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The Executive Guide to Implementing Quality Systems Total

ISBN: , SKU: , AUTHOR: Mears, Peter / Mears / Voehl, Frank, PUBLISHER: CRC Press, Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy. Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that. Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like that won't work for me into what is there that will work here. In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to identify the support systems that generate desirable outcomes and reinforces them through positive actions.

Transfusion Medicine: Case Studies and Clinical Management

ISBN: , SKU: , AUTHOR: Mijovic, Aleksandar, PUBLISHER: Springer, The purpose of this clinical transfusion medicine handbook is to take the reader through a variety of clinical problems, each one likely to be encountered in a busy teaching hospital. The reader follows the stream of clinical and laboratory data, developing the ability for critical thinking which leads him/her to diagnosis and appropriate management.The book is a lively illustration of various clinical problems in transfusion medicine, including immune complications, microbiological problems, blood component use, apheresis techniques, and management of complex situations such as multiple trauma, sickle cell crisis, and organ transplantation.Each case is carefully chosen and presented, with incorporated questions, leading the reader towards solution of the problem in a logical and didactic manner

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Software Engineering: Principles and Practice

ISBN: , SKU: , AUTHOR: van Vliet, Hans, PUBLISHER: John Wiley & Sons, Software Engineering: Principles and Practice challenges the reader to appreciate the issues, design trade-offs and teamwork required for successful software development. This new edition has been brought fully up to date, with complete coverage of all aspects of the software lifecycle and a strong focus on all the skills needed to carry out software projects on time and within budget. Highlights of the third edition include: * Fully updated chapters on requirements engineering and software architecture. * New chapters on component-based software engineering, service orientation and global software development. * Extensive coverage of the human and social aspects of software development. * Balanced coverage of both traditional, heavyweight development and agile, lightweight development approaches such as Extreme Programming (XP). Written to support both introductory and advanced software engineering courses, this book is invaluable for everyone in software development and maintenance who wants an accessible account of the problems incurred in large-scale software development and the proposed solutions. A companion website with additional resources for students and instructors can be found at www.wileyeurope.com/college/van vliet

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Journal of Healthcare Information Management, E-Commerce:

ISBN: , SKU: , AUTHOR: Megliola, Bonnie M., PUBLISHER: Jossey-Bass, The Internet is dramatically changing the way business is conducted on a day-to-day basis and e-commerce is driving change within organizations across virtually all industries at an extraordinary rate. Healthcare organizations will be required to adapt their strategies and business practices more rapidly and intelligently than ever before. The new issue provides an awareness of e-commerce and of ways in which the Internet can be utilized as a viable vehicle to develop new markets, retain customers, and capitalize on ever-growing e-commerce opportunities. This is an issue of the "Journal for Healthcare Information Management," sponsored by the Healthcare Informations Management Systems Society.

The Sea Maidens of Japan

ISBN: , SKU: , AUTHOR: Bell, Lili / Brammer, Erin McGonigle, PUBLISHER: Ideals Publishing Company, The ama are the legendary sea maidens of Japan -- women who dive deep into the ocean to harvest shellfish. Kiyomi's mother, Okaasan, is teaching her the ways of the ama, but Kiyomi is frightened by the deep, dark waters. One night, Okaasan wakes Kiyomi to watch the sea turtles come ashore to lay their eggs. Later, Kiyomi comes to identify with one of the hatchlings who is drachm toward the bright lights of the city, as she herself struggles to choose between life in the city's factories and life as an ama.

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Managed Health Care

ISBN: , SKU: , AUTHOR: Robinson, Ray / Steiner, Andrea, PUBLISHER: Open University Press, Healthcare in the United States has undergone a managed care revolution. The approach has transformed the way in which health services are financed and delivered. Arising from this experience, techniques such as utilization management, physician profiling and disease management are attracting attention worldwide. Many management consultants, pharmaceutical companies and policy analysts advocate managed care as the way forward for improving the performance of healthcare systems. In this headlong rush, far too little attention has been paid to the research evidence on managed care. This book carries out a systematic review of the high quality research evidence on managed care in the US. Through a detailed analysis of the research literature they assess the performance of managed care in terms of its impact on utilization, costs, health promotion and screening, quality of care and other key indicators. Following this analysis, they consider the development of managed care approaches in the NHS with particular reference to the early research evidence primary care based, total purchasing pilot projects.

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Medical Practice Management System [With CDROM]

ISBN: , SKU: , AUTHOR: Nadeau, Linda, PUBLISHER: Delmar Thomson Learning, A medical office will be more successful if it has a strategy in place that will enhance health outcomes, increase patient satisfaction, and add value to the health care product being delivered. This system will help you formulate procedures and policies to put you and your practice on a path to success. The Medical Practice Management System is a tool for you, the office administrator or medical office administration student, to begin preparing and enhancing your office's strategy for the future. By utilizing this system, you will walk through writing a business plan, setting employment standards, coordinating facility operations, and implementing HIPAA policies. Also, the Medical Practice Management System is a dynamic way to learn the policies and procedures that are used in the medical office, emphasizing the importance of having policies in place and the considerations that go into developing those policies.

Environmental Management in Healthcare Facilities [With

ISBN: , SKU: , AUTHOR: Wagner, Kathryn D. / Biello, Lisa, PUBLISHER: W.B. Saunders Company, This reference is the first comprehensive guide that addresses the wide range of environmental issues facing healthcare facilities today. Presents background information on environmental management, addresses regulatory requirements, and details implementation alternatives. Provides the knowledge and guidance necessary to make informed waste/materials management decisions and address environmental issues. A CD-ROM containing the most relevant federal guidelines and regulations is included.

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Practical Time Management: How to Get More Things Done in

ISBN: , SKU: , AUTHOR: McRae, Bradley C., PUBLISHER: Self-Counsel Press, Offering sound advice for anyone who needs to develop practical time management skills, this handy book is designed to help any busy person, from any walk of life, use his or her time more effectively. Not only does it explain how to get more things done, it shows you how your self-esteem will improve in doing so. More important, emphasis is placed on maintenance so you remain in control. Whether you want to Find extra time to spend with your family or to read the latest bestseller, this book will give you the guidance you need -- without taking up a Jot of your time Exercises and worksheets are provided so you can immediately apply the new techniques to your everyday life.

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Forgiveness: Experiencing God's Mercy

ISBN: , SKU: , AUTHOR: MC Alear, Richard, PUBLISHER: Winepress Publishing, Fr. McAlear provides a fresh look at the biblical command, forgiveness. He explains with great clarity how as followers of Christ we are obliged to forgive and how in doing so, we are true Christian disciples. Forgiveness is not an option, but a way of living. It is not a feeling but a choice. We choose to extend forgiveness to others as Christ has forgiven us. Fr. McAlear asks us to face past hurts and search our hearts to see if we hold any unforgivenss towards others and maybe even towards God himself. He challenges us to look at ourselves and forgive ourselves. We open ourselves to Christ's wholeness and healing by extending and receiving forgiveness.

The Actor's Art and Craft: William Esper Teaches the Meisner

ISBN: , SKU: , AUTHOR: Esper, William / DiMarco, Damon / Mamet, David, PUBLISHER: Anchor Books, William Esper, one of the leading acting teachers of our time, explains and extends Sanford Meisner's legendary technique, offering a clear, concrete, step-by-step approach to becoming a truly creative actor. Esper worked closely with Meisner for seventeen years and has spent decades developing his famous program for actor's training. The result is a rigorous system of exercises that builds a solid foundation of acting skills from the ground up, and that is flexible enough to be applied to any challenge an actor faces, from soap operas to Shakespeare. Co-writer Damon DiMarco, a former student of Esper's, spent over a year observing his mentor teaching first-year acting students. In this book he recreates that experience for us, allowing us to see how the progression of exercises works in practice. "The Actor's Art and Craft" vividly demonstrates that good training does not constrain actors' instincts--it frees them to create characters with truthful and compelling inner lives. Acquista Ora

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Knowledge Management and Virtual Organizations

ISBN: , SKU: , AUTHOR: Malhotra, Yogesh, PUBLISHER: Idea Group Publishing, Based on the completion of the latest knowledge, research and practices, Knowledge Management and Virtual Organizations synthesizes the latest thinking in knowledge management with the design of information technology and the Internet-enabled new organization forms. The major emphasis of this exciting book is on knowledge management, virtual organizations and teams, and success factors for knowledge management and virtual organizations.

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A Practical Approach to Sales Management

ISBN: , SKU: , AUTHOR: Kujnish Vashisht, PUBLISHER: Atlantic Publishers and Distributors, NA

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