes the hassle out of shopping around for better deals on electricity, gas, insurance, telecoms and water. Our incredible people, coupled with the great service we provide, have made us the biggest (and best!) energy broker for SME’s in the UK which is why we are trusted by Go Compare, MoneySupermarket and uSwitch to look after their business customers. We are continually growing our Insurance customer base and through an exciting new project will be fulfilling an ambitious growth plan over the next three years. The Insurance team is responsible for building excellent rapport with new and existing customers as well as though who are introduced from our Energy and Telecoms teams. The Insurance broker will be a key part of our growth and will be responsible for look-ing after Commercial Insurance customers from quotation and policy sale through to renewal to build a long-term customer relationship. Of utmost importance is dealing with large to very large business customers who have more complex insurance requirements and demand a different level of knowledge and insurance experience from their Insurance Broker. Duties and responsibilities • Building and maintaining strong business relationships with clients • Discussing, assessing and advising on clients' current and future insurance needs with strong negotiation skills • Taking ownership of diary management; scheduling and attending meetings • Researching insurance policies and products for suitability to both the business and clients • Existing relationships with Insurers and Underwriters with ability to negotiate policy terms and costs with insurance providers • Arranging insurance cover for clients with the insurance provider • Developing key relationships with customers who use Make it Cheaper for other services Identifying ways to improve customer experience • Meeting regulatory standards, including Data Protection and FCA guidelines Minimum of 3 years, ideally 5 years Commercial Insurance Broking experience • Preferably Dip CII qualified or progress towards • Experience of dealing with large commercial clients • Existing relationships with Insurers and Underwriters with ability to negotiate policy terms and costs with insurance providers • Proven sales ability in winning new business deals of all sizes with demonstrable conversion rates • Experience of Agricultural Insurance desirable (but not essential) • Exceptional written English skills • Excellent telephone manner • Experience of taking referrals from junior members of staff, preferable but not essential Based in the City of London £
War Horse
ISBN: , SKU: , AUTHOR: Morpurgo, Michael, PUBLISHER: Egmont Books (UK), Brimming with more than 140 dramatic images, this is the stunning, visual companion to Steven Spielberg's epic adventure, set in rural England and Europe, about a young man and his horse and their separate journeys through the battlefields of the First World War. One of the great stories of friendship and war, the successful novel "War Horse" not only inspired the award-winning stage play, but also inspired one of the great directors in film history to commit his talent, vision, and resources to make this extraordinary movie, which was shot in the countryside of England. "I first fell in love with the story of "War Horse" because I was moved by the relationship between a boy and an animal in Michael Morpurgo's novel and the screenplay by Richard Curtis and Lee Hall," writes Steven Spielberg in his foreword. "But, ultimately, I made it because of what the book and the screenplay say about courage. I t is about the courage of the horse Joey and what he endures to survive, and the courage of Albert in his attempt to find his best friend in a time of war. With every frame of this film, it was my hope to issue a call for courage in our daily lives. A call to 'be brave.'" Additional forewords by producer Kathleen Kennedy, novelist Michael Morpurgo, and co-screenwriter Richard Curtis reveal their feelings about the story and the process of moving it from page to screen. The main body of the book is divided into three sections: Part 1: "Joey's Journey"--A visual retelling, along with script excerpts and filmmakers' comments, of the journey taken by Joey, the horse trained by his beloved Albert, from the striking verdant countryside of Dartmoor, Devon, to training in the British cavalry, to trench warfare in France. Part 2: "The Making of War Horse"--An insider's glimpse of the movie-making process highlighted with fascinating insights from the international cast and the crew about the casting, locations, costumes, horse training, and much more. Part 3: "The History of War Horses"--An illuminating section on the role of horses in battle, illustrated with iconic images from history, vivid drawings, paintings and photographs. This beautiful book is a testament to what can be done when people become impassioned about a goal. As producer Kathleen Kennedy expresses in her foreword: ""War Horse" was one of those unusual productions that comes together in an incredibly short time, and for all the right reasons. Everyone involved understood the film's potential, the richness of the characters, the depth of emotion, and the strength of the story's message."
Regret: The Persistence of the Possible
ISBN: , SKU: , AUTHOR: Landman, Janet, PUBLISHER: Oxford University Press, USA, "We are a people who do not want to keep much of the past in our heads," Lillian Hellman once wrote. "It is considered unhealthy in America to remember mistakes, neurotic to think about them, psychotic to dwell upon them." Yet who in their lifetime has never regretted a lost love, a missed opportunity, a path not taken? Indeed, regret is perhaps a universal experience, but while poets and novelists have long explored its complexities, very little has been written from a scholarly perspective that examines this emotion. Now, in Regret, Janet Landman takes a lively and perceptive look at this multifaceted phenomenon. Much as Anthony Storr did in his best-selling Solitude, Landman here provides an insightful anatomy of an emotion, ranging far and wide to illuminate the nature of regret--what it is, how it changes you, how you experience it. She draws on a breathtaking variety of sources, ranging from psychology, economics, philosophy, and anthropology, to classic works of literature. We learn what people regret most--lack of education comes first, followed by employment, marriage, and children--and how regret differs from other emotions, such as remorse, disappointment, sadness, or guilt. In one of the most fascinating sections, Landman examines four "worldviews" of regret--the Romantic, the Tragic, the Comic, and the Ironic--as exemplified in four major novels: Great Expectations, Notes From Underground, The Ambassadors, and Mrs. Dalloway. In Dostoevsky, for instance, regret is a "poison of unfulfilled desires turned inward," destructive, incurable. Though it is common to regard regret as painful and destructive--being "stuck in the past" or "ruled by emotions"--Landman reveals some surprising benefits. At best regret is a dynamic changing process--one can transcend regret, and thus transform the self. In Anne Tyler's Breathing Lessons, for example, we witness how the characters Ira and Maggie Moran find themselves ready to move forward in their relationship only after they have accepted life's limits and losses without resignation or despair. "It is a good thing," Landman writes, "that the human mind is not limited by what actually exists, but works in such a way that it draws comparisons between what happens and what might have happened. It is in this ability to imagine alternatives, and the capacity to care about the particularities of experience, that we accomplish the task of becoming fully human." For anyone who has ever questioned, experienced, or avoided regret, here is a provocative and challenging look at this enduring emotion.
Touching Winter
ISBN: , SKU: , AUTHOR: Rozelle, Ron, PUBLISHER: Texas Christian University Press, Ron Rozelle's new novel, Touching Winter, is a four-part-evocation of memory and place and the yearning for home. Each part of the novel begins with a meditation on one aspect of the protagonist's life as he watches the unpredictable weather of East Texas. When Will was a young boy, he and his grandfather enjoyed being out in the spectacular East Texas storms. These sessions taught Will many things about life--ranching, weather, character, how to be a man--and bound Will to the family land and to his grandfather. Only at the ranch does Will feel like the person he was, or would like to be, before wrong decisions turned his life down an entirely different path. A powerful, early romance proved disastrous, and the relationship haunts him. To compensate for lost love, Will carved a niche for himself in the competitive concrete industry, inventing a technique to make mixing trucks more efficient and becoming wealthier than he could have dreamed. His marriage to a Houston socialite is thin and brittle, unsatisfying for his wife, Lauren, and for himself. Their daughter Aimee lives in California, as far away from her family as possible. As Will ages, he turns to the ranch as a place of clarity in times of crisis, eventually moving back there entirely. He exchanges the public life he and Lauren led in Houston for the simplicity of walks along the rustic fence, lunch with old friends at the town's only diner, and long evenings on the porch watching the stars. Along the way, a fierce, red-breasted hawk comes to represent the spiritual for Will, and he is forced to face the consequences of earlier decisions. "After his soup and crackers he came out here, not interested in the inane offerings ontelevision on such a splendid night. All those years away from here-down in the flat, concrete and steel landscape of Houston--he missed this porch. These hills. These stars. This porch swing, and the larger one that once hung here. He finds Orion, the hunter, in a sky packed with stars. It is a clear, cool night that often precedes a big norther, as if Nature has done a good cleaning, making sure everything is scrubbed bright before the onslaught of a particularly rambunctious visitor. He listens for geese; hopes for them. For the reassurance of their presence, of things moving along... None yet. So far there's just been the sound of a car as it passes, and the slight rustling of leaves in the giant cottonwood that was already old before he was born."
One Amazing Thing
ISBN: , SKU: , AUTHOR: Divakaruni, Chitra Banerjee, PUBLISHER: Hyperion Books, "Divakaruni is a brilliant storyteller; she illuminates the world with her artistry; and shakes the reader with her love." --Junot Diaz Late afternoon sun sneaks through the windows of a passport and visa office in an unnamed American city. Most customers and even most office workers have come and gone, but nine people remain. A punky teenager with an unexpected gift. An upper-class Caucasian couple whose relationship is disintegrating. A young Muslim-American man struggling with the fallout of 9/11. A graduate student haunted by a question about love. An African-American ex-soldier searching for redemption. A Chinese grandmother with a secret past. And two visa office workers on the verge of an adulterous affair. When an earthquake rips through the afternoon lull, trapping these nine characters together, their focus first jolts to their collective struggle to survive. There's little food. The office begins to flood. Then, at a moment when the psychological and emotional stress seems nearly too much for them to bear, the young graduate student suggests that each tell a personal tale, "one amazing thing" from their lives, which they have never told anyone before. And as their surprising stories of romance, marriage, family, political upheaval, and self-discovery unfold against the urgency of their life-or-death circumstances, the novel proves the transcendent power of stories and the meaningfulness of human expression itself. From Chitra Divakaruni, author of such finely wrought, bestselling novels as Sister of My Heart, The Palace of Illusions, and The Mistress of Spices, comes her most compelling and transporting story to date. One Amazing Thing is a passionate creation about survival--and about the reasons to survive. Praise for One Amazing Thing "The plot of Chitra Banerjee Divakaruni's new novel could be ripped from the horrifying headlines about Haiti in a strange case of art imitating life....One Amazing Thing, which was written well before the Haiti earthquake, is receiving high praise." --USA Today "The appeal of these life stories, like that of Chaucer's Canterbury Tales, is that they throw the spotlight onto varied lives, each with its own joys and miseries. Together, the stories show how easy it is to divert young lives into unforeseen and restrictive channels, and how hard it is for people to realize their early dreams. Their shared experiences and fears form the frame that holds together this compendium of short stories into an absorbing novel....At the end of her novel, her readers are fully engaged in what will happen to those nine people." --Washington Post "Hauntingly beautiful....One Amazing Thing is a page-turner with high drama, elegant writing, and lots of helpful tips for teamwork in a crisis." --Houston Chronicle "Her fiction is so intimate that it often seems as if cultural context is irrelevant. Her character's dreams and disappointment
Alumni Manager
EIT RawMaterials seeks an Alumni Manager About us EIT RawMaterials, initiated and funded by the European Institute of Innovation and Technology (EIT), a body of the European Union, is the largest consortium in the raw materials sector worldwide. EIT RawMaterials unites more than 120 core and associate partners and 190 project partners from industry, research institutions and higher education from over 20 EU countries. They collaborate on finding new, innovative solutions to improving the raw materials sector along the entire value chain – from extraction to processing, recycling and reuse. The EIT RawMaterials Alumni creates new events, new services and new opportunities for people in the EIT RawMaterials community to continue to connect with each other and increases access to existing EIT RawMaterials events and services. Our mission is to support and complement the work of EIT RawMaterials, add value for individual alumni members, the Knowledge and Innovation Community (KIC) as a whole and more widely to EIT and the raw materials sector, and to contribute to the long-term legacy of EIT RawMaterials. EIT RawMaterials Alumni is for everyone who has a relationship with EIT RawMaterials, including current and past participants in: Masters and PhD programmes, Lifelong Learning courses and Wider Society Learning activities Business creation activities such as Business Ideas Competitions, Start-up & SME booster funding and Accelerator programmes EIT RawMaterials partners and their staff EIT RawMaterials staff Members of other KICS and the wider raw materials sector who have an interest in connecting and collaborating with EIT RawMaterials alumni We started work to develop an alumni association in and have recruited a volunteer Board and have developed a three year strategy and an action plan for . We have already signed up around 200 alumni, some of whom have already taken part in events and the Board has decided on the name EIT RawMaterials Alumni. To enable EIT RawMaterials Alumni to develop further we are looking for an Alumni Manager. The Alumni Manager will be responsible for the overall coordination and management of EIT RawMaterials Alumniactivities. The alumni manager will: Support EIT RawMaterials in developing the alumni network, promoting interaction with other stakeholders in the EIT RawMaterials communityand in implementing plans for events, information services and working towards a mentoring programme Organise, attend and participate in alumni events Introduce the necessary software platform to manage a database, communications and website Keep members informed and provide tailored news and information through the website, newsletter and social media on events, courses, publications etc (within and beyond EIT RawMaterials) Support the EIT RawMaterials AlumniBoard to implement plans and to manage Board meetings and communications Coordinate closely with the Board and with EIT RawMaterials Document and follow up on important actions and decisions from meetings Maintain and develop relations with EIT and with other EIT KICs and in particular their alumni associations Provide written and/or verbal reports to the Management and Executive Board on regular occasions Travel across Europe. Qualifications and experience An academic degree 5 years professional experience incl. experience of working in a complex organisation Background in alumni work High English-language proficiency (level C1) with excellent verbal, written and presentation skills Very good organisation and coordination skills including attention to detail and multitasking A combination of drive, tenacity and diplomacy Experience using computers for a variety of tasks Competency in Microsoft applications including Word, Excel and Outlook. Additional information The Alumni Manager (m/f) will be employed by EIT Raw Materials GmbH and based at our Headquarters in Berlin. They will report to the Director of Education. It is a full-time position, with a permanent contract, starting as soon as possible. Application deadline: 10 February .
The Average Human
ISBN: , SKU: , AUTHOR: Toby-Potter, Ellen / Potter, Ellen, PUBLISHER: MacAdam/Cage Publishing, Every small town in America has one: the family whose daughters are perpetually pregnant and whose sons go directly from the eleventh grade to the county lock-up. In the town of Loomis, in rural New York, that family is the Mayborns. Long haunted by accusations of incest and infanticide, the Mayborns have become a tribal clan of pariahs, with a roster of monstrosities attached to their name. June Mayborn, a fourteen-year-old with a preternatural sense of smell and a dubious code of morals, has an affair with a married candy-store owner. When the affair sours, June sets a deadly fire, accidentally killing an elderly man who had, over a decade before, established a cult-like commune in the foothills of Loomis. The subsequent funeral draws the beautiful and capricious Iris Utter, whose two-year-old son went missing from Loomis eight years earlier. Both Iris and her somber sixteen-year-old daughter, Lee, embark upon a dangerous and disturbing relationship with the Mayborns, which will both ravage and redeem their lives. When I was a child, my family rented a cabin in rural upstate New York, and down the road lived a family of local pariahs. Tales of their alleged misdeeds ranged from petit larceny to incest to murder, turning them into a band of provincial monsters. And, as if to cinch the case against them, all the daughters in the family had fingernails that were black and twisted, as though corruption sprouted directly from their fingertips. They kept to themselves, the girls bearing a disturbing shell-shocked look in their pale eyes, until they all simply picked up and left one day without a word, providing the town with yet more fodder for gossip. Only later, when I wrote about thefictional Mayborns, a much fiercer version of this real-life family, did I wonder about their aura of impending doom. Had they simply become trapped within the town's collective fiction of them, or were they truly a monstrous second cousin to the average human? For me, my first novel, The Average Human, will always be associated with schlepping bowls of pad thai, since I wrote the bulk of it while I waitressed in a Thai restaurant. Another waitress at the restaurant was also writing a novel, and together we made a pact to exchange at least two pages of writing every day. We kept the storylines and the characters alive by speculating about them endlessly, in between hauling plates of curried chicken or while we were polishing silverware. I'm sure we annoyed the hell out of the rest of the wait staff, but we finished our novels within months of each other. And we were each other's constant reminder that we were writers, not waitresses, despite the peanut sauce stains on our shirtsleeves. The Average Human is vivid, flawlessly written, and perfectly constructed. It's easy to remember whole passages at a time, because they instantly take root in your imagination. Ellen is the type of writer that readers will clamor for more of as soon as they finish this book.--P.W.
VIP Campaign Manager
Lottoland give 8 million customers worldwide the chance to win astronomical record payouts by betting on the world’s biggest and most exciting lotteries. We’re a proud disrupter that offers jackpots into the hundreds the millions, reinventing the dream of becoming an instant multi-millionaire every day. We are one of the most innovative companies in the world and we’re confident that our newest products are set to revolutionise gaming.... but we can’t do it alone.Do you have a talent to share with us? Location: Gibraltar Contract type: Full time Closing date: (Extended to 31st October) THE ROLE The CRM VIP team is central to the growth of the company – leading all customer relationship strategy, communications and campaign execution. Your role will be to plan and execute customer-focused communications with top priority on our gaming products, to drive revenue, upsell, cross-sell and reactivation for our VIP markets (currently Germany, Austria and UK), for the VIP segment. MAIN RESPONSIBILITIES Take ownership of the VIP campaign planning with focus on gaming products. Implement the campaigns to achieve budget targets for your markets. Campaign definition to be based on VIP customers and data insights as well as business goals. Implement the Contact Plan using the wide variety of communication tools – email, SMS, push, calls and on-site. Campaign implementation to be tightly controlled, reviewed and planned to ensure adherence to timings and excellence in execution. Pull together all campaign elements – briefing (or writing) copy / creating offers/ briefing marketing support teams/ creating content / building communication method/ work closely with the VIP Campaign Executive, VIP Account Managers and the Games Team. Provide and analyse performance reporting (at campaign and customer level) to Head of VIP and other stakeholders, with a view to optimising commercial return and engagement on all communications. This should be on a weekly and end of month basis as well as on an ad hoc basis when required. Build and implement a long-term campaign plan focused on the lifecycle journeys (on-boarding, churned, potential VIP, potential upgrade, reactive ex-vips). Support execution of communication especially for the English markets. Design and deliver tests across all communications to improve engagement and impact. Adopt a test, learn and control approach to ensure continuous optimisation of results. Ensure thorough QA of all campaigns – following QA guidelines closely. Ensure bonus policy is followed at all times. Assist with VIP project and task initiatives as and when required – acting as a key support for the Head of VIP. Identify key opportunities to enhance the player experience and improve retention rates and profitability including cross sell opportunities. Work closely with the VIP Account Managers, Games Team, MKTO Operations, RTM, Country Managers, Creative, CRM and BI teams to ensure fruitful stakeholder management and collaboration. Take ownership of Campaign related incidents through to resolution. Ensure all communications meet advertising, regulatory and legislative standards. English speaker with exceptional written and verbal communication skills. German language would be advantageous. Min of 5 years gaming experience or equivalent combination of education and work experience. Highly proactive, creative and organised – able to manage a project from start to finish/ review. Ability to act on changing priorities - flexibility and openness to change are key. Strong analytical skills. Ability to analyze data and make recommendations. Strong reporting skills, create reports to analyse campaign results Ability to work in self-directed, fast-paced, results oriented environment. Good team player capable of coordinating multiple projects simultaneously. Gibraltar – a home in the sun. A subtropical Mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make Gibraltar the perfect European holiday getaway – so imagine how special it is to live here! Furthermore, since Gibraltar wages buy an almost luxury standard of living in the south of Spain, many people who work here actually commute from one of the nearby towns on the Costa del Sol. It’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique Andalusian customs, traditions and cultural heritage. Every day is an adventure and you’ll be joining tonnes of other German expats who have made the leap for this unique lifestyle opportunity. Lottoland Benefits: Competitive salary Quarterly bonus based on quality and performance 25 days holiday and 12 days Gibraltar bank holidays International premium healthcare Subsidised gym membership within a variety of locations in Gibraltar Continuous learning/development opportunities and progressive career paths. Tailored relocation packages to meet your needs to support your transition Cultural Fit: Lottoland is a dynamic, creative and technologically advanced organisation. Passion for innovation is a strength that is valued in Lottoland employees. Managers need to inspire and develop their teams to get the most out of them. Putting customers first is key to Lottoland’s success as is collaboration across the business. Employees are empowered to do their best but held accountable for their actions. Grit and determination is a prerequisite for all Lottolanders. Honesty, integrity and trust are a given. Lottoland could be just the place for you. We like it here and we’re sure you will too! Our corporate website has lots more information - check it out! www.lottolandcorporate.com