doing critical ethnography

Women in Love: A Novel of Mythic Realism

Women in Love: A Novel of Mythic Realism

ISBN: , SKU: , AUTHOR: Ross, Charles L., PUBLISHER: Twayne Publishers, Written in an easy-to-read, accessible style by teachers with years of classroom experience, Masterwork Studies are guides to the literary works most frequently studied in high school. Presenting ideas that spark imaginations, these books help students to gain background knowledge on great literature useful for papers and exams. The goal of each study is to encourage creative thinking by presenting engaging information about each work and its author. This approach allows students to arrive at sound analyses of their own, based on in-depth studies of popular literature. Each volume: -- Illuminates themes and concepts of a classic text -- Uses clear, conversational language -- Is an accessible, manageable length from 140 to 170 pages -- Includes a chronology of the author's life and era -- Provides an overview of the historical context -- Offers a summary of its critical reception -- Lists primary and secondary sources and index

Springhouse Notes: Nursing Pharmacology [With

Springhouse Notes: Nursing Pharmacology [With

ISBN: , SKU: , AUTHOR: Vallerand, April Hazard / Vallerand, PUBLISHER: Lippincott Williams & Wilkins, Includes study questions, key points in color, learning objectives, and abundant white space for notes. Also added is a StudySmart disk with more than 100 NCLEX-style multiple-choice questions with answer rationales, nursing-process step, client needs category, and taxonomic level. New decision trees, chapter overviews, patient-teaching tips, and clinical alerts promote critical thinking. Contents cover fundamentals of nursing pharmacology; cholinergic and adrenergic drugs and CNS stimulants; analgesics; anesthetics; anticonvulsants; antiparkinsonian and antimyasthenic drugs; sedative-hypnotic and anxiolytic drugs; antipsychotic drugs; antidepressant and antimanic drugs; inotropic drugs and cardiac glycosides; antiarrhythmic drugs; antihypertensive drugs; antianginal drugs; diuretics; hematopoietic drugs; antilipemic drugs; anticoagulant, antiplatelet, and thrombolytic drugs; bronchodilators and anti-inflammatory inhalants; antitussive, expectorant, and mucolytic drugs; pituitary, thyroid, and parathyroid drugs; male and female hormonal drugs; antidiabetic drugs; corticosteroids and immunosuppressant drugs; antibacterial drugs; antifungal and anthelmintic drugs; antiviral and antitubercular drugs; antigout drugs; antiarthritic drugs and skeletal muscle relaxants; antineoplastic drugs; antiulcer drugs; antiemetic and emetic drugs; antidiarrheal drugs and laxatives; nutritional agents; ophthalmic drugs; otic drugs; topical drugs; appendices; and index.

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Arise Sir Michael Caine: The Biography

Arise Sir Michael Caine: The Biography

ISBN: , SKU: , AUTHOR: Hall, Richard / Hall, William, PUBLISHER: John Blake, With more than 80 films to his name, including "Alfie, A Bridge Too Far, Educating Rita, "and "The Cider House Rules," a prestigious knighthood, two Oscars, and countless other awards, Michael Caine is one of the most esteemed actors of his day. Having maintained the balance of critical respect and unswerving popularity, he has established himself as a performer of the highest rank. In this in-depth biography, William Hall, who has known Caine since his earliest days in acting, sketches a picture of a man who has achieved his amazing success through a mixture of innate talent, cool charm, barbed wit, and shrewd intelligence. He also reveals a man who has known his share of difficult times, including the poverty of his earliest years and the pain of discovering his long-lost brother in a psychiatric hospital. Written with Michael Caine's full cooperation, this is a compelling and affectionate portrait.

The Primal Blueprint 21-Day Total Body Transformation: A

The Primal Blueprint 21-Day Total Body Transformation: A

ISBN: , SKU: , AUTHOR: Sisson, Mark, PUBLISHER: Primal Nutrition, A 21-day step-by-step guide to transforming your body forever, using the proven principles of the best-selling book The Primal Blueprint. After a quick review of the Eight "Key Concepts" that you'll need to understand in order to achieve your genetic ideal weight, energy levels and physical tone, you'll get right into the action items: doing the workouts that provide the best results with the least effort; eating foods that stimulate your body to burn off your fat instead of store it - and discovering where to find them in restaurants, grocery stores, farmers markets or in your home; knowing when and how much to eat so that you lose your cravings for sweets and never really go hungry again; learning how to bolster your immune system with foods you love, so you not only get sick less often, but you reduce your long term risk for disease. Then complete the 21 day's worth of Primal challenges and record them in the journal section. At the end of three weeks, you will be Primal for Life

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Making Hollywood Magic: Secrets of Studio Work

Making Hollywood Magic: Secrets of Studio Work

ISBN: , SKU: , AUTHOR: Kooper, Vivien / Garland, Beverly / Villarino, John, PUBLISHER: Edee Rose Publishing, Before the words "lights, camera, action " can be uttered on a film or television set, hundreds of highly skilled craftspeople literally set the stage. Whether creating a downpour or a blizzard on a clear day, causing a building to explode, or providing a critical prop such as a weapon, hat, or cane, they create the environment in which the actors and directors work their magic. "Who are these people? What do they do?" and "How do they do it? "are among the topics investigated in this insider's look at the glamorous yet highly demanding world of the below-the-line staffer. In a series of conversational profiles, specialists responsible for studio transportation, props, set construction and decoration, mechanical special effects, and atmosphere reveal what goes on behind the scene--the scope of their work, their trade secrets, and what life on the set is all about.

Cosmetic Surgery

Cosmetic Surgery

ISBN: , SKU: , AUTHOR: Espejo, Roman, PUBLISHER: Greenhaven Press, For over 25 years, the Greenhaven Press Opposing Viewpoints Series has developed and set the standard for current-issue studies. With more than 90 volumes covering nearly every controversial contemporary topic, Opposing Viewpoints is the leading source for libraries and classrooms in need of current-issue materials. Each title explores a specific issue by placing expert opinions in a unique pro/con format. The viewpoints are selected from a wide range of highly respected and often hard-to-find sources and publications. By choosing from such diverse sources and including both popular and unpopular views, the Opposing Viewpoints editorial team has adhered to its commitment to editorial objectivity. Readers are exposed to many sides of a debate, which promotes issue awareness as well as critical thinking. In short, Opposing Viewpoints is the best research and learning tool for exploring the issues that continually shape and define our turbulent and changing world. Acquista Ora

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Window Shopping: Cinema and the Postmodern

Window Shopping: Cinema and the Postmodern

ISBN: , SKU: , AUTHOR: Friedberg, Anne, PUBLISHER: University of California Press, Departing from those who define postmodernism in film merely as a visual style or set of narrative conventions, Anne Friedberg develops the first sustained account of the cinema's role in postmodern culture. She explores the ways in which nineteenth-century visual experiences--photography, urban strolling, panorama and diorama entertainments--anticipate contemporary pleasures provided by cinema, video, shopping malls, and emerging "virtual reality" technologies. Comparing the visual practices of shopping, tourism, and film-viewing, Friedberg identifies the experience of "virtual" mobility through time and space as a key determinant of postmodern cultural identity. Evaluating the theories of Jameson, Lyotard, Baudrillard, and others, she adds critical insights about the role of gender and gender mobility in the configurations of consumer culture. A strikingly original work, "Window Shopping" challenges many of the existing assumptions about what exactly "post"modern is. This book marks the emergence of a compelling new voice in the study of contemporary culture.

Foster Family Care: Theory and Practice

Foster Family Care: Theory and Practice

ISBN: , SKU: , AUTHOR: Martin, Judith A., PUBLISHER: Allyn & Bacon, This book is authored by Judith Martin, co-author of the classic child welfare text with Dr. Alfred Kadushin. The book describes the process of carrying out one of the core child welfare services for families: foster family care. Taking an in-depth look at this service, "Foster Family Care" moves the reader from the experiences of children and their parents as they first enter care, through the process of settling in and confronting the problems that led to the need for placement, to an assessment of the outcomes of care and its consequences for the growing child. The book offers a thorough review of current literature on foster family care and a critical perspective on this service. A central theme is the concept of quality service delivery; the perspective draws heavily on attachment theory and on practice principles embedded in the concept of permanency planning. For social workers, psychologists, or practitioners in related fields.

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I Didn't Know That!: How to Take Care of Your Home, Your

I Didn't Know That!: How to Take Care of Your Home, Your

ISBN: , SKU: , AUTHOR: O'Keefe, Patrick / Herr, Tad, PUBLISHER: Creative Homeowner, Patrick O'Keefe's daughter came to him just prior to her wedding day and said, jokingly, "Dad, I know there are a lot of things you take care of around the house that I never knew about. Before I leave, can you give me a list of things that my husband should be doing?" That got him to thinking and writing this book In O'Keefe's opinion, many young men and women don't seem as self-reliant as he remembers being, possibly because courses like shop and home economics have been dropped from many schools over the years. In addition, women, for many reasons, find themselves coping with responsibilities traditionally relegated to men. His book, drawn from life experiences, is intended as a friendly, basic guide to life on one's own: home/apartment ownership, car ownership, as well as little challenges for those--both male and female--who have never been on their own.

Tamilee Webb's Defy Gravity Workout: The Revolutionary

Tamilee Webb's Defy Gravity Workout: The Revolutionary

ISBN: , SKU: , AUTHOR: Webb, Tamilee / Fenton, Cheryl, PUBLISHER: Fair Winds Press (MA), What do you do when youAEre renowned for being the oBuns of Steel womano and you turn 40? Gravity works against all of us as we age, even the fittest among us. Tamilee Webb knows firsthand how to use exercise to combat the drooping, sagging effects of gravity, and in this book she presents a comprehensive plan for lifting and toning your entire body. This is the first book to address this need head-on, and who better to do it than Tamilee Webb, famous worldwide for her buns, thighs, and abs "of steel," now in her forties and looking more sensational than ever "Tamilee WebbAEs Defy Gravity Workout" combines walking with resistance exercise to create a "miracle workout" for women over 40 who, despite doing aerobics and yoga, still face a droopy figure when they catch a glimpse in the mirror. This program does what other fitness programs canAEt because it works the muscles in the right order at the right time, helping women of all shapes and sizes truly defy gravity

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All the Daring of the Soldier: Women of the Civil War Armies

All the Daring of the Soldier: Women of the Civil War Armies

ISBN: , SKU: , AUTHOR: Leonard, Elizabeth D., PUBLISHER: W. W. Norton & Company, Historian Elizabeth Leonard has combed archives, memoirs, and histories to unearth the stories of the hidden and forgotten women who risked their lives for the blue or the gray. These women spied for their cause, remained on the front lines as daughters of the regiments, and even dressed as men and enlisted under aliases to take up arms and fight as soldiers. Here are the stories of Belle Boyd, a proud Confederate loyalist and key player in Stonewall Jackson's struggle to hold the Shenandoah Valley; army woman Annie Etheridge, whose four long years of courageous work on the field earned her a Kearney Cross for bravery; Sarah Emma Edmonds, who enlisted as "Franklin Thompson," remained with her regiment as a much-respected soldier for two years, fighting at Fredricksburg and elsewhere; and many other courageous women. Leonard investigates why these women chose unconventional ways to help their cause. In doing so, she gives us a striking portrait of the lives women led in the nineteenth century and of their ability to break through the traditional barriers of Victorian womanhood.

Modernity - An Ethnographic Approach: Dualism and Mass

Modernity - An Ethnographic Approach: Dualism and Mass

ISBN: , SKU: , AUTHOR: Miller, Daniel, PUBLISHER: Berg Publishers, From cultural studies, sociology, media studies, gender studies and elsewhere there have been a spate of books recently which have attempted to characterize the state of modernity. Many of these have also argued that what is required is an ethnographic work to determine how far these supposed trends actually apply to a given population. This book explicitly accepts this challenge and, in so doing, demonstrates the potential of modern anthropology studies. It starts by summarizing some debates on modernity and then argues that the Caribbean island of Trinidad is particularly apt for such a study given the origins of its population in slavery and indentured labour, both forms of extreme social rupture.The particular focus of this book is on mass consumption and the way goods and imported images such as soap opera have been used to express and develop a number of key contradictions of modernity. It will be of interest to anthropologists looking for a new potential for the discipline, as well as students in other fields who will be interested in the new contribution of anthropology to their debates.

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Summer English tutoring for children and teenagers

Summer English tutoring for children and teenagers

I have extensive experience teaching children (who attend bilingual classes or either the international or American school) to help them with homework or extra activities. With my help they gain a better command of skills that go beyond those of just language. I provide a greater command of English along with a higher degree of confidence in every day usage. Besides this fact, I also get along very well with children and know by experience that being confortable with the person who is going to be around your children for you is a critical factor. Corso di inglese summer camp per bambini e ragazzi. Nella sicurezza della vostra casa, piccoli gruppi, sconto per chi accoglie i bambini. possibilità di avere summer camps in liguria (contattarmi per info). English with Miss Laura! guardate il mio canale youtube E4YC (English4YourChildren) e le mie pagine ed il mio gruppo su FB! Tariffe competitive.

Redeeming the Time: A Political Theology of the Environment

Redeeming the Time: A Political Theology of the Environment

ISBN: , SKU: , AUTHOR: Scharper, Stephenbede, PUBLISHER: Continuum, What is the proper role of the human in light of the ecological crisis? After a sympathetic and critical analysis of the principal answers to that question, Stephen Scharper argues that only a religious perspective -- viewing human agency as central to both the devastation and the reclamation of planetary life -- is viable. Such a perspective must include social, economic, cultural, as well as theological transformation in order to be effective in confronting threats to the ecosystem. Among the principal answers or "paradigms" assessed by this book are the new cosmology, ecofeminism, process thought, Gaia theory, and liberation theology. Each of these recognizes the role of the human in the present environmental crisis. But each of these also approaches the "human problematic" in incomplete or inadequate ways. Thus Redeeming the Time is both an examination of the state of the question, and a constructive effort at building bridges among the various current paradigms and remedying, or redeeming, their inadequacies.

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Unrepentant Ego: The Self-Portraits of Lucas Samaras

Unrepentant Ego: The Self-Portraits of Lucas Samaras

ISBN: , SKU: , AUTHOR: Prather, Marla F. / Kuspit, Donald B., PUBLISHER: Whitney Museum of American Art, Throughout his remarkably prolific career of more than 40 years, Lucas Samaras has built a diverse and highly textured body of work, largely with his own image. Self-depiction is arguably the driving force of his life's work. This book, the catalogue for a major exhibition at the Whitney Museum of American Art, is the first to focus on his self-portraiture. Marla Prather surveys Samaras's career from the late s to the present, tracing his self-portraits in various mediums, including drawings, photography, boxes, mirrored environments, and film. There will also be an extensive, illustrated biography of the artist, making the catalogue an essential source for scholars. Including some 300 illustrations, Unrepentant Ego demonstrates Samaras's critical place in art history, which he has earned by creating provocative, multifaceted work outside the dominant trends of his time.

James Alberione: Apostle for Our Times

James Alberione: Apostle for Our Times

ISBN: , SKU: , AUTHOR: Rolfo, Luigi, PUBLISHER: Saint Pauls/Alba House, Founder of the Society of St. Paul and Pauline Congregations -- Beatified. On Sunday, April 27th, , Father James Alberione will be beatified by Pope John Paul II. Blessed James Alberione () was a man of great holiness and great vision. At the turn of the 20th Century, he saw the need for the Church to be fully engaged in the media of mass communications and he spent the rest of his life carrying out that mission. By the time of his death, he had founded six religious congregations, including the Society of St. Paul/Pauline Fathers and Brothers (St. Pauls/Alba House is the publishing arm of the Society of St. Paul in the United States), the Daughters of St. Paul and the Sister Disciples of the Divine Master. Together the religious congregations and secular institutes he founded make up the Pauline Family. His dramatic life is vividly presented in this authoritative work combining critical scholarship and down to earth realism.

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Feminist Interp. Wollstonecraft-PR

Feminist Interp. Wollstonecraft-PR

ISBN: , SKU: , AUTHOR: Falco, Maria J., PUBLISHER: Penn State University Press, Essays in honor of the bicentennial of the publication of Mary Wollstonecraft's A Vindication of the Rights of Woman -- a revolutionary work that argued on behalf of the political, economic, and social equality of women. Combining the liberalism of Locke and the "civic humanism" of Republicanism, Mary Wollstonecraft explored the need of women for coed and equal education with men, economic independence whether married or not, and representation as citizens in the halls of government. In doing so, she foreshadowed and surpassed her much better known successor, John Stuart Mill. Ten feminist scholars prominent in the fields of political philosophy, constitutional and international law, rhetoric, literature, and psychology argue here that Wollstonecraft, by reason of the scope and complexity of her thought, belongs in the "canon" of political philosophers along with Rousseau and Burke, her contemporaries, both of whom she strenuously engaged in political debate. These essays explore the many aspects of her thought that resound so tellingly to the modern woman, including her ground-breaking attempt to be completely self-sufficient. The final bibliographical essay outlines the changing interpretations of Wollstonecraft's work over the past two hundred years and evaluates her standing among political theorists today.

Hijikata Tatsumi and Ohno Kazuo

Hijikata Tatsumi and Ohno Kazuo

ISBN: , SKU: , AUTHOR: Fraleigh, Sondra Horton / Nakamura, Tamah, PUBLISHER: Routledge, "Routledge Performance Practitioners" is a series of introductory guides to the key theatre-makers of the last century. Each volume explains the background to and the work of one of the major influences on twentieth- and twenty-first-century performance. These compact, well-illustrated and clearly written books unravel the contribution of modern theatre's most charismatic innovators. "Hijikata Tatsumi and Ohno Kazuo" is the first book to combine: - an account of the founding of Japanese butoh through the partnership of Hijikata and Ohno, extending to the larger story of butoh's international assimilation. - an exploration of the impact of the social and political issues of post World War II Japan on the aesthetic development of butoh. - metamorphic dance experiences that students of butoh can explore. - a glossary of English and Japanese terms. As a first step towards critical understanding, and as an initial exploration before going on to further, primary research, "Routledge Performance Practitioners "are unbeatable value for today's student.

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A Soldier of Chance

A Soldier of Chance

ISBN: , SKU: , AUTHOR: Rosenfeld, Ph. D. Nathan, PUBLISHER: Peppertree Press, A Soldier of Chance -Every Survivor has a story to tell... This IS HIS A heroic personal account of a man's will to survive the Holocaust, this Narrative speaks to a timeless struggle: finding one's identity amidst crisis. During a volatile time of hatred and war, Alex Rosenfeld disguises his identity as a Polish Jew and creates a new life as a French non-Jew. In so doing, Alex successfully averts concentration camps and ignominious death. Instead, he works diligently alongside the despised Germans in factories before escaping to join the French Resistance. Nathan Rosenfeld's account is supported throughout by historical documentation, blending history with personal experiences and revealing true aspects of life. Through its combination of life experience and history, this book addresses the universal need for greater understanding and awareness of diversity, democracy, and peace. A Solider of Chance retells the true story of a Holocaust survivor. Although completely based upon one man's memory and verified by extensive research, this memoir reads like a novel through the experience of Alex Rosenfeld. It vividly portrays the history of an unforgettable time.

Work in Tumultuous Times: Critical Perspectives

Work in Tumultuous Times: Critical Perspectives

ISBN: , SKU: , AUTHOR: Shalla, Vivian / Clement, Wallace, PUBLISHER: McGill-Queen's University Press, This interdisciplinary volume offers a powerful critique of how social structures and relations as well as ideologies shape workplaces, labour markets, and households in contemporary Canada. Contributors dissect recent transformations in work and expose the uncertainty, insecurity, and instability that increasingly characterize both paid and unpaid work. Using a progressive approach to political economy, contributors propose alternative policies and practices that might secure more decent livelihoods for workers and their families. Contributors include Hugh Armstrong (Carleton), Pat Armstrong (York), Wallace Clement (Carleton), June Corman (Brock), Gillian Creese (British Columbia), Alice de Wolff (Independent Researcher), Ann Duffy (Brock), Andy King (United Steelworkers of America), Kate Laxer (York), Belinda Leach (Guelph), Wayne Lewchuk (McMaster), David W. Livingstone (OISE), Meg Luxton (York), Norene Pupo (York), Antonie Scholtz (OISE), Vivian Shalla (Guelph), Janet Siltanen (Carleton), Leah F. Vosko (York), Rosemary Warskett (Carleton), and Charlotte Yates (McMaster).

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Generalist Social Work Practice: An Empowering Approach

Generalist Social Work Practice: An Empowering Approach

ISBN: , SKU: , AUTHOR: Miley, Karla Krogsrud / O'Melia, Michael W. / DuBois, Brenda L., PUBLISHER: Prentice Hall, "An empowerment-based method of social work which integrates core themes of the profession." This text is part of the Connecting Core Competencies Series. "Generalist Social Work Practice, "7th edition, fully integrates core social work themes of collaboration, the strengths perspective, values and ethics, social justice and human rights, evidence-based practice, cultural competence, and policy practice. This text offers a progressive practice approach grounded in social work research, reflective of social work values, sensitive to client diversity, and applicable to work with any level of client system including individuals, families, groups, organizations, and communities. Beginning with engaging clients as partners and continuing with assessing, intervening, and evaluating from a strengths perspective, this approach offers social workers a method that fully realizes core social work values, respects client competence, and activates client resources within the context of their lives. All parts of the practice process are described in detail, connected to social work theory, illustrated with case examples, and supported with evidence from social work research. Each chapter focuses on teaching the knowledge, values, and skills reflective of the core competencies and correlated practice behaviors as described in the Educational Policy and Accreditation Standards (EPAS). A better teaching & learning experienceThis program will provide a better teaching and learning experience--for you and your students. Here's how: "Personalize Learning -- "MySearchLab delivers proven results in helping students succeed, provides engaging experiences that personalize learning, and comes from a trusted partner with educational expertise and a deep commitment to helping students and instructors achieve their goals. "Improve Critical Thinking --" Teaches students specific strategies to identify and use client strengths in their practice. "Engage Students -- "Offers numerous case examples to apply the empowerment method to all levels of social work, with diverse clients and situations, and across fields of practice. "Explore Current Issues -- "Includes new practice research findings and updates to demographics to ensure currency. "Apply CSWE Core Competencies -- "The text integrates the CSWE EPAS, with critical thinking questions and practice tests to assess student understanding and development of competency. "Support Instructors -- "An Instructor's Manual and Test Bank, Computerized Test Bank (MyTest), BlackBoard Test Item File, MySearchLab with Pearson eText, and PowerPoint presentations are included in the outstanding supplements package.Note: MySearchLab does not come automatically packaged with this text. To purchase MySearchLab, please visit: www.mysearchlab.com or you can purchase a valuepack of the text + MySearchLab (at no additional Acquista Ora

An Integrated Approach to Health Sciences: Anatomy and

An Integrated Approach to Health Sciences: Anatomy and

ISBN: , SKU: , AUTHOR: Colbert, Bruce J. / Ankney, Jeff / Wilson, Joe, PUBLISHER: Cengage Learning, Unlike any other resource on the market, AN INTEGRATED APPROACH TO HEALTH SCIENCES, 2E takes an all-in-one approach to preparing learners for careers in the health care industry. The book identifies the four basic building blocks of Health Sciences: anatomy and physiology, math, chemistry, and medical microbiology and then presents them in the context of health professions. Medical terminology and physics concepts are also covered. Rich illustrations, theory, practical applications, and humorous anecdotes all join together to help learners connect with the material as they learn it, fostering increased retention and comprehension. As a result, learners will gain valuable knowledge while also getting access to an insider look at health careers through the book's professional profiles. Exercises and case studies complement the comprehensive coverage and sharpen critical thinking skills, making this a complete package for anyone aiming to develop a foundational knowledge in the health sciences.

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Hydrology & Mngmt Watersheds-97-2*

Hydrology & Mngmt Watersheds-97-2*

ISBN: , SKU: , AUTHOR: Brooks, Kenneth N. / Debano, Leonard / Gregerson, H. M., PUBLISHER: John Wiley & Sons, Recent developments show us the urgency of knowing what we're doing when we direct or redirect the flow of water--and of understanding how nature itself manages this precious resource. Hydrology and Management of Watersheds is essential to such an understanding. A basic account of hydrology and watershed management, it provides the fundamental information and practical methods necessary for solving water-use problems in a wide variety of settings and situations--forest or range, agricultural or environmental. The authors present a detailed discussion of the planning, implementation, and evaluation of watershed management, with an emphasis on the social and economic factors involved. They also include a section devoted to specific problems in different regions of the United States and elsewhere in the world. This new edition gives added attention to the cumulative effects of human activities on watersheds, the place of policy and institutions in guiding resource use, and the role of riparian and wetland systems in natural resource management. A key text for students in natural resource management, water resource sciences, and environmental studies, the book will also prove invaluable for administrators, technicians, planners, and natural resource managers.

Raving Fans

Raving Fans

ISBN: , SKU: , AUTHOR: Blanchard, Ken / Bowles, Sheldon M. / MacKay, Harvey, PUBLISHER: William Morrow & Company, "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of "The One Minute Manager, Raving Fans" uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. "Raving Fans" includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

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Custodia Fantasea CP-4

Custodia Fantasea CP-4

Causa inutilizzo vendo Custodia subacquea FANTA SEA per Nikon Coolpix Usata poco e con ottimi risultati. Prezzo poco trattabile spedizioni esclusa. One of Fantasea's New Generation Coolpix Housings Specially designed for the Nikon Coolpix 3... and 4... digital cameras. This housing is ideal for outdoor and underwater photographers who enjoy the camera's automatic exposure features for capturing fast action pictures easily and creatively. The Fantasea CP-4 PRO housing provides the most compact design for easy handling and accurate access to camera functions through the critical placement of push-button controls. The Fantasea CP-4 PROwill protect the Coolpix cameras from water, sand, dust, and other damaging elements. The CP-4 PRO housing provides a built in Flash Diffuser and an anti-glare hood over the LCD screen. Additional controls and features include: Zoom, Macro, Flash, White Balance, Exposure, Mode, Menu, Review, Delete, Video/Still Image Control switch. The Fantasea CP-4 PRO housing has a working depth of 130 feet/40 meters.

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