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Raving Fans

ISBN: , SKU: , AUTHOR: Blanchard, Ken / Bowles, Sheldon M. / MacKay, Harvey, PUBLISHER: William Morrow & Company, "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of "The One Minute Manager, Raving Fans" uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. "Raving Fans" includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Lessons to My Children: Simple Life Lessons for Financial

ISBN: , SKU: , AUTHOR: Cohen, I. Mark / Burnett, Weston D., PUBLISHER: LINX Corp, Would you turn over the keys to your financial life over to your children? Lessons to My Children can help you pass on the knowledge and wisdom that will lead to their prosperity and a life of abundance.

Powerful Project Leadership

ISBN: , SKU: , AUTHOR: Strider, Wayne, PUBLISHER: Jones & Bartlett Publishers, The leadership tips and techniques you'll find here will help project leaders act more powerfully and responsibly. Powerful Project Leadership is about what makes it hard to lead projects, how we make it harder, and what we can do to make it simpler, more productive, and more enjoyable.

Final Gifts: Understanding the Special Awareness, Needs, and

ISBN: , SKU: , AUTHOR: Callanan, Maggie / Kelley, Patricia, PUBLISHER: Walker & Company, Filled with practical advice on responding to the requests of the dying and helping them prepare emotionally and spiritually for death, this book shows readers how to help the dying person live fully to the very end. "A hopeful, helpful work... provides a gentle way to think about the unthinkable."--"Publishers Weekly."

I Could Not Call Him Father

ISBN: , SKU: , AUTHOR: Mattox, Beverly, PUBLISHER: Whitaker House, When God helped Beverly Mattox to forgive, miraculous physical and emotional changes occurred in her life. Her true story depicts God's ability to reach a heart hardened by the hurts of the past. This amazing account will help bring liberty to those who are bound by the effects of painful memories.

TANKARD Lp the morning after N STAMPA NUOVO mai

TANKARD Lp the morning after RARITA' x Collezionisti NUOVO/INASCOLTATO, mai vista puntina NOISE International N NUK 123 FW GEMA P + C Manufactured in West Germany 10 brani con testo SIDE A) commandments, shit-faced, tv hero, f.u.n., try again SIDE B) the morning after, desperation, feed the lohocla, Help yourself, mon cheri

Designing Campus Notebooks (Cisco Press Design and

ISBN: , SKU: , AUTHOR: Quinn-Andry, Terri, PUBLISHER: MacMillan Technical Publishing, Campus LAN Design will discuss the networking issues that administrators face today, and will help them to design the best network to satisfy their networking issues. The emphasis will be on presenting practical information required when determining the correct network design for the campus LAN.

Fun Food for Kids

ISBN: , SKU: , PUBLISHER: New Holland Publishers, This book is an inspirational book to help busy parents who are time poor and value good nutrition when cooking and preparing food for their children. Packed with fast and simple ideas using vegetables, fish, chicken and meat this book creates simple meal ideas for anyone who wants their children to eat healthy and love their food. Coming up with new ideas can be daunting and this book covers fast and simple ideas from wraps to Salads to healthy pies to lunch ideas for school. Snacks like Muesli Bars to muffins and then onto special food using vegetables and Quinoa that taste great. It covers Flourless Cakes should your children be intolerant to wheat to soups and fruit dishes that will give the chef inspiration to help children eat well. Also covered in this book is breakfast the most important meal of the day from pancakes to smoothies that the whole family will enjoy to main meals with a twist. With over 122 recipe ideas including puddings and cakes this book is a great inspiration for all mums on coming up with new interesting ideas for cooking for their children. Colorful and full photography throughout.

Discover You Gifts: And Learn How to Use Them

ISBN: , SKU: , AUTHOR: Vander Griend, Alvin J., PUBLISHER: Faith Alive Christian Resources, Do a handful of your church members take on the lion's share of the congregation's ministry tasks? This second edition of Discover Your Gifts can help your members identify their unique gifts and use them for the benefit of others.

Prereading Activities for Content Area Reading & Learning

ISBN: , SKU: , AUTHOR: Moore, David W., PUBLISHER: International Reading Association, This book describes a wealth of prereading activities and strategies designed to help teachers make the unfamiliar and often unappealing material of textbooks understandable to students. Features ideas teachers can apply in the classroom, strategies for making students independent learners, and a chapter on writing.

Sevenoak Handheld Video Stabilizer SK-W06

Sevenoak Handheld Video Stabilizer SK-W06 GARANZIA DICEMBRE Sevenoak Handheld Video Stabilizer SK-W06 is a compact, lightweight camera stabilization rig that uses counterweights and gimbal to help you keep your camera steady when shooting video---eliminating distracting camera movement for smoother, more professional-looking movies. A super-smooth gimbal and adjustable counterweight help keep the camera balance and stable, and a bubble level is built in to check the camera's balance. A comfortable padded hand grip minimizes fatigue when shooting with SK-W06. Features: Stabilizes camera to minimize camera shake Super-smooth gimbal Adjustable counterbalance weights Maximum weight capacity: 2.25KG Bubble level Lightweigt and compact Comfortable hand grip Thumb stabilizer Larger Counter balance weight-0.36kg/piece Smaller counter balance weight-0.24kg/piece Tutti i prodotti sono originali, testati e funzionanti, accettiamo scambi e permute con articoli di elettronica, strumenti musicali, hi-fi videogiochi ed altro (SOLO ESCLUSIVAMENTE IN SEDE A TORINO e munito di documento di identità) Gli articoli godono di una garanzia minima di 30 giorni. Per info e orari: CASHTIME PIAZZA STATUTO Telefono attivo dalle alle e dalle alle

The M&M's Brand Addition Book

ISBN: , SKU: , AUTHOR: McGrath, Barbara Barbieri, PUBLISHER: Charlesbridge Publishing, Young mathematicians can learn single- and double-digit addition with the help of M&M'S Chocolate Candies. Using M&M'S Chocolate Candies as manipulatives is a fun and tasty way to reinforce math skills. Any way you add it up, this book is a real treat.

Micina bianca bellissima con 5micini di neanche 2mesi HELP

Micia dolcissima bianca giovanissima con occhi bicolore,pelo lungo,abbandonata coi suoi 5micini di neanche due mesi,son 3 bianchhe,1grigio tigrato ed uno nero,partoriti in un cortile. I mici sono già svezzati,mangiano sa soli,meravigliosi,anche la mamma buonissimi Si cerca adozione urgente,aiutateci x favore a sistemarli,si trovano A Cornaredo prov di Milano. Per info

Cauldron of Transformation

ISBN: , SKU: , AUTHOR: Sabrina, Lady / Sabrina, PUBLISHER: Llewellyn Publications, Explains the finer points of Paganism and how to blend and combine the wisdom of different traditions into a living spiritual system of your own. Explore the origins, customs and beliefs of five religious traditions: Celtic Druidism, Buddhism, Christianity, Santeria and Shamanism. This book also provides new and dynamic tools to help extend and expand personal spiritual awareness.

ZARINA

Appello rivolto a tutti i gattofili della rete! Help me! sono una gattina di circa 1 anno e mi hanno abbandonata davanti un canile della provincia di Roma. Sono stata sterilizzata e cerco adozione anche al nord Italia. ALFA si sta occupando di me e ti darà tutte le informazioni per farmi arrivare da te! contatti: tel. + (sms o messaggio in segreteria, un volontario ALFA vi contatterà presto)

Winning with Difficult People

ISBN: , SKU: , AUTHOR: Bell, Arthur H., PH.D. / Smith, Dayle M. / David, Neil, Sr., PUBLISHER: Barron's Educational Series, The authors point out twelve difficult personality types that can be found in business environments, then offer tips to help readers understand what makes them tick and how the rest of us can best cope with them. Advice includes methods for transforming potential problems into "getting-ahead" advantages.

7cuccioli bianchi e neri di 1mese rimasti senza mamma HELP

La loro mamma non sta bene dal giorno del ricovero e la devono operare d urgenza...i cuccioli sono 7 quasi tutti uguali bianchi e neri di un mese circa e di tg grande abbiamo bisogno di adozioni quando avranno due mesi,si trovano in Calabria a Crotone ma arrivano in tutto il centro nord con staffetta. Per info 327

Nursing Pharmacology

ISBN: , SKU: , AUTHOR: Rollant, Paulette D. / Hill, Karen, PUBLISHER: Mosby Elsevier Health Science, -- Provides a comprehensive overview of core nursing content. -- Helpful as a review or clinical resource during undergraduate coursework. -- NCLEX-style review questions at the end of every chapter and a FREE CD-ROM containing a 265-question exam with rationales and test-taking tips help readers prepare for course tests and the NCLEX board exams.

Meow Is for Murder

ISBN: , SKU: , AUTHOR: Johnston, Linda O., PUBLISHER: Berkley Prime Crime, Another purr-fect Pet Sitting mystery. The last thing pet-sitter Kendra Ballantyne wants is to start a catfight with her boyfriend's ex-wife, Amanda. So she agrees to help when Amanda's stalker turns up dead in her home-but only if Amanda will take her claws out of her ex for good.

Hard Fall

ISBN: , SKU: , AUTHOR: Buchanan, James, PUBLISHER: MLR Press, Deputy Joe Peterson is Mormon and in the closet. Then ex-con Kabe Varghese lands in town on parole. When a tourist falls off the mountain, Joe finds he needs the help of this cliff climbing adrenaline junky to solve the case. Will Kabe tear him apart or does Joe need to fall hard before he can start living?

Move Your Music Forward - Goal Achievement System for

ISBN: , SKU: , AUTHOR: Hooper, David R., PUBLISHER: Musicmarketing.com, DO YOU WANT TO MOVE YOUR MUSIC CAREER FORWARD? Everything starts with a plan.and THIS BOOK IS YOUR PLAN As a music business professional, there will come a moment when you decide it's time to take the ideas you have in your head, add bold action, and make your dreams a reality. You know you want: - More Money - More Free Time - More Control of Your Music Business and Life What will get you there? It's setting a goal and working toward achieving it that will get everything you want...and more Move Your Music Forward is your guide to making things happen and living your dream. Defining what you want is only part of this goal setting system. The other, and possibly the most important part, is giving you a place to document your progress. This book is your guide to overcoming doubts, challenges, and other obstacles. If you're sick of spinning your wheels and spending week after week not getting ahead, Move Your Music Forward is for you. This one-year goal planning system will help you with: - Finding and defining your goals. Clarity is the number one reason for success in the music business. Using this goal planning system, which includes simple and effective steps to help you focus in on what is important to you, will bring you big results. - The ability to make a decision Let's face it, it's not always easy to know which choice to make. Move Your Music Forward will help you make clear and focused decisions with ease. - Direction. Think of your music business career as a road trip. You would never leave home without being prepared for the journey. Move Your Music Forward is the roadmap you need to get you to your destination, quickly and with confidence If you're ready to move forwardin the music business, and in life, this book is for you.

CD Orignali Beatles e Rolling Stones

Vendo CD nuovi originali dei Beatles: The Beatles / - Beatles (2 CD Euro 7,50) The Beatles / - Beatles (2 CD Euro (Greatest Hits) - Beatles Live At The Hollywood Bowl - Beatles Please Please Me - Beatles Sgt. Pepper's Lonely Hearts club Band - Beatles Help ! - Beatles Let I Be - Beatles Abbey Road - Beatles Yellow Submarine - Beatles On Air - Rolling Stones The Best Of Jump Back ' - Rolling Stones Flashpoint - Rolling Stones

What Every Parent Needs to Know about Standardized Tests:

ISBN: , SKU: , AUTHOR: Harris, Joseph, PUBLISHER: McGraw-Hill Companies, A survival guide for parents who want to put their children's standardized tests in perspective Each year, school systems around the country administer standardized assessment and achievement tests to millions of children. Because they fear--often correctly--that the results of these tests will profoundly affect their children's future, many parents regard standardized tests with apprehension, confusion, and even panic. Written by a leading authority on the subject, this book demystifies standardized tests for parents and arms them with the knowledge they need to help their kids score high. Psychologist Joseph Harris explains, in plain English, what standardized testing is all about, clarifying the sometimes puzzling distinctions among assessment, achievement, and aptitude tests. He takes a close look at each of the commonly administered tests, explaining what various test scores mean, how to interpret test results, how to compare results from different tests, and how to use test results to help optimize a child's learning experience. He also provides helpful advice and guidance for parents of gifted and special-needs children. Covers these major tests: Iowa Test of Basic Skills California Achievement Tests Metropolitan Achievement Test Terra Nova

Catch

ISBN: , SKU: , AUTHOR: Leda Schubert, PUBLISHER: Candlewick Press, Based on what experts know about how children learn to read, Brand New Readers are short, funny stories with words and pictures that help children reading for the very first time succeed -- and have fun Children who are just cracking the reading code. Readers ages 4-7 can master Brand New Readers immediately -- even the first time through.

The Little Book of Wisdom: Ten Steps for Healing and

ISBN: , SKU: , AUTHOR: Scott, Jr., PUBLISHER: Trafford Publishing, The Little Book of Wisdom is based on thirty years of practice in Hypnoanalysis and Psychotherapy. When seeking solutions for life's problems most people are poorly informed about the process to be used in the search. This book explains 10 steps that allow one to get to the roots of problems to find solutions. Some will be able to find their answers without additional help. If professional guidance is chosen to improve one's search for answers this book will help to make that process productive. The reader is asked to take an inventory of life with a particular awareness of the role of fear, guilt, doubt and anger. Self hypnosis instructions are provided and regular practice is strongly suggested. Self contemplation is necessary to growth. The reader is also asked to evaluate her/his maturity level and spiritual growth activities. Examples of real cases are provided throughout the book. Readers will be both challenged and uplifted by this information. Life's problems have solutions. Each of our lives is improved when any one of us conquers past wounds and is raised to a heightened awareness of possibilities for one's life.

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