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Service, Service, Service: A Secret Weapon for Your Growing

ISBN: , SKU: , AUTHOR: Albrecht, Steven, PUBLISHER: Adams Media Corporation, For many small and growing businesses, first-rate customer service can often be the key factor between success and failure. In this invaluable volume, service management authority Steven Albrecht shows how to develop the high quality service programs that keep customers coming and leaves the competition in the dust. Service, Service, Service helps you: - Write a real mission statement - Create both evolution and revolution in service quality - Fully understand your customers - Empower your employees - Build customer loyalty Complete with success stories, methods for charting your service cycles, and plans for a service recovery program, Service, Service, Service, can be every business's secret weapon.

Designing Enterprise Client/Server Systems

ISBN: , SKU: , AUTHOR: Gold-Bernstein, Beth / Marca, David, PUBLISHER: Prentice Hall, This book contains a complete, proven set of tools and techniques for reducing the risks and increasing the manageability of client/server projects.The book contains extensive coverage of the organizational and management issues involved in successful client/server planning, followed by an exclusive method for modeling adaptive client/server systems that are business-driven, scaleable, and enable change. Among the many powerful real-world tools this book provides are: specific decision criteria for choosing technical components of a distributed system; methods and guidelines for partitioning data and processing across processors and locations; and techniques for performing traffic analysis even before one line of code is written.All IT executives, project managers, business analysts and implementers of client/server technology.

Motivational Leadership in Early Childhood Education [With

ISBN: , SKU: , AUTHOR: Marotz, Lynn / Lawson, Amy, PUBLISHER: Delmar Thomson Learning, This unique resource addresses one of the most challenging workplace issues facing employers today- the ability to encourage employeesa creativity, productivity, and long-term commitment to an organization. Written specifically for the early childhood field, this text respects and acknowledges the unique challenges faced in early education settings. It is written in a reader-friendly style and offers a wealth of everyday strategies and innovative ideas for motivating employee performance. The basic principles of motivational theory are explained in an easy-to-understand manner and practical ideas for increasing staff morale, encouraging quality performance and retaining employees are discussed. Each chapter of the text includes connecting points, case studies, and application activities to illustrate and reinforce the content. Quotes by notable individuals add to reader interest and emphasize the critical importance of motivational leadership skills. Several chapters are devoted to how-to strategies (monetary and non-monetary) and simple, practical ideas for motivating employees. Additional references (books, articles, and web resources) are also provided, making this text a must-have resource for anyone in a supervisory role.

Functional testing grids - Tappeto riabilitativo

Functional testing grids - Tappeto riabilitativo utilizzato in riabilitazione e in palestra per valutare l'escursione articolare degli arti. NUOVO. Plastificato. Dimensioni di ingombro cm. 180 x cm. 180. Valuto proposte. Astenersi curiosi perditempo. Date le dimensioni si consiglia il ritiro a mano. Regole per la vendita fra privati: NON si danno garanzie; NON si accettano resi. Vedi anche Altri annunci dellâ€(TM)utente.

Prayers with Purpose for the Graduate: Class of

ISBN: , SKU: , AUTHOR: Barbour Publishing Inc / Barbour Publishing, Inc, PUBLISHER: Barbour Publishing, Do you have a desire to experience closer communication with your heavenly Father? "Prayers with Purpose for the Graduate "will help you pray about meaningful topics with specific prayer starters for 21 key areas of your life. Sections address subjects such as faith, identity, friends, money, fears, time, dreams --and include relevant scripture. This practical but powerful prayer guide will strengthen the connection between your heart and God's.

Llewellyn's Sun Sign Book: Horoscopes for Everyone!

ISBN: , SKU: , AUTHOR: Riske, Kris Brandt / Neff, Andrea, PUBLISHER: Llewellyn Publications, Prepare for what's coming in the near future. Take advantage of huge opportunities and dodge potential pitfalls with Llewellyn's Sun Sign Book. Filled with practical planetary wisdom, this easy-touse guide will answer your questions about money, success, career, relationships, and more--for the whole year. In addition to horoscopes for every sign by popular astrologer Kris Brandt Riske, you'll discover which areas in your life have potential for great success, and which require extra attention. Included are rewarding/challenging days for each month and a guide to the best dates to find a job, begin a romance, take a vacation, move, and plan other important endeavors.

Matthew: A Guide to the New Daily Study Bible

ISBN: , SKU: , AUTHOR: Barclay, William, PUBLISHER: Westminster John Knox Press, Responding to the need for fresh, practical, and affordable resources for personal and group study, this new series of Gospel study guides is the perfect compliment to William Barclay's New Daily Study Bible. Each volume is divided into sections offering a page-long excerpt from the New Daily Study Bible followed by questions to encourage group discussion and personal reflection, and suggestions for praying and applying Scripture to our daily lives.

Planning Growth in Your Church: Evangelism, Caring, Worship,

ISBN: , SKU: , AUTHOR: McItosh, Duncan / Rusbuldt, Richard E. / McAntosh, Duncan, PUBLISHER: Judson Press, This practical manual provides the most complete information available for developing and implementing a successful growth program with purposeful ministry.

Handbook of Nonlinear Partial Differential Equations, Second

ISBN: , SKU: , AUTHOR: Polyanin, Andrei D. / Zaitsev, Valentin F. / Pol'ianin, A. D., PUBLISHER: CRC Press, Updated and expanded, this popular handbook provides a catalog of nonlinear PDEs and their solutions. With nearly 400 pages of new and updated material, this edition contains over 500 nonlinear PDEs with solutions and many new nonlinear systems of PDEs with solutions. In the first half of the book, numerous new and nonlinear systems of PDEs are described with a focus on equations containing one or more arbitrary parameters. The authors cover equations that arise in heat transfer, wave theory, nonlinear mechanics, hydrodynamics, gas dynamics, plasticity theory, nonlinear optics, theoretical physics, differential geometry, control theory, biology, and other fields. The second half of the book presents the exact methods used for solving these types of equations. The authors explore classical methods and some recent developments, along with examples that illustrate applications of the methods.

Hopes and Dreams: An IEP Guide for Parents of Children with

ISBN: , SKU: , AUTHOR: Lentz, Kirby, PUBLISHER: Autism Asperger Publishing Company, This is the book parents have been waiting for With an emphasis on preparation and collaboration, this practical resource shows parents step-by-step how to become truly active members of the IEP team, thereby achieving their child's and family's hopes and dreams. The reader-friendly text and accompanying worksheets help you develop the best possible education program for the individual child. While geared toward parents, Hopes and Dreams is also recommended for educators to help them see parents? perspective. Complimentary CD included containing all the worksheets allows you to customize the information, truly making it work for you

Mining the Web: Discovering Knowledge from Hypertext Data

ISBN: , SKU: , AUTHOR: Chakrabarti, Soumen, PUBLISHER: Morgan Kaufmann Publishers, Mining the Web: Discovering Knowledge from Hypertext Data is the first book devoted entirely to techniques for producing knowledge from the vast body of unstructured Web data. Building on an initial survey of infrastructural issues-including Web crawling and indexing-Chakrabarti examines low-level machine learning techniques as they relate specifically to the challenges of Web mining. He then devotes the final part of the book to applications that unite infrastructure and analysis to bring machine learning to bear on systematically acquired and stored data. Here the focus is on results: the strengths and weaknesses of these applications, along with their potential as foundations for further progress. From Chakrabarti's work-painstaking, critical, and forward-looking-readers will gain the theoretical and practical understanding they need to contribute to the Web mining effort. * A comprehensive, critical exploration of statistics-based attempts to make sense of Web Mining. * Details the special challenges associated with analyzing unstructured and semi-structured data. * Looks at how classical Information Retrieval techniques have been modified for use with Web data. * Focuses on today's dominant learning methods: clustering and classification, hyperlink analysis, and supervised and semi-supervised learning. * Analyzes current applications for resource discovery and social network analysis. * An excellent way to introduce students to especially vital applications of data mining and machine learning technology.

The American Country Inn and Bed & Breakfast Cookbook

ISBN: , SKU: , AUTHOR: Maynard, Kitty / Maynard, Lucian / Pitkin, Julie M., PUBLISHER: Rutledge Hill Press, The best crowd-pleasing recipes from widely acclaimed country inns and bed and breakfasts in the United States are collected in this unique cookbook and travel guide. Includes over 500 inns and more than recipes from every state.

Integrating Quantitative and Qualitative Research in

ISBN: , SKU: , AUTHOR: Bamberger, Michael / Bamberger, Michael, PUBLISHER: World Bank Publications, "Much of the early work on poverty was highly quantitative:... It became increasingly clear, however, that while numbers are essential for policy and monitoring purposes, it is also important to understand people's perception of poverty and their mechanisms for coping with poverty and other situations of extreme economic and social stress." Researchers have recognized over the past few years that quantitative analysis of the incidence and trends in poverty, while essential for national economic development planning, must be complemented by qualitative methods that help planners and managers understand the cultural, social, political, and institutional context within which projects are designed and implemented. This report is based on a two-day workshop held in June , where outside research specialists and World Bank staff discussed the importance of integrating these research methods. The participants reviewed experiences in the use of mixed-method approaches in Bank research and project design. This report is a result of those discussions. The report examines the need for integrated research approaches in social and economic development, presents case studies of integrated approaches in practice, and talks about lessons learned.

Translation Planes: Foundations and Construction Principles

ISBN: , SKU: , AUTHOR: Knarr, Norbert, PUBLISHER: Springer, The book discusses various construction principles for translation planes and spreads from a general and unifying point of view and relates them to the theory of kinematic spaces. The book is intended for people working in the field of incidence geometry and can be read by everyone who knows the basic facts about projective and affine planes. The methods developed work especially well for topological spreads of real and complex vector spaces. In particular, a complete classification of all semifield spreads of finite dimensional complex vector spaces is obtained.

Machine Learning and Statistics: The Interface

ISBN: , SKU: , AUTHOR: Nakhaeizadeh, Gholamreza / Taylor, C. C. / Nakhaeizadeh, G., PUBLISHER: Wiley-Interscience, The interface between statistics and machine learning (ML) is an increasingly popular research subject, as scientists and statisticians discover useful areas where these disciplines overlap. ML deals primarily with learning rules or structure, and while some books on the subject exist, this volume is the only one to integrate ML with statistics. It explores new areas where theory and methods can be shared and demonstrates the benefits to those working in either discipline. Written by leading experts in both fields, Machine Learning and Statistics is a result of the authors' participation in the European Conference in Machine Learning. This important collection of contributions was adapted from conference workshop material and reworked to address readers of diverse backgrounds and skills. For newcomers to the field, a thorough introduction surveys the various topics and supplies numerous references for further reading. The book's main focus is on classification, the most common area of intersection. The classification process uses information about a new example to assign the example to one of a known number of classes. Such methods typically involve a rule learned from an initial set of data, which is where ML comes into play. Other topics covered include prediction, control, and an introduction to methods of knowledge discovery in databases--a skill that has become especially relevant with the explosion in large-scale databases. Timely, practical, and innovative, this book offers a number of new algorithms and draws on real-world examples including financial and medical applications. It also includes two chapters on loans/credit applications that help identify bad risks and good customers--useful for those working with credit scoring and bad debt analysis. Machine Learning and Statistics is an invaluable resource for researchers involved with artificial intelligence and ML in academia, government, or industry, as well as those working with pattern recognition in statistical departments; for students at the graduate level who seek to expand their horizons; and for anyone who would like to learn more about these cutting-edge methodologies. The first book to explore the theory, methods, and applications of the relationship between machine learning and statistics. Here is the first book to address the growing demand for applications that integrate machine learning and statistics. The only text to focus on the interface between the two disciplines, this volume explores a mutually beneficial relationship that is fast becoming recognized by scientists, engineers, and researchers in data analysis and intelligent systems worldwide. The book shows that machine learning shares several areas of common research with statistics, most notably classification, prediction, and control. It demonstrates that statistical and probability methodologies can be applied in developing different machine learning algorithms and that these algorithms can

Pop-Up Greeting Cards

ISBN: , SKU: , AUTHOR: Jackson, Paul, PUBLISHER: Booksales, An immensely enjoyable and practical guide to making over 30 technologically amazing pop-ups. Easy to follow step-by-step instructions feature designs for a wide range of occasions.

Fast & Festive Meals for the Jewish Holidays: Complete

ISBN: , SKU: , AUTHOR: Sorosky, Marlene, PUBLISHER: William Morrow & Company, Marlene Sorosky, America's favorite party planner and James Beard Award-winning author of" Entertaining on the Run," makes the Jewish holidays come alive with simple, festive menus providing nearly 150 recipes and essential prayers and rituals that make it easy for home cooks to celebrate all year round. From Rosh Hashanah, Yom Kippur, and Hanukkah to the Sabbath, Passover, and celebrations, including the Bar Mitzvah, each holiday chapter contains menus, game plans, table decorations, fascinating historical information, important prayers, and celebration ideas. Here's the must-have cookbook for the modern home cook who has little time but lots of enthusiasm for keeping up with Jewish traditions.

The Bar & Beverage Book

ISBN: , SKU: , AUTHOR: Katsigris, Costas / Thomas, Chris, PUBLISHER: John Wiley & Sons, This revised "Fourth Edition" of "The Bar and Beverage Book" has the most up-to-date material you need for managing a beverage operation, including bar equipment, sanitation and bar setup, inventory control, and the importance of planning for profit. This edition features added coverage and expert advice on responsible alcohol service; marketing methods; staffing; the latest spirits, wine, and beer; management practices; and current updates in regulations.

Prayer for Daybreak and Day's End

ISBN: , SKU: , AUTHOR: Taylor, Mary Sue, PUBLISHER: Saint Anthony Messenger Press, Offers a practical structure for daily prayer by borrowing from the ancient Liturgy of the Hours. Each day is divided into Morning Prayer and Evening Prayer. Includes selections from the Psalms, Scripture passages, suggestions for integrating the Scripture into daily life, words of wisdom from a spiritual master and a spiritual exercise. All you need to do is turn to the day's date to begin and end your day with prayer

Original Famous Teacher Family Brand Healing Herbs of Home

ISBN: , SKU: , AUTHOR: Wishard, Anne Marie / Wishard, Ann Marie, PUBLISHER: Running Press Book Publishers, This comprehensive guide to the most effective healing herbs is conveniently sized to carry in a purse or pocket when shopping for herbal remedies. Packed with practical, useful information beyond that found in the typical herb book, it details which herbs are considered most useful for specific conditions and the most effective form-capsule, tincture, topical, or tea-of that herb, plus sources for purchasing medicinal quality herbs.

Logic and Computation: Interactive Proof with Cambridge Lcf

ISBN: , SKU: , AUTHOR: Paulson, Lawrence C., PUBLISHER: Cambridge University Press, Logic and Computation is concerned with techniques for formal theorem-proving, with particular reference to Cambridge LCF (Logic for Computable Functions). Cambridge LCF is a computer program for reasoning about computation. It combines methods of mathematical logic with domain theory, the basis of the denotational approach to specifying the meaning of statements in a programming language. This book consists of two parts. Part I outlines the mathematical preliminaries: elementary logic and domain theory. They are explained at an intuitive level, giving references to more advanced reading. Part II provides enough detail to serve as a reference manual for Cambridge LCF. It will also be a useful guide for implementors of other programs based on the LCF approach.

Barefoot Contessa Back to Basics: Fabulous Flavor from

ISBN: , SKU: , AUTHOR: Garten, Ina, PUBLISHER: Clarkson N Potter Publishers, "Barefoot Contessa Back to Basics" is the essential Ina Garten cookbook, focusing on the techniques behind her elegant food and easy entertaining style, and offering nearly a hundred brand-new recipes that will become trusted favorites. Ina Garten's bestselling cookbooks have con-sistently provided accessible, subtly sophisticated recipes ranging from French classics made easy to delicious, simple home cooking. In "Barefoot Contessa Back to Basics," Ina truly breaks down her ideas on flavor, examining the ingredients and techniques that are the foundation of her easy, refined style. Here Ina covers the essentials, from ten ways to boost the flavors of your ingredients to ten things not to serve at a party, as well as professional tips that make successful baking, cooking, and entertaining a breeze. The recipes--crowd-pleasers like Lobster Corn Chowder, Tuscan Lemon Chicken, and Easy Sticky Buns--demonstrate Ina's talent for transforming fresh, easy-to-find ingredients into elegant meals you can make without stress. For longtime fans, Ina delivers new insights into her simple techniques; for newcomers she provides a thorough master class on the basics of Barefoot Contessa cooking plus a Q&A section with answers to the questions people ask her all the time. With full-color photographs and invaluable cooking tips, "Barefoot Contessa Back to Basics" is an essential addition to the cherished library of Barefoot Contessa cookbooks.

Computational Approaches to Morphology and Syntax

ISBN: , SKU: , AUTHOR: Roark, Brian / Sproat, Richard, PUBLISHER: Oxford University Press, USA, The book will appeal to scholars and advanced students of morphology, syntax, computational linguistics and natural language processing (NLP). It provides a critical and practical guide to computational techniques for handling morphological and syntactic phenomena, showing how these techniques have been used and modified in practice. The authors discuss the nature and uses of syntactic parsers and examine the problems and opportunities of parsing algorithms for finite-state, context-free and various context-sensitive grammars. They relate approaches for describing syntax and morphology to formal mechanisms and algorithms, and present well-motivated approaches for augmenting grammars with weights or probabilities.

DevOps Engineer

The DevOps Engineer is responsible for developing and executing all the processes needed to implement an end-to-end development process using a CD and CI in a security framework starting from development environments to production. The Mission Is Design, develop and evolve cloud native application infrastructure supporting digital channels Design, develop and evolve Devops version control/build automation/continuous integration/continuous delivery processes and tools Java and J2EE proven development skills Java IDE proven development skills (e.g. Eclipse or IntelliJ) REST APIs proven development skills (e.g. Spring Boot) Unit testing proven skills (e.g. Junit) API Gateway good knowledge(e.g. Apigee, IBM Connect) Modern web development framework proven knowledge (e.g. Bootstratp, Angular, React, Ionic, iOS/Android native) Excellent Version control and build automation systems proven skills (e.g. Git, SVN, Maven) Excellent Continuous integration/delivery proven skills (e.g. Jenkins, Jira) Excellent Cloud-native architectures proven skills including containers, orchestrators, microservices (e.g. Docker, Kubernetes, Red Hat Openshift) Ability to influence, coach and mentor Digital Factory Development team (SW Engineers and QA Specialists) and Ops team to follow Agile best pratices/tools Excellent analytical, technical, and problem solving skills, with high-levels of creativity Excellent relationship building, teamwork, and collaboration skills that enables the provision of effective support and guidance across multiple Agile teams. Location: Milan, Italy

Builder's Guide to Foundations and Floor Framing

ISBN: , SKU: , AUTHOR: Ramsey, Dan, PUBLISHER: McGraw-Hill Professional Publishing, Now thousands of construction professionals can turn to the most detailed, reader-friendly information about leading-edge practices and technological advances in the industry. Each guide the McGraw-Hill Builder's Guide's deliver: -- indepth, comprehensive information on state-of-the-art tools, techniques, and technologies -- traditional construction methods -- practical, profit-boosting advice about marketing, image, and scheduling.

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