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The Way of the Fog (the Ark of Light, Volume One)
ISBN: , SKU: , AUTHOR: Fuchs, A. P., PUBLISHER: Coscom Entertainment, At the end of Time there was Armageddon; the Earth was unprepared. The forces of Heaven and Hell warred and, presiding over the battle, was the Ark of Light, the arbiter of Armageddon. Then, what was supposed to have been the end of History suddenly came to a halt when the Ark of Light vanished from its post. The armies of Light and Darkness faded from the Earth and Time went on. Aeons passed and what happened that day long ago faded into legend. It is now the year 134 of the Fifth Aeon. Peter Jones, a poet from the Broken City of Garathen, looks for a life outside the confines of his small city and its concealing forest ring. Late one night, a little girl named Catina comes into the city on a quest of her own: to find her grandfather and take him back to Grek, where a mysterious illness is claiming the lives of the townsfolk and of her parents. Together, Peter, Catina and her grandfather set out cross-country to rescue the little girl's parents before it's too late. Thus the journey begins. While traveling West, they meet up with Aiyesha Elnaa, a fugitive running from the Dembatstayr Army, a lethal force clearing the land in the name of Peace, paving the way for the Master's Second Coming. Together, they continue on their journey and pick up two more travelers along the way: Mr. Nibbetts, a furry Flistablare from the Tanturee Forest, and a dog, Belina. Away from the security of his Garathen home, Peter begins to have doubts about his belief in the Master. As his doubts grow and his heart yearns for peace, he begins seeing a man in a gray cloak, but every time he gets close to him, the man vanishes. As the man's hauntings grow more frequent and the mysterious illness that plaguesCatina's parents begins to take hold of Peter and his friends, they learn of the Ark of Light and the prophecy it will one day reappear. When death seems all but inevitable, a creature from the Purple Fog launches his attack on the group. Who is he? Who sent him and what does he want? As History once again draws to a close and the Ark of Light awakens from its hidden resting place, a new power rises from the Coast of Seryn, the Island of the Dead. Strange events are set in motion and the race for the Ark of Light begins, and the long postponed war looms once again. Author Biography: A.P. Fuchs is the author of Magic Man, A Red Dark Night and A Stranger Dead. He is also the author of April, written under the pseudonym, Peter Fox. He writes from Winnipeg, Manitoba. Visit him online at www.apfuchs.com
Welcome Back E-Loyalty: How to Keep Customers Coming Back to
ISBN: , SKU: , AUTHOR: Smith, Ellen Reid, PUBLISHER: HarperCollins Publishers, Customer loyalty has always been grounded in human interaction. Years ago, you'd walk into your favorite store and the staff would know your name, they'd remember your favorite brands, and they'd smile, nod, and take pains to make sure you came back. Because you were treated well by a personable, friendly staff--and because you were physically constrained by time and distance to limit yourself to particular stores--you'd go back to the same stores again and again. The reach of the Web and advances in database technology have made this same level of personalized attention attainable by e-tailers thousands of miles away with a virtual staff customers may never meet. With customers now freed of the shackles of distance, they can comparison shop and fill out a profile that introduces a personalized element where e-tailers remember their name and preferences at a level that exceeds what a brick-and-mortar retailer can provide. More than ever, the Web is empowering customers, making them more demanding of a great shopping experience, and consequently more fickle. Today's customers have the world at their fingertips, and keeping them loyal has become even more difficult. This is why websites are failing at an alarming rate. It's more obvious than ever that success lies not only in attracting customers but in retaining them. In "e-Loyalty, Ellen Reid Smith, leading customer loyalty expert and nationally acclaimed speaker, offers the definitive and essential step-by-step guide to creating and managing highly effective online loyalty and retention strategies. Using some of the Internet's leading consumer and business-to-business websites as case examples, shetakes readers from the early stages of implementing e-loyalty marketing programs through budgeting and evaluating their impact. From explaining the key concepts of e-loyalty to advising on critical website design factors, Reid Smith imparts techniques that can be applied by companies of any type or size--from the Fortune 500 companies she is regularly called upon to consult with to Internet start-ups. Most of all, what truly distinguishes Reid Smith is her unwavering focus on not just retaining customers but retaining a company's most valuable customers through customer lifetime value modeling. Her advice will help companies ensure that their retention programs are focused on the most profitable customers since this aspect of online marketing has become the most important issue facing websites worldwide. No matter which segment of the online economy you hail from, this is the essential handbook for initiating, cultivating, and extending that rarest of company assets: e-loyalty.
Another Day in Which to Excel
ISBN: , SKU: , AUTHOR: Barber, Paul A., PUBLISHER: Authorhouse, 404pgs-The Great Depression, Dust Bowl, and a Kansas tornado had left the Barber family reeling. Then came WW II and three sons were called to service. Air Corps planes began flying low level missions over the farm, capturing the imagination of yet a younger son, Paul. In this story of motivation, dedication and excellence, Paul Barber follows his dream, becomes an Air Force pilot, commands a flying unit, and with a simple statement, "Another Day in Which to Excel," challenges himself, his crews, and his family to be their very best. You will see the Cuban Missile Crisis from his vantage point; tag along on high altitude air-refueling missions; learn how the U.S. won the peace during the Cold War with the Soviets; feel the stress on him and his flight crews in the Vietnam War; and view near tragedies during critical phases of flight. You will understand his frustration in writing President Nixon's Plan of Withdrawal from Vietnam, as North Vietnam, seeing the discord in America, refuses to negotiate. In the Pentagon's National Military Command Center, you will observe crisis management at the highest level, as his team stands prepared to launch U.S. Nuclear Forces against the Soviet Union, if they attack America. You will witness his preparation of college ROTC students for military service, and finally, his preparation of older Americans for a financially secure retirement. Throughout this inspirational story, the strength of family and power of faith are highlighted. Reviews: "This is a fascinating story with great insights, a story written in ways that will interest people who appreciate our great American heritage, from the wheat fields of Kansas to the world-shaking events in the Pentagon and the White House. Historians, family leaders, church people, military personnel, farmers, financial specialists and others will find this book interesting reading. In it they will find wisdom and motivation for successful living. This book is confirmation of the power generated when an individual uses the combination of faith, family, education, and hard work to reach personal goals and live a productive and satisfying life." Patsy Johnson Hallman, Ph.D., Retiring Dean, College of Education, Stephen F. Austin State Univ., Nacogdoches, TX and author of "I HAD A TEACHER," "LETTERS FROM MISS EDNA," and several biographies of great leaders. "Another Day in Which to Excel is an exciting, interesting, and informative story that will be enjoyed by family, friends, people of faith, and those seeking inspiration and motivation in their lives. Writing by the same principle that has governed his life, Paul Barber's remarkable life story is a testimony of his desire to live in a way that pleases God." (1st Thess 4:1) Allen Reed, Dr. of Ministry, Senior Pastor, First Baptist Church, Nacogdoches, TX.
The Kid: A Season with Sidney Crosby and the New NHL
ISBN: , SKU: , AUTHOR: Richer, Shawna / MacGregor, Roy, PUBLISHER: McClelland & Stewart, A Season with Sidney Crosby and the New NHL. A gripping account of the rookie season of the NHL's next great saviour. When Sidney Crosby was first drafted by the Pittsburgh Penguins, we knew he was bright, photogenic, personable, and a media darling. The only question that remained was whether he could handle the big time. From an international advertising deal with Reebok to a season of personal triumphs and gut-wrenching challenges -- with a little argument from Don Cherry along the way -- Sid the Kid has proven that he is the man. In the tradition of "A Season on the Brink" and Peter Gzowski's "The Game of Our Lives," Shawna Richer has had the exclusive assignment of chronicling Sidney Crosby's incredible rookie season. Beginning with the NHL entry draft that almost never was, Richer follows Crosby to Pittsburgh, where he is greeted as the team's saviour and moves in with living legend Mario Lemieux. Just eighteen, the league's youngest player makes the leap to the NHL look easy and is named its best rookie in his first month, while performing under great expectations and intense scrutiny. He quickly becomes his team's leading scorer and best player; there are triumphant openings in New York, Toronto, and Montreal. But like Gretzky and Lemieux, the young superstars who came before him, his first NHL season provides immense challenges. The Penguins struggle to win games and fire their coach early on, all with the threat that the team may be sold and leave Pittsburgh hanging over their heads. Through it all, Crosby rises to each challenge. His story is destined to become a classic. "With less than a minute left to play, and the game appearing to be headed to a shootout, Crosby vaulted over the bench for his final shift. At the same time, across the rink in the corner near the Penguins net, Ryan Malone pulled the puck onto his stick. The rangy sophomore forward looked around for an open man nearby, but then he spied Crosby near centre ice, just starting to head across the zone. The rookie was wide open and all alone. Malone fired a long lead pass to his teammate straight up the middle of the rink. Just over the centre line, Crosby pulled the puck in and charged into the Flyers zone, all the anger from earlier contained entirely on the blade of his stick. The only thing between him and Niittymaki was less than ninety feet of well-worn ice. The Finnish goaltender shimmied out of his crease in an attempt to cut down the view of the net, but Crosby was churning so hard and so fast he quickly backed up. Sidney spotted an opening on Niittymaki's stick side, and in an instant, he shot and scored. He raised his arms and shouted. He circled back toward centre ice, all broken teeth and fat lip and unbridled rage and joy and sweet revenge in one package. The crowd roared its displeasure." -From "The Rookie" "From the Hardcover edition."
The Charlemagne Pursuit
ISBN: , SKU: , AUTHOR: Berry, Steve, PUBLISHER: Hodder & Stoughton General Division, ONE Garmisch, Germany Tuesday, December 11, The Present 1:40 pm Cotton Malone hated enclosed spaces. His current unease was amplified by a packed cable car. Most of the passengers were on vacation, dressed in colorful garb, shouldering poles and skis. He sensed a variety of nationalities. Some Italians, a few Swiss, a handful of French, but mainly Germans. He'd been one of the first to climb aboard and, to relieve his discomfort, he'd made his way close to one of the frosty windows. Ten thousand feet above and closing, the Zugspitze stood silhouetted against a steel- blue sky, the imposing gray summit draped in a late- autumn snow. Not smart, agreeing to this location. The car continued its giddy ascent, passing one of several steel tres-tles that rose from the rocky crags. He was unnerved, and not simply from the crowded surroundings. Ghosts awaited him atop Germany's highest peak. He'd avoided this rendezvous for nearly four decades. People like him, who buried their past so determinedly, should not help it from the grave so easily. Yet here he was, doing exactly that. Vibrations slowed as the car entered, then stopped at the summit station. Skiers flooded off toward another lift that would take them down to a high- altitude corrie, where a chalet and slopes waited. He didn't ski, never had, never wanted to. He made his way through the visitor center, identified by a yellow placard as MYncher Haus. A restaurant dominated one half of the building, the rest housed a theater, a snack bar, an observatory, souvenir shops, and a weather station. He pushed through thick glass doors and stepped out onto a railed terrace. Bracing Alpine air stung his lips. According to Stephanie Nelle his contact should be waiting on the observation deck. One thing was obvious. Ten thousand feet in the high Alps certainly added a height-ened measure of privacy to their meeting. The Zugspitze lay on the border. A succession of snowy crags rose south toward Austria. To the north spanned a soup- bowl valley ringed by rock- ribbed peaks. A gauze of frosty mist shielded the German vil-lage of Garmisch and its companion, Partenkirchen. Both were sports meccas, and the region catered not only to skiing but also bobsledding, skating, and curling. More sports he'd avoided. The observation deck was deserted save for an elderly couple and a few skiers who'd apparently paused to enjoy the view. He'd come to solve a mystery, one that had preyed on his mind ever since that day when the men in uniforms came to tell his mother that her husband was dead. ""Contact was lost with the submarine forty- eight hours ago. We dispatched search and rescue ships to the North Atlantic, which have combed the last known position. Wreckage was found six hours ago. We waited to tell the families until we were sure there was no chance of survivors." " His mother had never cried. Not her way. But that didn't mean she wasn't devas